David James
David James at Certified Benz & Beemer

David James | Page 7

General Sales Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

Contact Me
4.7
368 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

33 yrs, 7 mos

4.7

368 Reviews

Write a Review

368 Reviews of David James

May 04, 2024

Dealership Rating
Employee Rating

Excellent service, great price and experience! I would come back and buy another car! Great selection and awesome cars! More

by colin_cosgrove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider, Lee Grubbs, Chris Nall, Mark Miller, Kevin Stine , Kerry Abramson, Gabriel Aguilar, Dino De Luca, James Viator

May 06, 2024

Certified Benz & Beemer responded

Dear Colin: Boy that's a lot of Stars for a lot of people! Thanks SO much for your high praise regarding our inventory and customer service! We really appreciate your support and look forward to you coming back to see us in the future.

April 21, 2024

Dealership Rating
Employee Rating

I rarely do a negative review , but this place is tricking the system. There is no way they could have won all the awards they have (81,000,000 votes story if you know what I mean). This place should More

by RD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 24, 2024

Certified Benz & Beemer responded

.

Apr 30, 2024

Certified Benz & Beemer responded

Dear RD: First, thanks for reaching out to me in this fashion. There was an initial response posted publicly and a similar one that was going to be posted as to your Yelp review but then it was noted that the Yelp review was changed. After seeing that, I decided to delete my response on DealerRater and see if the original review would be edited or deleted in some fashion. It appears you have insteead elected to reach out privately. I do want to make clear that we definitely take your comments to heart. First, regarding the cleanliness of the bathrooms, we are taking action to make sure that they are reviewed on a more regular basis. Second, I am sorry that you felt that my sales manager discounted how you felt or thought. While I am confident that is not what he intended, I will be sure to personally go over this with him to improve his handling of similar situations moving forward. As of this afternoon, I note that your original review is still posted on DealerRater. Reviews, both positive and negative, are important to our growth as well as pointing out things where we need to improve. However, unfortunately, negative reviews are a permanent stain against our company which tend to have an adverse effect on our business as well as all our employees. I will not respond to the original review pending your decision what, if anything, you wish to change. If you wish to discuss any of this further, then please feel free to reach out to me directly on my cell phone (480) 205-8565 at your earliest convenience. ing. Sincerely, Jack Schneider, Owner

Apr 29, 2024

Certified Benz & Beemer responded

RD: I checked this AM and the review is still pending. I have not seen any changes or corrections, so I am reaching out to you to see if you intend to do so or not. I remain available to discuss if you wish. You can reach me on my cell (480) 205-8565. Jack Schneider

Apr 24, 2024

RD responded

I don’t agree with a lot of your note, but don’t want to waste time. Your sales manager made it clear to me he didn’t give a crap about what I thought. I changed my rating per my son’s request and truly hope you make some changes. I hear you are actually a good guy and I hope you are successful. Let me know if the corrections don’t show up.

April 19, 2024

Dealership Rating
Employee Rating

My experience here was perfect purchasing a BMW. From the moment I walked in everyone was very friendly and welcoming. Made the whole process seamless. Andy was fantastic! Answered every question I More

by SauerDana.ds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Mark Miller , Sara Al Taay, Mr. Dragon(finance department)

Apr 21, 2024

Certified Benz & Beemer responded

Dear SauerDana.ds: What a WONDERFUL review! We cannot thank you enough for your kind words and support. It is nice that you recognized the outstanding customer service that Andy, Sara and Jared provided for you. Your recommendation of Certified Benz & Beemer means so much and we hope to have the pleasure of serving you again.

April 10, 2024

Dealership Rating
Employee Rating

Danny was phenomenal! I had my daughter take a look at the car for me. Danny was excellent. He helped her above and beyond answering all her questions, helping her with th More

by tommywow55
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 10, 2024

Certified Benz & Beemer responded

Dear tommywow55: What a great review! We love hearing that Danny went above and beyond for you and your daughter with your recent Jaguar purchase. We are grateful for your high praise and support. Please let us know when we can ever assist you again.

