David Holmes
David Holmes at Jim Norton Toyota Tulsa

David Holmes | Page 13

Assitant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
149 Reviews
4.9

149 Reviews

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149 Reviews of David Holmes

February 12, 2024

Dealership Rating
Employee Rating

They have always taken great care of me and my vehicle, wonderful service. They always let me know of service that is coming up. Also, whether I needed a loaner auto or a courtesy ride to work, they are so More

by SWATKINSON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

Dealership Rating
Employee Rating

Excellent service. Keeps me updated as to progress on the vehicle. Waiting room a plus! More

by tom300neff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Allen

Feb 13, 2024

Jim Norton Toyota Tulsa responded

Thanks for the kudos! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Courtney, Jim Norton Auto Group

February 12, 2024

Dealership Rating
Employee Rating

Those two assistants Josh & Jeff they are professional service people awesome representation for Jim Norton, I've had Josh as my assistant before so I was glad to see Jeff was stationed next to Josh. On More

by MCCONNELLSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Pippin , Jeff Lee

Feb 13, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

February 09, 2024

Dealership Rating
Employee Rating

I always have a pleasant experience when I have to be there for service on our truck. I would love it here even more though, if the dealership would do some sort of contest or drawing for a free 4-runner More

by jnick.joseph.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dakota Jacoby, Frank Sesso, Jeff Lauinger , Zeb Freter

Feb 09, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

January 20, 2024

Dealership Rating
Employee Rating

David Holmes is a knowledgeable, efficient professional service advisor that listens to solve my problems More

by Agray40366
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2024

Agray40366 responded

I marked 5 STARS not 4 stars. Mr Holmes went the extra mile to help get my car serviced, explained possible causes and potential cost. I understand my car better and what to expect after talking to him. ANN GRAY

March 31, 2023

Dealership Rating
Employee Rating

Everything went smoothly and everyone was professional. I’ve bought several cars from Jim Norton and plan on buying many more in the future. More

by ericlieberman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Neng Yang, Mychal Zambrano

Apr 03, 2023

Jim Norton Toyota Tulsa responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Courtney, Jim Norton Auto Group

September 16, 2021

Dealership Rating
Employee Rating

David Holmes, Service Tech, is OUTSTANDING and I rate him 5 STARS every time over the past several years we have taken our vehicle in. He is professional in all ways, courteous, very knowledgeable. It is a More

by Rosalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Jim Norton Toyota Tulsa responded

Thank you for writing about your visit with us! I am happy to hear that David was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

November 11, 2020

Dealership Rating
Employee Rating

Service is not friendly, attentive. A simple thank you or how are you not heard in interactions.. Several people available but no one giving courteous updates while waiting More

by keeseemarshall390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 11, 2020

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. While this is an uncommon instance for our customers, we are thankful you shared these concerns and invite you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com, to discuss this further. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 23, 2020

Dealership Rating
Employee Rating

I have bought 2 new Cars and I would never go anywhere else the sales department is good the service department is good I have not met one person that was not friendly it is the only place I would go to b More

by keehnlisa60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil Benjamin, Anna Ford, Brett Fry, Tammy Smith

Oct 26, 2020

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

September 10, 2020

Dealership Rating
Employee Rating

This is the 6th new car that I have purchased from Jim Norton. I recommend the dealership without reservation. All of the salesmen have been knowledgeable and helpful but Devin was especially so. I really More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Hembree, Devin Roberts

Sep 11, 2020

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

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