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David Hain
David Hain at North Bay GMC Cadillac

David Hain | Page 5

Service Manager

North Bay GMC Cadillac

720 Northern Boulevard
Great Neck, NY 11021

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4.4
101 Reviews
4.4

101 Reviews

Write a Review

101 Reviews of David Hain

August 27, 2025

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Employee Rating

John O'Grady is a very good salesman. He made me feel very comfortable doing my purchase and addressed any concerns I had. He sent me extra pictures and video of the car. Unlike most deal More

by GCHAVIS4
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Finance Experience
Recommend Dealer
Yes
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Aug 28, 2025

North Bay GMC Cadillac responded

Thank you for your wonderful review! I'm thrilled to hear that John provided you with a comfortable buying experience and addressed all your concerns. At North Bay Cadillac Buick GMC, our team strives to provide transparent service without any hidden fees. We're glad you love your Cadillac XT6 and hope it brings you many enjoyable journeys. We look forward to seeing you again on your next visit! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

August 27, 2025

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The service reparative was wonderful. Very knowledgeable. Staff was very helpfu. Been going. For a long time More

by chillymonsta
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 29, 2025

North Bay GMC Cadillac responded

Thanks so much for the kind words! We're really glad to hear you had a great experience and that our team was helpful and knowledgeable. It means a lot to us that you've been coming here for so long. We truly appreciate your support and look forward to seeing you again! Warm Regards, Victoria Valette Customer Experience Manager North Bay GMC Cadillac

August 27, 2025

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The turn around time for a vehicle service is terrible (average one week), communication is also generally very poor with few updates provided or not telling you the car is ready for days More

by RICH
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin

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Aug 28, 2025

North Bay GMC Cadillac responded

Hi Rich, Thank you for sharing your feedback. I’m sorry to hear about the issues with turnaround time and communication during your service visit. I’d like to better understand what happened so we can address your concerns and improve our process. Please give me a call at 516-487-2222 so we can discuss your experience in detail. Sincerely, Victoria Valette Customer Experience Manager North Bay GMC Cadillac

August 26, 2025

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Joanna is very nice person she help me to approve my loan and she tell me truth everything about my car .I recommend to everyone whom want car please go to the Joanna More

by Multani
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 26, 2025

North Bay GMC Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing North Bay GMC Cadillac. We look forward to having you as one of our valued customers for many more years to come!

August 26, 2025

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Reps and management are extremely hospitable. Great with communications, honest and transparent. Customers service goes above and beyond! More

by Antoinette.Oliva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcelo

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Aug 26, 2025

North Bay GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing North Bay GMC Cadillac, we look forward to having you as a valued customer for many years to come!

August 25, 2025

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Very please with the service great bunch of guys and a special thanks to Chris and dave for putting this deal together what started as an uphill battle turned out for the best thanks to these guys for cru More

by JINGENITO70
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 25, 2025

North Bay GMC Cadillac responded

Thank you so much for choosing North Bay GMC Cadillac! Please let us know if we can be of any more assistance.

August 24, 2025

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Could not do repair due to failure of essential computer module. They did not charge for it. More

by Noreply
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

North Bay GMC Cadillac responded

Thank you for your feedback! It was a pleasure serving you, and we look forward to helping you again in the future. If you would like to further discuss your visit or have any other service questions, feel free to contact me at your convenience. Sincerely, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service 516-487-2222

August 24, 2025

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They are not customer friendly and pathetic service they provide to customers and staff is horrible. More

by ABHIJITBABBAR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keyan zahedi

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Aug 26, 2025

North Bay GMC Cadillac responded

Hi Abhijit, We're sorry to hear that your experience didn’t meet expectations. We’re always working to improve, and feedback like yours helps. If you'd like to share more details, feel free to reach out to me directly at 516-487-2222. Best regards, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service

August 24, 2025

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Thank you for the great service to my car. I was in and out so fast. More

by Hectorl.ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

North Bay GMC Cadillac responded

Hi Hector, Thank you so much for the kind words! We're glad we could get you in and out quickly and take great care of your car. Looking forward to seeing you again next time! Feel free to contact me for any future service needs. Best regards, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service

August 23, 2025

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Employee Rating

Very easy to get an appointment. Everyone is very courteous. The service is very good. More

by LMSAGLIOCCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

North Bay GMC Cadillac responded

Thank you for sharing your experience. It’s great to know our service made a difference. Thanks for your kind words and for being a valued customer. Feel free to contact me for any future service needs. Best regards, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service

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