Ford of Galesburg
Galesburg, IL
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955 Reviews of Ford of Galesburg
I was skeptical to say the least about going to Galesburg Ford. I had found Scott's posting online and really wanted to look at this Buick Envision so I took the chance and I am sooo Glad I did.. Scott is th Ford. I had found Scott's posting online and really wanted to look at this Buick Envision so I took the chance and I am sooo Glad I did.. Scott is the Best.. He was so easy to talk to as soon as I met him..he was very adament that he make sure he told me every detail he wanted to behonest and have no surprises. I told him the payment I would be comfortable with and he told me he would do everything he could to get it there and he did. He was serious when he needed to be and a jokester when he could.I just meant him yesterday and feel like I've known him for years. I am so Happy with my trade. I personally met the GM, The Finance Guy, a couple other Dealers and the Accountant and They were all so pleasant and Genuine. They gave me top dollar for my car, stayed late to accommodate me and everyone went out of there way to make this my Best Experience and it was!!! I was going on past experiences and this is a whole new crew, if you haven't been here you just dont know what your missing. These Guys are Totally Awesome!! Scott C and The Ford Team are our New Car Peeps for sure. Thank You All Kimberly Burkett More
Another fantastic experience with the staff of Ford of Galesburg. My Bronco sport developed a small coolant leak. Took it in for a 1:30pm appt and left at 3:30 with a new water pump installed and the prob Galesburg. My Bronco sport developed a small coolant leak. Took it in for a 1:30pm appt and left at 3:30 with a new water pump installed and the problem solved. Their service department kept me informed every step of the way. It is clear the new owners have customer service as their number 1 priority! Keep up the great work!! More
Great service. They came to my work to work on my vehicle so I didn’t have to find the time to take off work to come to them. They came to my work to work on my vehicle so I didn’t have to find the time to take off work to come to them. More
Galesburg Ford is purely customer driven and is always willing to go out of their way to make every customer happy. My service advisor Ashley kept me in the loop every part of the way while my truck was b willing to go out of their way to make every customer happy. My service advisor Ashley kept me in the loop every part of the way while my truck was being repaired. She was polite and answered all my questions. Wish every business had one just like her. More
Me and my wife were very happy with the service that Brittany gave us. She was very professional and kept us up to date on how the service was going even when the service went passed its original time f Brittany gave us. She was very professional and kept us up to date on how the service was going even when the service went passed its original time frame. Will definitely return for any service needed on our vehicles. More
The service was good after they correct the first problem that they said was parts related. It took two weeks to perform what should have been a three or four day repair. However they did provide a loaner c that they said was parts related. It took two weeks to perform what should have been a three or four day repair. However they did provide a loaner car. Everyone was very nice during the process and communicated regularly during the service period. More

