David Keller
David Keller at Palmer Dodge Chrysler Jeep Ram

David Keller | Page 217

Service Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

4.6
2,215 Reviews
4.6

2,215 Reviews

Write a Review

2215 Reviews of David Keller

October 01, 2019

Dealership Rating
Employee Rating

Outstanding service Service Advisor was awesome! Can’t remember her name but it was a lady with crutches. I will check a name below but did not encounter anyone other tha More

by BOB@NMSIMG.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2019

Palmer Dodge Chrysler Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

September 29, 2019

Dealership Rating
Employee Rating

Battery replacement I didn’t need an appointment, they took my car quick, the diagnostic was correct, the work that they performed was precise and they explained all they More

by mejiamonica0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!

September 18, 2019

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Employee Rating

Speedy service and a smile I was quickly checked in. The service was completed quickly and with no issues. Everyone was super friendly, which always makes a difference. The wait More

by ronwhited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

September 07, 2019

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Employee Rating

Amazing group of 1st class automotive professionals. Palmer's service center repair completely fixed the problems with my 13 year old Chrysler 300C. Impressive service professionals were thorough, paid a More

by Leroy_QA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Pappas (10*)

Sep 09, 2019

Palmer Dodge Chrysler Jeep Ram responded

We work hard to provide all of our guests with first-rate customer service, and we are honored to receive such high praise from you! We'll be sure to let Thomas know he is doing an exceptional job!

September 05, 2019

Dealership Rating

Excellent and fast David Keller and Neil met me and handled the service in a professional manor. Fast and efficient service. Will return for service in the f More

by jackrobinette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Neil

Sep 06, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thanks so much for the awesome recommendation! We hope you'll come back and see us again the next time you need service on your vehicle.

September 05, 2019

Dealership Rating

Not A Fan This wasn't the ideal experience. Hard sale on a oil change package and when I refused I got attitude. When I came to pick up my truck, they lost my k More

by RAM 1500 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 05, 2019

Palmer Dodge Chrysler Jeep Ram responded

We are so sorry for this oversight, and we apologize for any inconvenience. We understand your frustration and hope to work with you to make this right, as our team takes your concerns incredibly seriously. Sincerely, Jody Cruce, VP, 770-410-1111

Sep 05, 2019

RAM 1500 Owner responded

Thank you Jody for the kind reply. Unfortunately, I won't be back. Hope you and your staff have the opportunity to refine your customer experience and streamline your operations thus minimizing future gaps/failures. Exceptional customer service is the foundation to repeat business and sales as I am sure you know. Having worked in a dealership leadership role myself years ago, I under Service is everything. You only have one chance to make a lasting impression. My best regards, S. Lamb

September 04, 2019

Dealership Rating
Employee Rating

Service is always wonderful! Service is always very efficient, and team is very informative. I will always use Palmer for my Jeeps, as i always plan to own Wranglers. More

by MARYWAREJACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper

Sep 04, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for continuing to choose Palmer Dodge Chrysler Jeep Ram to be your go-to shop for service! We look forward to seeing you again next time!

August 29, 2019

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Employee Rating

Thomas From start to finish, Thomas was awesome. I delayed getting my car to a dealer for service because I had poor customer service from another Dodge deal More

by chareecaldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Pappas

Aug 30, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for giving us a chance! We're so glad Thomas was able to provide you with exceptional customer service. We hope to see you again soon!

August 27, 2019

Dealership Rating
Employee Rating

2019 buying experience The sales team is great !! Answered all my questions, took care of warranty and service contracts. All in all great experience with a privately owned More

by mckinneys86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Barron , Jon, Austin,Thomas, and Quentin in sales. Richard in finance.

Aug 27, 2019

Palmer Dodge Chrysler Jeep Ram responded

We like to treat everyone who comes into our dealership as a valuable guest and we truly appreciate hearing you enjoyed your visit with us. Thank you for choosing Palmer Dodge Chrysler Jeep Ram!

August 24, 2019

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Employee Rating

Friendly, Fast and Efficient The team at this location is my favorite. I drive to this location from downtown Atlanta because of the experience with the staff and the efficiency o More

by robert.crooms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hooper

Aug 26, 2019

Palmer Dodge Chrysler Jeep Ram responded

Thank you so much for the kind words, Robert! We honored to receive such high praise from you! We look forward to working with you again next time!

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