David Holmes | Page 13

I have purchased two vehicles at Jim Norton Toyota. We have them service there for over 14 years. David Holmes is an excellent service consultant. He is knowledgeable, courteous, and a good listener. I We have them service there for over 14 years. David Holmes is an excellent service consultant. He is knowledgeable, courteous, and a good listener. I have been taking cars to dealerships for service for over 50 years, and David Holmes is the Best service consultant I have seen in those 50 years. It is a pleasure to know that when I bring our cars for service, I will be treated with courtesy by a friendly person who is very efficient and knows what our cars need. More

by ED.RYBICKI Verified Customer Verified Customer

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Always treated with great respect and courtesy from the service technician and other personnel. The only thing I would add is a complimentary vehicle wash be included with each service appointment. service technician and other personnel. The only thing I would add is a complimentary vehicle wash be included with each service appointment. More

by tktime65 Verified Customer Verified Customer

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They have always taken great care of me and my vehicle, wonderful service. They always let me know of service that is coming up. Also, whether I needed a loaner auto or a courtesy ride to work, they are so wonderful service. They always let me know of service that is coming up. Also, whether I needed a loaner auto or a courtesy ride to work, they are so nice. More

by SWATKINSON61 Verified Customer Verified Customer

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Excellent service. Keeps me updated as to progress on the vehicle. Waiting room a plus! Keeps me updated as to progress on the vehicle. Waiting room a plus! More

by tom300neff Verified Customer Verified Customer

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Those two assistants Josh & Jeff they are professional service people awesome representation for Jim Norton, I've had Josh as my assistant before so I was glad to see Jeff was stationed next to Josh. On service people awesome representation for Jim Norton, I've had Josh as my assistant before so I was glad to see Jeff was stationed next to Josh. Only because I expect the same quality of service that Josh gave me from Jeff. That type of consistency in customer service is the reason why keep returning to Jim Norton Toyota More

by MCCONNELLSHAW Verified Customer Verified Customer

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I always have a pleasant experience when I have to be there for service on our truck. I would love it here even more though, if the dealership would do some sort of contest or drawing for a free 4-runner there for service on our truck. I would love it here even more though, if the dealership would do some sort of contest or drawing for a free 4-runner or Tacoma and then pick me as the winner... Just putting it out in the universe ;) More

by jnick.joseph.nick Verified Customer Verified Customer

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David Holmes is a knowledgeable, efficient professional service advisor that listens to solve my problems service advisor that listens to solve my problems More

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Everything went smoothly and everyone was professional. I’ve bought several cars from Jim Norton and plan on buying many more in the future. I’ve bought several cars from Jim Norton and plan on buying many more in the future. More

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David Holmes, Service Tech, is OUTSTANDING and I rate him 5 STARS every time over the past several years we have taken our vehicle in. He is professional in all ways, courteous, very knowledgeable. It is a 5 STARS every time over the past several years we have taken our vehicle in. He is professional in all ways, courteous, very knowledgeable. It is always a pleasure when dealing with him as he is very, very helpful. Don and Rosalee Skorvaga More

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Service is not friendly, attentive. A simple thank you or how are you not heard in interactions.. Several people available but no one giving courteous updates while waiting or how are you not heard in interactions.. Several people available but no one giving courteous updates while waiting More

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