David Hepler
David Hepler at BMW of Gainesville

David Hepler | Page 9

Assistant Service Manager

BMW of Gainesville

2853 N Main St
Gainesville, FL 32609

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5.0
109 Reviews

I’ve been in the car service business for 7 years. I enjoy spending time outdoors with my family. Carpentry is a hobby I enjoy in my free time.

Dealership Experience

9 yrs, 6 mos

Industry Experience

12 yrs, 5 mos

Specialties & Trainings

40 years of experience in Customer Service in the insurance and car industries.

5.0

109 Reviews

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109 Reviews of David Hepler

June 02, 2022

Dealership Rating
Employee Rating

Dave is doing a great job and an excellent representative of your organization. Hard to find employees as him More

by NANASPOONER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 02, 2022

BMW of Gainesville responded

Thank you for taking the time to share your experience with Dave. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback!

May 29, 2022

Dealership Rating
Employee Rating

We were stranded from a trip no rentals. The took care of us ASAP long ways from home with a great loaner car. Super friendly efficient and wonderful service. Very rare over the top 5 stars More

by DEBKIN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Vought , JD Busby, Leandro Claros, Melvin Hayes, Carlos Morales, Keely Whitmer

Jun 01, 2022

BMW of Gainesville responded

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that they receive the recognition they deserve. Thank you again, and have a great day!

May 29, 2022

Dealership Rating
Employee Rating

Thank you for having good service personnel and for the excellent repair of the old car. More

by Tlmc1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

BMW of Gainesville responded

We sincerely appreciate you taking the time to share with us your experience at BMW of Gainesville. On behalf of our entire team, thank you for allowing us to serve you.

May 27, 2022

Dealership Rating
Employee Rating

Quick service and friendly advisors, sent video and detailed bill to show what was needed, very helpful More

by janem0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keely Whitmer

May 27, 2022

Dealership Rating
Employee Rating

Great work everytime I take my vehicle in for any service. Big thank you to Dave with the service department for all of his assistance. More

by Clarence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JD Busby, Dennis Jones

May 14, 2022

Dealership Rating
Employee Rating

Kept me updated. Your shop is so clean and organized as seen in video sent of car. Service advisor Dave excellent as always. Much appreciated. More

by Chixo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler

May 12, 2022

Dealership Rating
Employee Rating

Both sales and service have always been highly responsive. Recent experience with difficult repair was above and beyond. More

by GABRIEL14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Bartley

May 13, 2022

BMW of Gainesville responded

We can’t wait to share your 5-star review with our team. They’ll be thrilled!

May 10, 2022

Dealership Rating
Employee Rating

They curious and prompt. Keep me updated ,always willing to answer any questions I may not. Always greet with a smile. More

by BIGGEORGE68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 11, 2022

BMW of Gainesville responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

May 09, 2022

Dealership Rating
Employee Rating

I never have issues. They meet timing requirements, and when they didn’t in the past I was given a loaner. More

by SOLOMON.J.TAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

BMW of Gainesville responded

Thanks for your 5-star review! We sincerely appreciate your feedback.

May 07, 2022

Dealership Rating
Employee Rating

I get such good service, and everyone is very professional and accommodating. It is always a pleasure doing business in the dealership. More

by rlbowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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