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David Holmes
David Holmes at Jim Norton Toyota Tulsa

David Holmes | Page 11

Assitant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
145 Reviews
4.9

145 Reviews

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145 Reviews of David Holmes

February 23, 2024

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Employee Rating

They were extremely friendly, and they serviced my car quickly and efficiently. I'll be back. More

by jenniemcnaney
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 23, 2024

Jim Norton Toyota Tulsa responded

Your compliments and kind words mean so much to us and our team, Jennie! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2024

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Employee Rating

More interested in doing their inspection and telling me what all was wrong with my car, than they were fixing my problem. Total time there was WAY too long. I was led to believe my recall problem would b More

by JUDY.H
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
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Feb 23, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share these concerns. Our management team is currently reviewing the specifics mentioned. Unfortunately, we cannot identify you by your username. Kindly reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so that we may address your concerns directly. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2024

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by donaldwalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Jim Norton Toyota Tulsa responded

Thanks for the great rating, Donald. We're pleased that everything went well for you. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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The staff at Jim Norton were professional, courteous, and detailed in their information. Throughout our time at the dealership we were treated with respect and given options so we could ultimately make an More

by hjcregor3012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you! Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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Employee Rating

David is one of the best service representatives. He is knowledgeable about the vehicles I have serviced. He is friendly and helpful. More

by rhardy1557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Foster, Eric Cooper, Jeff 'Stewart' Cantrell, Rachel Farrell , Hunter Allen, Auston Foster, Zeb Freter, Levi Hale

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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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Employee Rating

Great helpful and help remind me for maintenance services, the price is right, and help check the upcoming repairs need More

by CHERMEVUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Foster, Eric Cooper, Dakota Jacoby, Josh Pippin, Jeff Lauinger , Auston Foster, Zeb Freter, Levi Hale, Jeff Lee

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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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David was amazing and very helpful with my issue. He really showed he cared and that is rare to find in a dealership. The dealership was very clean and I even got some candy while I was waiti More

by GARYLEE41
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Hi Gary and thank you for your kind words. We are very happy to hear that David was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Amazing, David's customer service is spot on. He informed me of the repairs that needed to be done. Always a pleasure. I have been using Jim Norton for 15 years and will continue using them. tha More

by DCAMPOS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

David Holmes is fantastic about keeping me informed on anything I need to have done on my car. He is very knowlegeable and explains things where I can understand it as I know nothing about cars. David i More

by MANDERSON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

Professional, courteous, and efficient even with an appointment for routine maintenance. David Holmes is always a pleasure to work with, More

by rsstokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

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