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David Hepler

Overview Reviews (109) Inventory (116)

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David Hepler

David Hepler | Page 8

Assistant Service Manager

BMW of Gainesville

2853 N Main St
Gainesville, FL 32609

I’ve been in the car service business for 7 years. I enjoy spending time outdoors with my family. Carpentry is a hobby I enjoy in my free time.

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5.0

109 Reviews

I’ve been in the car service business for 7 years. I enjoy spending time outdoors with my family. Carpentry is a hobby I enjoy in my free time.

Overview Reviews (109) Inventory (116)

Dealership Experience

9 yrs, 6 mos

Industry Experience

12 yrs, 5 mos

Specialties & Trainings

40 years of experience in Customer Service in the insurance and car industries.

5.0

109 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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109 Reviews of David Hepler

June 23, 2022

Dealership Rating

Employee Rating

Dave has been always helpful and he always goes above and beyond. Also, the entire BMW GNV is always nice and customer service oriented. beyond. Also, the entire BMW GNV is always nice and customer service oriented. More

by josecamblor

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 23, 2022 -

BMW of Gainesville responded

We couldn’t be happier that Dave provided you with a great customer service experience. He is a real asset, and we are lucky to have him on our team. Please come back to visit anytime!

June 22, 2022

Dealership Rating

Employee Rating

Excellent service, nice wait area, they provided transportation until my work was done. They stand behind their warranty. transportation until my work was done. They stand behind their warranty. More

by oquint2018

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 23, 2022 -

BMW of Gainesville responded

Hearing that you had an excellent service experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing BMW of Gainesville!

June 18, 2022

Dealership Rating

Employee Rating

Excellent customer care! They took care of everything plus washed And cleaned inside and provided transportation They took care of everything plus washed And cleaned inside and provided transportation More

by oquint2018

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 20, 2022 -

BMW of Gainesville responded

Thanks for your 5-star review! We sincerely appreciate your feedback.

June 16, 2022

Dealership Rating

Employee Rating

From purchase to service, my experience has been outstanding. The staff is pleasant and professional. A plan to purchase my third BMW from this dealership. outstanding. The staff is pleasant and professional. A plan to purchase my third BMW from this dealership. More

by paulalfino

Verified Customer

Recommend Dealer

Yes

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Jun 17, 2022 -

BMW of Gainesville responded

Our team is so grateful for your positive feedback. Looking forward to having you again at BMW of Gainesville!

June 16, 2022

Dealership Rating

Employee Rating

Service is great fast and friendly It a pleasure doing business with the Gainesville BMW business with the Gainesville BMW More

by pa0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 17, 2022 -

BMW of Gainesville responded

Thank you for choosing BMW of Gainesville and sharing your positive feedback with our community.

June 10, 2022

Dealership Rating

Employee Rating

Wonderful service. Dave was very helpful and upfront. The place is very welcoming and neat. Dave was very helpful and upfront. The place is very welcoming and neat. More

by etzer16

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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June 09, 2022

Dealership Rating

Employee Rating

Excellent service, from the entrance to the very clean bathroom! Friendly staff in the front office. Especially like that the staff takes time to explain things to me since I am have to do things that my bathroom! Friendly staff in the front office. Especially like that the staff takes time to explain things to me since I am have to do things that my deceased husband used to do. Very pleased- usually deal with Dave who has been ver helpful and considerate. More

by BJHODGE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: JD Busby

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Jun 13, 2022 -

BMW of Gainesville responded

Thank you very much for sharing your review. We love hearing from our customers.

June 05, 2022

Dealership Rating

Employee Rating

Working with Dave is always a positive experience. The customer service is spot on and I’m very pleased with the fresh coffee and treats. The customer service is spot on and I’m very pleased with the fresh coffee and treats. More

by cocoej2002

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jun 06, 2022 -

BMW of Gainesville responded

Thank you for taking the time to share your experience! Your positive feedback is much appreciated.

June 05, 2022

Dealership Rating

Employee Rating

They are professional and courteous and interested in the reason I am visiting the dealership. reason I am visiting the dealership. More

by KILMER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 06, 2022 -

BMW of Gainesville responded

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community.

June 04, 2022

Dealership Rating

Employee Rating

The service department staff is knowledgeable, patient, thoughtful, and kind. Very understanding of the customer’s time and finances. thoughtful, and kind. Very understanding of the customer’s time and finances. More

by kenya-williams

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 06, 2022 -

BMW of Gainesville responded

We really appreciate you sharing your review of our service. Thank you!

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