David Holmes
David Holmes at Jim Norton Toyota Tulsa

David Holmes | Page 12

Assitant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
145 Reviews
4.9

145 Reviews

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145 Reviews of David Holmes

February 19, 2024

Dealership Rating
Employee Rating

Always a good experience when having my truck serviced. Friendly, courteous people that you can depend on for honest, reliable work. More

by DANCINNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

Dealership Rating
Employee Rating

I can always trust bringing my cars in for service work or oil changes. David H. does a great job servicing my vehicle and explaining any work that needs to be done. More

by pmboss68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department! We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

February 15, 2024

Dealership Rating
Employee Rating

Service is friendly and informative. Facilities are clean, and they always do a good job. More

by donmarketic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Auston Foster

Feb 16, 2024

Jim Norton Toyota Tulsa responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

February 15, 2024

Dealership Rating
Employee Rating

Everything went as planned, and they washed my car, too! That was an unexpected bonus. 😊 More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Lisa! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 14, 2024

Dealership Rating
Employee Rating

I have purchased two vehicles at Jim Norton Toyota. We have them service there for over 14 years. David Holmes is an excellent service consultant. He is knowledgeable, courteous, and a good listener. I More

by ED.RYBICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

February 14, 2024

Dealership Rating
Employee Rating

Always treated with great respect and courtesy from the service technician and other personnel. The only thing I would add is a complimentary vehicle wash be included with each service appointment. More

by tktime65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

Dealership Rating
Employee Rating

They have always taken great care of me and my vehicle, wonderful service. They always let me know of service that is coming up. Also, whether I needed a loaner auto or a courtesy ride to work, they are so More

by SWATKINSON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

Dealership Rating
Employee Rating

Excellent service. Keeps me updated as to progress on the vehicle. Waiting room a plus! More

by tom300neff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Allen

Feb 13, 2024

Jim Norton Toyota Tulsa responded

Thanks for the kudos! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

Dealership Rating
Employee Rating

Those two assistants Josh & Jeff they are professional service people awesome representation for Jim Norton, I've had Josh as my assistant before so I was glad to see Jeff was stationed next to Josh. On More

by MCCONNELLSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Pippin , Jeff Lee

Feb 13, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

February 09, 2024

Dealership Rating
Employee Rating

I always have a pleasant experience when I have to be there for service on our truck. I would love it here even more though, if the dealership would do some sort of contest or drawing for a free 4-runner More

by jnick.joseph.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Jacoby, Frank Sesso, Jeff Lauinger , Zeb Freter

Feb 09, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

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