David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller | Page 218

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.5
2,238 Reviews
4.5

2,238 Reviews

Write a Review

2238 Reviews of David Keller

November 09, 2019

Dealership Rating
Employee Rating

Oil change and tire rotation Thomas Pappas is always professional and I enjoy visiting with him when I bring my Jeep in for service. He is very effective at his job. More

by damienesp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Pappas

Nov 11, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you for sharing this note with us! We're so pleased to hear Thomas always provides you with fantastic customer service. We look forward to seeing you again!

November 07, 2019

Dealership Rating
Employee Rating

service excellence Service department always does an amazing job....appreciate their professional approach. Always do a very good job in a timely manner. Have always bee More

by lee10415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the review, we truly appreciate it when our guests take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!

November 01, 2019

Dealership Rating
Employee Rating

Great service I had an issue with my drivetrain and clunking noise. I was very pleased when the technician decided to ride with me and we found the issue. Very h More

by thomasp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Pappas

Nov 04, 2019

Palmer Dodge Chrysler Jeep Ram responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

November 01, 2019

Dealership Rating

No night drop???? I am willing to give a 5, but the lack of a night drop is unacceptable. To be honest, I almost gave a 3. I was fortunate that I was able to get th More

by LMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Sincerely, Jody Cruce, VP, 770-410-1111

October 27, 2019

Dealership Rating

Excellent service. Called a dealer 10 minutes from my house and no one picked up. Called Palmer and customer service picked up call on the second ring. Oil change and a More

by jarice0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper , DJ Wilks

Oct 28, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us a chance! We're so glad we could be of service to you! Please don't hesitate to reach out if we can ever be of further assistance!

October 24, 2019

Dealership Rating
Employee Rating

great level of service & follow-up The team is very helpful and friendly - they knows their business and gives the customer a comfort factor that they know their products and vehicles w More

by pmyrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper

Oct 25, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the kind words, Paul! Your comments keep us motivated and working hard so we can provide all our guests with fantastic service! We look forward to seeing you again next time!

October 23, 2019

Dealership Rating
Employee Rating

Excellent service Thomas was outstanding as was the turn-around time for a recall and Jeep Wave service. Very impressive professionalism and customer care. I'll defini More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas

Oct 25, 2019

Palmer Dodge Chrysler Jeep Ram responded

We're so glad to hear it! It was a pleasure servicing your vehicle and we look forward to seeing you next time!

October 16, 2019

Dealership Rating
Employee Rating

In and Out Palmer is very quick and thorough. They take the time to explain what’s going on and how long it will take. Each time has been quicker than expected. More

by jeeve0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your five-star experiences here at, Palmer Dodge Chrysler Jeep Ram! It is always our pleasure to serve you and we look forward to seeing you again next time.

October 05, 2019

Dealership Rating
Employee Rating

Great service! Great experience! Service team was awesome, but the parking lot is a nightmare! You almost can’t drive to the service department. You guys need more More

by fred.moyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your valuable feedback with us, both positive and constructive. We are deeply sorry that we did not exceed your expectations as a whole. We will take your comments into consideration.

October 03, 2019

Dealership Rating
Employee Rating

Great Experience The service was GREAT. I was contacted often to make key decisions about concerns with the car prior to work being done. Service Adviser, Dawn, was More

by RW#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dawn

Oct 03, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for taking the time to let us know how we are doing! We truly love being able to provide our guests with outstanding service they can trust! We look forward to seeing you again next time!

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