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David Holmes
David Holmes at Jim Norton Toyota Tulsa

David Holmes | Page 11

Assitant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
151 Reviews
4.9

151 Reviews

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151 Reviews of David Holmes

March 01, 2024

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Employee Rating

Greeted with a smile; listened to issue; great follow up; offered shuttle service without asking More

by dananoel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2024

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 01, 2024

Dealership Rating
Employee Rating

I’ve been a Toyota owner since 2009. And a customer of Jim Norton since 2012. I’ve always found Jim Norton to be reliable trustworthy. More

by ILINE_JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2024

Jim Norton Toyota Tulsa responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you continue to enjoy your experiences at Jim Norton Toyota. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

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Employee Rating

Easy to work with. Wish it was a little raiser to in traffic to get to More

by jeh7833
Recommend Dealer
Yes
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Mar 01, 2024

Jim Norton Toyota Tulsa responded

Thank you for the great feedback! We're glad to hear that our team provide you with friendly, courteous, and pressure-free customer service. Unfortunately we cannot identify you by your username. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Service Manager, Eric Cooper, at 918-250-6888, or eric_cooper@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 29, 2024

Dealership Rating
Employee Rating

If David Holmes is the gentleman that checked us out, I can say he was kind of polite in a very cold way. I could tell he did not like to answer my questions. In his way , I think he thought he was bein More

by PURPLEMAGNOLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2024

Jim Norton Toyota Tulsa responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team. Unfortunately we cannot identify you by your username. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Service Manager, Eric Cooper, at 918-250-6888, or eric_cooper@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 28, 2024

Dealership Rating
Employee Rating

Friendly professional completed all the work requested was finished in a timely manner. Shuttle service a plus More

by ankerbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 29, 2024

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 26, 2024

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Employee Rating

Very helpful to answer questions and concerns . . went extra mile to give info on how to clear oil off my driveway.. He was courteous though out .. More

by dianna.sunday84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Auston Foster

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Feb 27, 2024

Jim Norton Toyota Tulsa responded

Dianna, thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

February 23, 2024

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Employee Rating

They were extremely friendly, and they serviced my car quickly and efficiently. I'll be back. More

by jenniemcnaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2024

Jim Norton Toyota Tulsa responded

Your compliments and kind words mean so much to us and our team, Jennie! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2024

Dealership Rating
Employee Rating

More interested in doing their inspection and telling me what all was wrong with my car, than they were fixing my problem. Total time there was WAY too long. I was led to believe my recall problem would b More

by JUDY.H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 23, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share these concerns. Our management team is currently reviewing the specifics mentioned. Unfortunately, we cannot identify you by your username. Kindly reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so that we may address your concerns directly. Sincerely, Courtney, Jim Norton Auto Group

February 22, 2024

Dealership Rating
Employee Rating

Hgfyuydtuuiyryuyty hut huh. Uuuuy. Yuuu huh huh huh hi hhhh juju huh huh ghhh huh huuu More

by donaldwalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

Jim Norton Toyota Tulsa responded

Thanks for the great rating, Donald. We're pleased that everything went well for you. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

Dealership Rating
Employee Rating

The staff at Jim Norton were professional, courteous, and detailed in their information. Throughout our time at the dealership we were treated with respect and given options so we could ultimately make an More

by hjcregor3012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 21, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you! Sincerely, Courtney, Jim Norton Auto Group

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