David Keller | Page 222

Thumbs up Fast serviceI was overall pleased with the service provided it was a warranty issue that was handled expeditiously by my service representative on a S Fast serviceI was overall pleased with the service provided it was a warranty issue that was handled expeditiously by my service representative on a Saturday so I could get back to my life with my children More

by Jero Mom Verified Customer Verified Customer

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Service is always wonderful! Thus far, the service assistance I have received in the short time I have owned my jeep has been exemplary. The service team is excellent! They imme Thus far, the service assistance I have received in the short time I have owned my jeep has been exemplary. The service team is excellent! They immediately attend to your needs when you arrive. The work is completed and car returned promptly. I have never been so impressed with ease of service. More

by MARYWAREJACOBS Verified Customer Verified Customer

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great! No problems, great as usual! I hope yawl enjoyed the Chick-filet biscuits that I brought for you! Ok so here's a few more words of praise for you! Str No problems, great as usual! I hope yawl enjoyed the Chick-filet biscuits that I brought for you! Ok so here's a few more words of praise for you! Strong work! Congratulations! Chuck only hires quality people! More

by twynkoop Verified Customer Verified Customer

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Always done right the first time I believe and great service. And that is exactly what I received when I took my wife's Jeep to them. Five star for sure. I believe and great service. And that is exactly what I received when I took my wife's Jeep to them. Five star for sure. More

by midnite1963 Verified Customer Verified Customer

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Wonderful Service Very professional and fast service. Amazing people working there. I honestly have never had a better experience at a dealership for service. When I Very professional and fast service. Amazing people working there. I honestly have never had a better experience at a dealership for service. When I'm ready for a new vehicle, I will definitely go to Palmer! More

by amy_k35 Verified Customer Verified Customer

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Oil change and tires rotated Hiram was Fantastic he had me in and out of the dealership in no time flat. I would recommend Palmer DCJR to everyone I know! Hiram was Fantastic he had me in and out of the dealership in no time flat. I would recommend Palmer DCJR to everyone I know! More

by kjmelton Verified Customer Verified Customer

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Great service, professional atmosphere Great service and professional atmosphere... service was finished on time, or earlier... friendly staff whom actually seemed to care which was a breat Great service and professional atmosphere... service was finished on time, or earlier... friendly staff whom actually seemed to care which was a breath of fresh air compared to most employees in other service industries... More

by GWALTNEY4801 Verified Customer Verified Customer

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Wonderful! The staff at Palmer are amazing! They always take care of me like family & they do an amazing job! I would highly recommend this dealership & their st The staff at Palmer are amazing! They always take care of me like family & they do an amazing job! I would highly recommend this dealership & their staff! More

by Dawgmama Verified Customer Verified Customer

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They're good Palmer Dodge is okay. If you're buying a new car (or a used one, I suspect) pay very close attention to what they are sending to their vendors on y Palmer Dodge is okay. If you're buying a new car (or a used one, I suspect) pay very close attention to what they are sending to their vendors on your behalf. Ask to see and approve everything they submit for your title (mine was done in the wrong name - I wonder how long it will take to fix that!) and for your other services like SiriusXM (I had access to other vehicles I didn't buy even after they were sold to other customers and fixing that was a lot of work with the people at various divisions at SiriusXM). You really do have to pay attention for the people at PD - and maybe my situation was a total anomaly - but I suggest you really pay close attention. On the good side of buying a car there, they do keep promises and they have great selection. If you're servicing a vehicle here, you are in good hands. The only suggestion I have for you is that you don't talk to the service manager at all. Ever. He is obviously VERY good at putting the right people in the right places because their technicians are very good. Where he falls down is that (at least in my case) he responds to ANYTHING I say with utter contempt and disdain. Everything he hears is a prompt to argue. It could just be a personality conflict I suppose, but I'd err on the side of caution in dealing with him. The service advisers are top notch. I suggest doing everything to take care of your vehicle here from tires and oil to repairs. While the dealer won't always be the cheapest option, they are always going to get the details correct. Plus they honor manufacturer coupons on tires, and if you handle all your rotations and tire purchases here, you can very easily ask for prorations on tread wear warranties too! That saves a TON of money on tires alone. More

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Palmer DCJR never let's me down! I have purchased many cars from Palmer. Every purchase has been a great experience. Kurt Taylor recently sold me 2017 Durango GT. He made my buying ex I have purchased many cars from Palmer. Every purchase has been a great experience. Kurt Taylor recently sold me 2017 Durango GT. He made my buying experience a great one. He took time make sure the transaction went smoothly and gave me a unbeatable price. Nick Barron the sales manager went out his way to help me out and gave me the most money for my trade. I couldn't ask more. I also went to the parts department and they were very knowledgeable and helpful. Thanks again! I'll be back for sure for future purchases. More

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