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Priced within/less than KBB value. Easy process. Hector Santiago was great and ensured everything was ready to go when I arrived from out of state fo
Priced within/less than KBB value. Easy process. Hector Santiago was great and ensured everything was ready to go when I arrived from out of state for purchase.
David and Gary (management) and Claudio put in work to find me alternate financing after I learned my pre-approval rate from my credit union was higher than expected.
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by Mike R
Other Employees Tagged:
Claudio Escobedo, Hector Santiago, Gary Tate
Oct 11, 2024 -
Certified Benz & Beemer responded
Dear Mike:
We love to hear from our out-of-state customers! Thanks so much for sharing how easy your purchase was and how helpful we were able to get you a better finance rate than your credit union. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future.
The entire team is top notch.
We had small issue with the title (not their fault) and they took steps to make it right. I have nothing but praise for this dealership.
We had small issue with the title (not their fault) and they took steps to make it right. I have nothing but praise for this dealership.
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by novamedsys
Sep 20, 2024 -
Certified Benz & Beemer responded
Dear novamedsys:
We have nothing but gratitude for your kind words and support. We really appreciate the opportunity to work with you and and look forward to being there for you in the future.
The entire staff was friendly, helpful, informative, no
pressure sales. I would buy again from this dealership.
pressure sales. I would buy again from this dealership.
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by Rox
Other Employees Tagged:
Matthew Melone, Tara Price
Sep 08, 2024 -
Certified Benz & Beemer responded
Dear Rox:
We really appreciate you sharing with our customers about your zero-pressure car buying experience working with Matt and our CBB staff. It's great to hear that they were so friendly and helpful. We are excited that you intend to return and look forward to providing you with another 5 Star experience when you do.
Great salesman, super nice and very helpful - handled
everything with no pressure and went above and beyond.
everything with no pressure and went above and beyond.
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by joeesteslaw
Sep 05, 2024 -
Certified Benz & Beemer responded
Dear joeesteslaw:
We really appreciate your 5 Star review! Thanks for letting our customers know how friendly and helpful our staff was without any pressure. We are grateful for your business and look forward to the pleasure of assisting you again in the future.
Very professional salesmen.
They stay true to their commitments. Nice and fast car buying experience.
They stay true to their commitments. Nice and fast car buying experience.
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by Sam
Other Employees Tagged:
Jared Dragon, Steve Ede, Heather Gaetke, David Williams
Aug 27, 2024 -
Certified Benz & Beemer responded
Dear Sam:
Thanks for sharing how quick and easy your BMW purchase was. Your kind words and support are greatly appreciated. Please let us know when we can ever assist you in the future.
Matt, David and the team were excellent to deal with and
made the process of buying a car easy!!! First class team
made the process of buying a car easy!!! First class team
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by Trevor74
Other Employees Tagged:
Kerry Abramson, Matthew Melone
Aug 25, 2024 -
Certified Benz & Beemer responded
Dear Trevor74:
A First-Class Review too! Thanks so much for sharing your compliments of the excellent customer service that Matt, David and the CBB provided for you. We are delighted that could make your Ferrari purchase such an easy one. We are grateful for the opportunity to earn your business and look forward to being there for you in the future.
It’s my pleasure to do business with dealer Dana and CBB
staff. I felt comfortable to purchase my first car in USA during the whole time. Thank you!
staff. I felt comfortable to purchase my first car in USA during the whole time. Thank you!
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by Edison
Other Employees Tagged:
Tara Price, Dana Rowe
Aug 07, 2024 -
Certified Benz & Beemer responded
Dear Edison:
You are very welcome and thank you for giving CBB the opportunity to earn your business. We are glad that Dana and the CBB team provided you with 5 Star customer service. Please let us know when we can have the pleasure of assisting you again in the future.
Amazing experience, and Scott was phenomenal with
providing smart car advice, plus was calm and thorough with every step of the car buying process for me. As a single mom, I really appreciated his h
providing smart car advice, plus was calm and thorough with every step of the car buying process for me. As a single mom, I really appreciated his helpful insight for common financing scenarios and next steps to get the car I was looking to buy. I’ve never had a dealership experience be so chill haha, so definitely recommending them to friends and family for future car buying! Plus, I’ll definitely be a returning customer when I need my next vehicle.
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by kdsmoonlight
Other Employees Tagged:
Scott Bailey
, Sara Al Taay, Tuan Pham
Jul 22, 2024 -
Certified Benz & Beemer responded
Dear kdsmmonlight:
Thanks so much for sharing how well Scott, Sara and the CBB team such good care of you with your recent purchase. We appreciate hearing that you liked our friendly, comfortable (chill) environment. We are grateful for your praise and support. Your recommendation of CBB to your family and friends also means a lot to us. Please let us know when we can have the pleasure of serving you again in the future
Jul 22, 2024 -
kdsmoonlight responded
Also a huge shout out to Sara! She was an absolute delight to work with when talking finances.
Professional open process to get the deal done.
No pressure. Felt it was a fair deal all the way around.
No pressure. Felt it was a fair deal all the way around.
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by 4russell
Other Employees Tagged:
Sara Al Taay, Adad Khnanisho
Jun 29, 2024 -
Certified Benz & Beemer responded
Dear 4russell:
We really appreciate you taking the time to share your positive feedback with us. We are glad that you liked our fully transparent, zero pressure sales process. Thanks so much for your support. We hope you enjoy your Porsche for years to come and keep CBB in mind should you need anything in the meantime.
Certified Benz and Beemer had numerous gorgeous vehicles
on their lot while I was searching for my next vehicle. The assigned Product Specialist, Adad, was superb, gracious, friendly, classy and easy to wor
on their lot while I was searching for my next vehicle. The assigned Product Specialist, Adad, was superb, gracious, friendly, classy and easy to work with. He had significant depth of knowledge of the vehicles, and fantastic customer service skills which significantly helped in the decision to purchase my vehicle. He helped make the entire buying process extremely simple and easy and not overwhelming. The additional staff I met was extremely knowledgeable and courteous also. I can understand why Certified Benz and Beemer are a multiple award winning dealership. Thank you, Adad and Certified Benz and Beemer staff!!
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by Camille
Other Employees Tagged:
Adad Khnanisho
Jun 23, 2024 -
Certified Benz & Beemer responded
Dear Camille:
You are so very welcome and thank you so much for sharing how well Adad and the CBB team took care of your during you recent BMW purchase. We are glad that everyone was able to help makes your purchase as easy as possible for you. Your high praise and support are greatly appreciated. Please do not hesitate to let us know when we can ever assist you again in the future.