March 30, 2024

Dealership Rating
Employee Rating

Excellent dealership. Bought a vehicle from out of state and everything was handled exceptionally. The sales manager and even the owner emailed me to make sure all was we More

by rockyartis22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider, David Escalante , Sara Al Taay

Mar 31, 2024

Certified Benz & Beemer responded

Dear rockyartis22: We love to hear from our out-of-state customers! Your very positive feedback is greatly appreciated. We are grateful for the opportunity to earn your business and are excited that you may return again in the future.

March 27, 2024

Dealership Rating
Employee Rating

Great purchase experience from Certified Benz & Beemer. They gave the highest trade in value around and David Escalante was extremely helpful throughout the entire process. Finance manager Tara Price was More

by Allan Gibbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Grady, David Escalante , Kerry Abramson, Tara Price

Mar 28, 2024

Certified Benz & Beemer responded

Dear Allan: We couldn't be more pleased that David and Tara provided you with outstanding customer service and that you got such a great value for your trade-in. Thanks so much for your high praise and support. We look forward to you returning and will aim to provide you with another 5 Star experience when you do.

March 27, 2024

Dealership Rating
Employee Rating

From the beginning of me reaching out when finding the car on CarGuru, they were extremely helpful. Always getting back to me within a day with any questions I had. Sent videos too of the car I was intere More

by NJDragon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerry Abramson, Sara Al Taay, Hector Santiago

Mar 29, 2024

Certified Benz & Beemer responded

Dear NJDragon: We really appreciate you sharing your positive feedback with us. It's great to hear that we were very helpful and responsive with your vehicle search. Thanks so much for the opportunity to earn your business. We look forward to the pleasure of assisting you again,

March 25, 2024

Dealership Rating
Employee Rating

For being a dealership that sells high end vehicles it is a very relaxed atmosphere. David Williams took excellent care of my family and I left the dealer feeling good about my purchase. More

by Romanabaranyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sara Al Taay, David Williams

Mar 26, 2024

Certified Benz & Beemer responded

Dear Romanabaranyk: We love hearing that you and your family were treated so well by David without any pressure. Thanks so much for your kind words and support. We hope to have the pleasure of serving you again.

March 24, 2024

Dealership Rating
Employee Rating

They were nice and easy to work with. Very open about everything so it went really smooth. More

by bikebldr13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl , Sara Al Taay

Mar 25, 2024

Certified Benz & Beemer responded

Dear bikebldr13: Thanks so much for your 5 Star review! We are delighted that our CBB team made things so easy for you with your recent BMW purchase. Your kind words and support are greatly appreciated. Please let us know when we can ever assist you again.

March 23, 2024

Dealership Rating

Who Does That. ...??? Andy, Sara, Dino, Maggi and Andrea are what I call "The Dream Team". They treated me like "Family "... before, during and after I purchased a More

by arthur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Schneider, Andy Manahl , Gabriel Aguilar, Sara Al Taay, Dino De Luca, Collin Moore, Maggi, Andrea

Mar 25, 2024

Certified Benz & Beemer responded

Dear arthur: WHOA!!!! Who takes the time to detail their car buying experience with others??? We CANNOT thank you enough for your most wonderful feedback praising the efforts of so many members of the CBB team! We will be sure to let Marvelous Maggi, Andy, Sara, Dino, Andrea and the rest of the CBB team that assist you with your Mercedes Benz purchase. Your extremely kind words and support are sincerely appreciated. We welcome you as part of the CBB family and look forward to being there for you to assist with all of your future automotive needs!

...
7
...

Dealership Inventory (281 Vehicles)

used 2025 BMW X3 car, priced at $46,700
2025 BMW X3
used
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz GLC 300 car, priced at $54,000
2024 Mercedes-Benz GLC 300
used
Polar White exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz GLE 350 car, priced at $44,000
2023 Mercedes-Benz GLE 350
used
Mojave Silver Metallic exterior
Automatic
Rear-wheel Drive
used 2022 Toyota Highlander car, priced at $27,000
2022 Toyota Highlander
used
Magnetic Gray Metallic exterior
Automatic
Front-wheel Drive
used 2022 Lincoln Nautilus car, priced at $37,500
2022 Lincoln Nautilus
used
Burgundy exterior
Automatic
All-wheel Drive
used 2018 Nissan 370Z car, priced at $28,500
2018 Nissan 370Z
used
Magnetic Black exterior
Automatic
Rear-wheel Drive