Truly seamless and professional experience. Made buying a car a very pleasant experience from the minute you walked in the door to delivery of the car.
"A very disappointing experience. "
The sales manager does not have control of the sales staff.
I was in the process of buying a car from them I called and spoke with my sales person and told him I was driving there to buy the car at the agreed price he said great he would bring the car up and have it ready for me to buy.
When I got there 30 min later he and I revived the car and took it for a ride everything was great.
When we got back we were headed to the desk to write the check for the car we were stopped by a sales person and were told the car had just been sold to someone that made a deposit over the phone.
The other sales person had seen us buying the car earlier and went back to his desk while we were driving the car to call a previous customer to leverage our interest to buy the car now so the previous customer made a payment over the phone for a deposit to stop us from buying the car.
Quite simply the sales person stole the sale from my sales person.
This is so low and cold and when I spoke to the manager he said there is nothing he could do about it too bad.
What is too bad is the behavior of the sales staff and the sales manager not knowing what is going on in his showroom and not caring for a buyer in the showroom making a purchase and allowing the cut throat attitude be more important than his customers.
It is a shame that such a wonderful car company Audi is being handled by this sales manager.
You decide who you should spend a large amount of time and money with.
By the way I then drove to Naples Audi and was treated like a king and bought a car no problems.
Naples has much nicer sales staff and it does make a difference where you shop.
Other Employees Tagged:
"Best dealership I have ever used"
- Mike R
From Dave the GM to Barry and his service team, they are by far better then any dealership in the country. I have lived in several states and have had several different brands of cars and none compare to Ft Myers Audi. They are the best at what they do.
"Great Buying Experience"
I did an online inquiry via USAA and was immediately contacted by Jeffre. I went to the dealership the same day and spent several hours looking and test driving cars. Jeffre was very patient and answered all my questions. The next day I bought my car. All of the staff at Audi Fort Myers were friendly and very helpful in the entire process!
I had a great experience and love my new Q5!
Thank you Jeffe and Audi Fort Myers!
"No hassle. Good experience!"
I checked out two other Audi dealerships on the west coast of Florida & found the Fort Myers Audi dealership to be friendly, courteous & professional. I discussed what I wanted. Pricing was presented to me in 3 different scenarios to choose from & a fair deal was made.. David, the General Manager was able to find the color I requested in another state. My car was transported to the dealership in a few!days. Very satisfied!
Other Employees Tagged:
, Will be seeing Garrett this week who is coming to my house to go over the technology on the car.
To say I was surprised by this car buying experience is an understatement! The passion about the Audi product and the attention to serving the customer is contagious throughout the building. I look forward to being part of the Audi Family!
"Great dealership,great experience!"
- Scott Geisler
When purchasing my Audi A4 I went to a total of 3 area dealerships. My experience with Audi of Fort Myers was the best. My salesperson was Roy Yonkers. He was a wonderful salesperson. He was very helpful and knowledge without high pressure. Sal Schillaci, the service advisor ordered a part for me and it was installed ahead of schedule. Also the Audi technologist, Garrett Richardson, was very helpful showing me things about the car. He even came to my house a week after I purchased it as a follow up visit. I would like to thank David Forbes the GM for having an outstanding team.
"Our first and a great service experience"
We were even able to test drive the new E-Tron. It was awesome. Definitely a Tesla competitor. (We have one of them also) Thanks again Audi.
"Exceptional Service and Very professional Staff"
Amazing service. Nice and relaxing waiting area. Chris was able to get my car service without an appointment 45 minutes before closing and David really values their Customers A++
"The salesman made the difference"
I took an A6 for a test drive in Ithaca NY and told the salesman I was very interested. I never heard from him again. I contacted several Audi dealers on the Florida west coast and got responses from all. Jeff Barrack called me and told me he had a car that met my stated requirements. He followed up repeatedly on questions I raised and on price negotiations to the point where I started referring to him as my “new best friend”. With his help and the dealerships cooperation we quickly and amicably came to a deal. At delivery the car and paperwork were ready. In short the dealer team made buying the car a pleasure.