David Keller | Page 17

Was told 30 minutes for oil change. Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented Took over 3 hours. Excuse was they moved a larger service in front of me that took longer than they anticipated. No notice or option was presented to me. Service center was purely reactive. More

by rparivechio Verified Customer Verified Customer

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The vehicle was at Palmer for warranty repairs and very happy with the service dept. happy with the service dept. More

by tfondy Verified Customer Verified Customer

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Hiram & team always go above and beyond making sure my truck is well taken care of and up to date with all services. truck is well taken care of and up to date with all services. More

by dinodiaz8 Verified Customer Verified Customer

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Great people. Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone! More

by GWALTNEY4801 Verified Customer Verified Customer

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Nice service team - it was an easy process and we enjoy this dealership as compared to others. this dealership as compared to others. More

by DANANDSTACY Verified Customer Verified Customer

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I had an awesome experience at Palmer Dodge thanks to Luis! He got my tire replaced quickly and completely free under my warranty—no hassle, no runaround, just solid service. Luis was professional, frien Luis! He got my tire replaced quickly and completely free under my warranty—no hassle, no runaround, just solid service. Luis was professional, friendly, and made the whole process smooth and stress-free. It’s rare to find someone who genuinely takes care of their customers like that. Thanks again, Luis—you’ve got a loyal customer here! More

by robertsparadigm Verified Customer Verified Customer

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When I came last year, I was given the option to be ubered to a coffee shop. Also, I felt like last year was better for my oil change. A worker called me and wrote a list of upcoming things my car woul ubered to a coffee shop. Also, I felt like last year was better for my oil change. A worker called me and wrote a list of upcoming things my car would need plus the cost. This time, I was told there weren’t any “recommendations”, and I was good to go. It made me wonder if they actually looked at my car or just changed the oil and left. I usually drive from Buckhead to come here because I trust them and I can be taken to a coffee shop. I’m not sure now More

by smp532 Verified Customer Verified Customer

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Excellent service and the people are very professional. ! They did a wonderful job . Congratulations and thank you! ! They did a wonderful job . Congratulations and thank you! More

by SANTIAGO5 Verified Customer Verified Customer

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I called to make an appointment to bring my Jeep Grand Cherokee for service, Sarah Jaramililo answered my call and said I could bring it Thursday morning and it would looked at by Friday. I arrived at 8 Cherokee for service, Sarah Jaramililo answered my call and said I could bring it Thursday morning and it would looked at by Friday. I arrived at 8:00 am Thursday and spoke with Sarah again. She is very friendly. I received a text within the hour stating my car had already gone through diagnosis, stated the problem and cost to fix. I approved the work I wanted done via text and my car was ready by 11:30. It was seamless and a great experience. I highly recommend Sarah and the team. More

by alanorrie Verified Customer Verified Customer

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We love working with this dealership. They are always so helpful and friendly and go out of their way to make our business a wonderful experience. They are always so helpful and friendly and go out of their way to make our business a wonderful experience. More

by ELITEMOTORS45 Verified Customer Verified Customer

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