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David Hammond
David Hammond at Koons Clarksville Chevrolet Buick GMC

David Hammond | Page 3

Service Advisor

Koons Clarksville Chevrolet Buick GMC

12421 Auto Drive
Columbia, MD 21029

4.7
45 Reviews
4.7

45 Reviews

Write a Review

45 Reviews of David Hammond

March 30, 2024

Dealership Rating
Employee Rating

My plans had changed and they were able to fit me in. My appointment was for the next day. The staff was friendly and professional. It was a pleasant experience overall. More

by Drhodovi
Recommend Dealer
Yes

Other Employees Tagged: Al Cecchini

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Apr 01, 2024

Koons Clarksville Chevrolet Buick GMC responded

We're glad to know that our team at Koons Clarksville Chevrolet Buick GMC was able to accommodate your schedule and provide a pleasant experience. Thanks for sharing this positive feedback!

March 29, 2024

Dealership Rating
Employee Rating

I purchased my car in 2020. Very good Service, as always. Keep up the good work. More

by Satisfied customer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2024

Koons Clarksville Chevrolet Buick GMC responded

Thank you for your confidence in Koons Clarksville Chevrolet Buick GMC, and for your business. We are grateful to have you as a customer!

May 07, 2023

Dealership Rating
Employee Rating

My visit to yor service dept wàs Great Dave Hammond did Super great job. Love the service More

by gerald_griffin
Recommend Dealer
Yes

Other Employees Tagged: Al Cecchini , Dave hamond

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May 08, 2023

Koons Clarksville Chevrolet Buick GMC responded

Gerald, thank you so much for this fantastic review of Dave and Koons Clarksville Chevrolet Buick GMC! We hope to see you again down the road!

May 08, 2023

gerald_griffin responded

My visit to koons service dept was Great. DAVE hammond did super great job.

April 16, 2023

Dealership Rating
Employee Rating

We have been dealing with this dealership since we purchased the car.We have had no problems and have been very pleased with the service. More

by grannysherley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2023

Koons Clarksville Chevrolet Buick GMC responded

Thank you for taking the time to leave us a five-star review! We are thrilled to hear that you have been pleased with the service you have received from Koons Clarksville Chevrolet Buick GMC. We appreciate your loyalty and look forward to continuing to provide you with great service!

February 25, 2023

Dealership Rating
Employee Rating

Excellent response to my request for quick service. Service is usually very good, no known problems. More

by george
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2023

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the great review and kind words about Koons Clarksville Chevrolet Buick GMC. We are pleased to hear about our team's great work, and we hope to see you in the future!

February 23, 2023

Dealership Rating
Employee Rating

The people at Koons are nice friendly their work is fast and efficient and done well. More

by Griff1341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2023

Koons Clarksville Chevrolet Buick GMC responded

Our team is always happy to help you out! Thank you for supporting Koons Clarksville Chevrolet Buick GMC and please let us know if you need anything down the line!

February 15, 2023

Dealership Rating
Employee Rating

I have not been a fan of the corporate approach that Koons offers in the several years now that they have run the Claksville dealership. I very much miss the more community and customer focused dealers More

by Win Kelly fan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lyle Etzwiler, Ryan Lawrence, Cassie Kelly, Chris Parsley, Al Cecchini, Kacey Burriss

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Feb 28, 2023

Koons Clarksville Chevrolet Buick GMC responded

I am disappointed to see we have fallen short of our five-star standards. We take customer feedback seriously, and I would like the opportunity to discuss your concerns and learn how we can improve your experiences moving forward. Please reach out when you have a moment. Thank you, Joe MacCready - Customer Relation Manager - 443-454-6906

February 14, 2023

Dealership Rating
Employee Rating

The service is always good, I never have an issue when I wait for my vehicle. More

by larollman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2023

Koons Clarksville Chevrolet Buick GMC responded

We're happy to hear you can always count on the Koons Clarksville Chevrolet Buick GMC team! Thanks for the shoutout and we look forward to your next service visit. Drive safely!

August 31, 2022

Dealership Rating
Employee Rating

Great customer service and the service advisor was great! Got the car back in a timely manner More

by sylvesterhackney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Cecchini

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Aug 31, 2022

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the lovely compliments to our service team here at Koons Clarksville Chevrolet Buick GMC! Come by anytime!

April 23, 2022

Dealership Rating
Employee Rating

Dave Hammond was excellent give him a Big 10 rating he kept me inform about my car and was very friendly and the service was very good! More

by gigogne2110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 25, 2022

Koons Clarksville Chevrolet Buick GMC responded

Thank you for your review! We appreciate the kind words about Dave here at Koons Clarksville Chevrolet Buick GMC. See you again next time!

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