Terrible service.
One of the mechanics xxxx in my trunk and called me gay. I’m never coming back here again. Thanks Belinda
One of the mechanics xxxx in my trunk and called me gay. I’m never coming back here again. Thanks Belinda
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by d23johns
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Hi there, we're concerned by your review, and we want to speak with you directly so we can learn more about your experience. When you have a moment, please reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Great in and out while I waited super duper dealership in
greater atl area now
greater atl area now
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by jtrlbrooks
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience at our dealership. Your support means a lot to us, and we look forward to serving you again in the future!
we actually live within 5 miles of another Jeep Chrysler
dealership and drive-by to additional ones in order to make the track to Palmer Dodge Chrysler Jeep Ram. However, it is well worth the time and effor
dealership and drive-by to additional ones in order to make the track to Palmer Dodge Chrysler Jeep Ram. However, it is well worth the time and effort as Palmer‘s Service. Staff is infinitely more knowledgeable, accommodating, and most importantly, ethical and honest.
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by hkirkman
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Luis Torres, Service Advisor
Apr 15, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic review! We're thrilled to hear that you find our service worth the drive. Our team's commitment to knowledge and integrity is what sets us apart. We appreciate your support and look forward to serving you again!
Kim in service is fantastic!
Very responsive and helpful. Always easy to work with her and get my needs met.
Very responsive and helpful. Always easy to work with her and get my needs met.
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by AINSLEY.GEMMILL
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the awesome feedback, Ainsley! We're thrilled to hear that Kim made your experience so positive. Our team is dedicated to providing great service, and it's wonderful to know we're hitting the mark!
It is easy to set up a service appointment and the
service team members are always customer focused. I live in Brookhaven and there is a dealer within 3 miles of my home, but I still to Roswell to wo
service team members are always customer focused. I live in Brookhaven and there is a dealer within 3 miles of my home, but I still to Roswell to work with the Palmer service team.
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by danlball
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Dan, thank you for the fantastic review! We’re thrilled to hear that you find our service team customer-focused and worth the drive. Your support means a lot, and we’re here to make every visit as seamless as possible. Looking forward to seeing you again in Roswell!
Sarah was my service advisor.
She was very friendly and efficient. I was in and out with no hassles.
She was very friendly and efficient. I was in and out with no hassles.
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by smccarter58
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Sarah Jaramillo
Apr 09, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic feedback! We're thrilled to hear that Sarah provided you with friendly and efficient service. We strive to make every experience hassle-free and appreciate you taking the time to share your experience.
Luis Torres in service was awesome !
He kept us informed on what was going on with our Jeep and was very easy to work with. Definitely recommend him!
Ryan Hooper , parts manager got ou
He kept us informed on what was going on with our Jeep and was very easy to work with. Definitely recommend him!
Ryan Hooper , parts manager got our parts in very quickly! Thank you! The technician came in on his day off to get all the work done.
Palmer's service and parts department goes up and above for their customers!
We will be back !!
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by clarksd57
Service Price Transparency
Other Employees Tagged:
Ryan Hooper
, Luis Torres- Service advisor
Apr 07, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the fantastic review! We're thrilled to hear about your positive experience with Luis, Ryan, and our tech. Our team is dedicated to providing top-notch service, and your recommendation means a lot. We look forward to welcoming you back soon!
Best service shop in metro Atlanta.
Everyone is so polite and accommodating. Wouldn’t take my car anywhere else.
Everyone is so polite and accommodating. Wouldn’t take my car anywhere else.
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by angelarwingard
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
We’re thrilled to hear you had a great experience with our team. Your kind words about our service and staff mean a lot to us. We look forward to continuing to provide you with the best care for your car!
I always enjoy doing business with this dealership.
They go above and beyond to make sure that you have a wonderful experience.
They go above and beyond to make sure that you have a wonderful experience.
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by ELITEMOTORS45
Verified Customer
Verified Customer
Apr 02, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks, Elite! We’re thrilled to hear you had a great experience with us. Our team is dedicated to providing top-notch service, and your feedback means a lot. We look forward to seeing you again soon!
Service department did a fantastic job working out some
pesky “electronic gremlins” in our 2017 Grand Cherokee.
pesky “electronic gremlins” in our 2017 Grand Cherokee.
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by scottcalhoun
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thanks for the awesome feedback, Scott! We're thrilled to hear our service team could help. We hope to work with you again in the future!