David Garrett

Slow communication. Got oil change and on way home wiper fluid light came on so that wasn't even filled .. Got oil change and on way home wiper fluid light came on so that wasn't even filled .. More

by rhettmorgan Verified Customer Verified Customer

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Great service like always David was very courteous Will definitely recommend this place Thank you definitely recommend this place Thank you More

by AATI1975 Verified Customer Verified Customer

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Honest friendly service David at Ram Frisco provided incredibly friendly, honest, and professional service throughout my entire visit. incredibly friendly, honest, and professional service throughout my entire visit. More

by cesarb119 Verified Customer Verified Customer

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Left a message with the service department 4 days ago & still haven't received a reply still haven't received a reply More

by PADECROO Verified Customer Verified Customer

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Overall excellent customer service I will definitely return for future maintenance for my dodge challenger return for future maintenance for my dodge challenger More

by Rod.ogans Verified Customer Verified Customer

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It has been almost a year since I was told that my speaker would be replaced. The part was ordered, and I was informed that I would be contacted once it arrived. However, I never received a call. Abou speaker would be replaced. The part was ordered, and I was informed that I would be contacted once it arrived. However, I never received a call. About a year later, when I experienced another issue with my radio, I followed up on the speaker replacement. At that time, I was told that the speaker had already been delivered and would be replaced along with the radio repair. Once again, no one contacted me. After another follow-up, I was informed that both parts were available and ready for installation. Based on that information, I dropped off my vehicle. A few hours later, I received a call stating that the speaker was actually not available and was still on order. I do not have the time to repeatedly bring my car in and leave it at the dealership for days without any progress being made. This situation has been extremely frustrating, and I am very disappointed with the lack of communication and coordination throughout this process. More

by milad nabaei Verified Customer Verified Customer

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Excellent service. I got an appointment same day and it took only 1hr for my service. I got an appointment same day and it took only 1hr for my service. More

by jhassan Verified Customer Verified Customer

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Very professional and concerned. . found a way to overcome a $16000 repair bill. If I lived closer to Frisco, Mr. Garrett would be the advisor I would request and Frisco Chrysler is w . found a way to overcome a $16000 repair bill. If I lived closer to Frisco, Mr. Garrett would be the advisor I would request and Frisco Chrysler is where I would get all of my services done.. More

by emassenburge Verified Customer Verified Customer

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Great service throughout process, starting with having a person answer my initial call without the multiple phone prompts that are typical. On the call I asked to speak to Ram service and the person respond person answer my initial call without the multiple phone prompts that are typical. On the call I asked to speak to Ram service and the person responded 'well that's me, how can I help you?' Received multiple informative updates from Dave through the diagnosis phase and as the work progressed. This was my first visit after moving from out of state, and working with Dave was a far better experience. More

by Gdaughtery11 Verified Customer Verified Customer

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They met the full expectations I had to restore my vehicles performance to an ideal state. Communication was quick and helpful. vehicles performance to an ideal state. Communication was quick and helpful. More

by samwesterhaus Verified Customer Verified Customer

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