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David Hain
David Hain at North Bay GMC Cadillac

David Hain | Page 7

Service Manager

North Bay GMC Cadillac

720 Northern Boulevard
Great Neck, NY 11021

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4.4
102 Reviews
4.4

102 Reviews

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102 Reviews of David Hain

August 13, 2025

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Employee Rating

Great communication. Understands customers needs. Responsive. Great customer service. Great with warranty service and scheduling More

by 24 at4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2025

North Bay GMC Cadillac responded

We’re thrilled to hear that you had a positive experience with us during your recent service visit. It was our pleasure to take care of your vehicle, and we truly appreciate you taking the time to share your feedback. We look forward to having you back for your next service, please don’t hesitate to reach out if there’s anything else we can do for you in the meantime! Warm regards, Victoria Valette Customer Experience Manager North Bay Cadillac GMC Service Department

August 12, 2025

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Employee Rating

Need to let the receptionist know not to gossip about the customer! That’s poor service! More

by Mikerone72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 12, 2025

North Bay GMC Cadillac responded

We understand your concerns. Please contact our Customer Experience Manager Victoria at (516)487-2222!

August 12, 2025

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Employee Rating

North Bay continues to go above and beyond to make every experience as easy and special as possible. We are always grateful! More

by melgrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Cunningham, John Campanelli

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Aug 12, 2025

North Bay GMC Cadillac responded

Thanks for sharing about your experience with North Bay GMC Cadillac. We appreciate your business and hope to see you again soon!

August 12, 2025

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Employee Rating

I preferred the service team of a year ago to the current service team. This team was not really informed about my vehicle and warranty status and would not investigate an issue with my vehicle that occurs More

by MINE1700C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 12, 2025

North Bay GMC Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please feel free to contact Victoria our Customer Experience Manager at 516-487-2222!

August 10, 2025

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Employee Rating

The dealership is professional and, managing well. and we were satisfied and made a purchase. More

by LEMENESES
Recommend Dealer
Yes
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Aug 10, 2025

North Bay GMC Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing North Bay GMC Cadillac!

August 10, 2025

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Have leased a few and purchased cars from your dealership and Service was prompt and professional More

by JMELCHIO245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 10, 2025

North Bay GMC Cadillac responded

Thank you for your review! I'm glad to hear that you have had positive experiences with both leasing and purchasing vehicles from North Bay Cadillac Buick GMC. Our team strives to provide prompt and professional service, and we truly appreciate your continued trust in us. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

August 08, 2025

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I bought 3-year maintenance contract , but still got charged this time and they couldn't refund. Only give me credits for next purchase. More

by YEPJIMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2025

North Bay GMC Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 07, 2025

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Coming here for service is always a pleasant experience from start to finish. Very professional and courteous. More

by JMICELI24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2025

North Bay GMC Cadillac responded

Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that your service experience at North Bay Cadillac Buick GMC has consistently been pleasant and professional. We look forward to welcoming you back for your next visit! Sincerely, John Campanelli | General Sales Manager | North Bay Cadillac Buick GMC

August 07, 2025

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Employee Rating

Service writer was understanding and knowledgeable. He was able to accommodate my request to get me the appointment I requested. The service technician is one that I request all the time because of his More

by RSTABEAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William, Adam

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Aug 07, 2025

North Bay GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 07, 2025

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Employee Rating

Seamless purchasing process. Worked with me and accommodated my needs. The whole team was very helpful. More

by mgk11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter

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Aug 07, 2025

North Bay GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at North Bay GMC Cadillac.

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