David Joseph | Page 3

Not willing to compromise and work with the customer. they seem to have a none caring attitude. they seem to have a none caring attitude. More

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Great sales staff and very knowledgeable. This is the 2nd car I’ve purchased from them This is the 2nd car I’ve purchased from them More

by LEARNRON Verified Customer Verified Customer

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DJ and Jim were OUTSTANDING! I will 126% recommend this dealership because of them! They made my experience flawless and stress free! I’m already looking forward to my next deal I will 126% recommend this dealership because of them! They made my experience flawless and stress free! I’m already looking forward to my next deal here with DJ! I’ve never felt more comfortable at a dealership than I was here! Absolutely amazing and DJ was by far the BEST! Thank you for everything! More

by scott.steiman Verified Customer Verified Customer

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David Joseph is an absolute professional and helped us have an amazing experience getting in our new car. We felt very comfortable the entire time. I cannot recommend Mr. Joseph or this dealership highl have an amazing experience getting in our new car. We felt very comfortable the entire time. I cannot recommend Mr. Joseph or this dealership highly enough. Once we had the car picked out, Jim Brown was a pleasure to deal with on the financing side. If you need or want a Mercedes, you should start here. More

by travisroland10 Verified Customer Verified Customer

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I had an amazing experience. The staff were professional, efficient, friendly, knowledgeable and respectful. The building and the grounds were immaculate. I would recommend this The staff were professional, efficient, friendly, knowledgeable and respectful. The building and the grounds were immaculate. I would recommend this dealership to everyone! More

by JONES.JULIE37 Verified Customer Verified Customer

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The sales staff and service technicians at this dealership are exceptional! We've bought eight cars from this MB Dealership, and there's a high likelihood that we'll choose them again for future pu dealership are exceptional! We've bought eight cars from this MB Dealership, and there's a high likelihood that we'll choose them again for future purchases. The dealership provides a pleasant experience, and I sometimes drop by just to browse cars and chat with the salespeople. Servicing my car is genuinely enjoyable, and when needed, they offer a fantastic loaner car. However, my only frustration arose when attempting to purchase an extended warranty. More

by K Smith Verified Customer Verified Customer

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Still waiting for the floor mats no answer bad service bad business is no honesty bad business is no honesty More

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I went to this dealership to replace my MB with a new one. They said they had none and would not be able to help me find one. AND if they could find one they would charge $5K over list. They obviously di one. They said they had none and would not be able to help me find one. AND if they could find one they would charge $5K over list. They obviously didn't want my business as the head of inventory walked away from me which I found rude. I took my business else where and will probably take my service work on my new MB elsewhere as well. Found several other dealers who were kind and helpful and found me a car in two days. More

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Personal, trustworthy service advisor, Metry Shallop. He has been servicing my prior C300 for about 3 years and went out of his way to help with its issues. He was instrumental in directing me to the appro has been servicing my prior C300 for about 3 years and went out of his way to help with its issues. He was instrumental in directing me to the appropriate salesperson in purchasing my second C300. More

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They talk the talk, but don't walk the walk.Bought a They talk the talk, but don't walk the walk. Bought a used 2015 BMW X6M back in 3/2021. Everything was done over the internet/phone, I live ~1200 They talk the talk, but don't walk the walk. Bought a used 2015 BMW X6M back in 3/2021. Everything was done over the internet/phone, I live ~1200 miles away from the dealership. I figured its a reputable Mercedes dealership, not a "Bob's Cars & Tackle" type of place. Sales guy (DJ/David) was great to talk to (we communicated many times before/during/after work) and seemed very sincere/trusworthy. Lot of verbal promises were made about the great condition of the car and the fact that the car came with 1 month/1000 mile powertrain warranty. If there was a problem I had to show them a shop's invoice and they would take care of it. Car finally arrived at my house (in a one car enclosed transport). Its a beautiful car, interior and exterior. Unfortunately the honeymoon ended a few minutes later. Both batteries were drained, constant error messages on the dash. Both rear air shocks were bad, would not hold air for long, sometimes both inflated after starting the car, sometimes only one did, sometimes neither. Mechanic showed me they were very worn and leaking air badly. Additionally he showed me that one of the oil pan seals was leaking, the pan was covered in dirt and oil. 2 days after car arrived the head unit (that controls all in car audio/navigation/etc) just up and died. I presume due to the bad batteries which I did not have a chance to replace in time (I recharged them until the mechanic could find the two in town). They (eventually) covered the two batteries, which I appreciated, but didn't care about any of the other problems, especially the one thing that should've been applicable to the powertrain warranty they claimed I had; the leaking oil pan seal. Basically ignored every request I made to have that fixed. Also they changed their tune about the 1month/1000 mile warranty to all of a sudden only be applicable if I took the car into their dealership shop (1300 miles away). Now to top it off, apparently the car's valve seals are leaking oil. I have to add a quart of oil every 800 or so miles. There's apparently some smoke coming out of the exhaust (on acceleration, once the engine is fully warmed up), not anything visible in the rear view, but visible to someone standing behind and looking. Not sure at this point whether David just outright lied to me, or whether their mechanics just kicked the tires a bit and called it "in great condition" and lied to David/management, or if the management was the typical corner lot used car sales type of crew that simply didn't care and just wanted to move inventory and collect their bonus. I replaced the batteries, the air shocks, even the head unit (by myself), but the oil pan seal and valve seals are big ticket items that will take serious money and time... Bottom line: Don't buy any car from them over the internet and don't trust anything coming out of their mouths. If you buy from them locally, take it to a reputable independent mechanic to tell you the truth about the car before you hand over a single dollar, otherwise they'll just leave you out to dry. More

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