Jody Cruce
Jody Cruce at Palmer Dodge Chrysler Jeep Ram

Jody Cruce

General Manager

Palmer Dodge Chrysler Jeep Ram

11460 Alpharetta Hwy
Roswell, GA 30076

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4.5
349 Reviews
4.5

349 Reviews

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349 Reviews of Jody Cruce

August 04, 2026

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This has been my go to dealership for over 20 years. They are always honest, accurate and working in the best interest of the client. More

by tsyacoub
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Recommend Dealer
Yes
Aug 05, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We truly appreciate your loyalty over the years. It’s wonderful to hear that our commitment to honesty and customer care has made a positive impact on your experience. We look forward to continuing to serve you!

July 31, 2026

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Great buying experience front start to finish. Todd and Casey made the process so easy. They explain everything in detail and never tried over selling me. They even delivered the vehicle to my hou More

by JOHNPERRONE
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Recommend Dealer
Yes

Other Employees Tagged: Casey Cruce , Todd Blackstone

Aug 03, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback, John! We're thrilled to hear that Todd and Casey made your buying experience seamless and enjoyable. Delivering your vehicle to your home is just one way we strive to go above and beyond for our customers. Enjoy your new ride!

July 11, 2026

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The Service Advisor gave me one price in writing and when I sent to pick it the car, the price increased >$700. When I asked to talk to the Advisor or the Manager, shocking they left for the day. When I ask More

by steven.silva
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Recommend Dealer
No

Other Employees Tagged: David Keller, Zach Jordan , Kimberly Keys, Luis Torres Espinoza

Jul 14, 2026

Palmer Dodge Chrysler Jeep Ram responded

We’re sorry to hear about your experience, Steven. We appreciate you bringing this to our attention, and we want to work with you to find the best solution. Please don't hesitate to reach out to us when you can.

June 05, 2026

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I truly appreciate the customer service and how Kurt went out of his way to ensure that I got into a vehicle. Finances effort was excellent and I do appreciate all that they’ve done such a blessing. I c More

by Just1003
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Recommend Dealer
Yes

Other Employees Tagged: Casey Cruce, Kurt Taylor

Jun 08, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Kurt and our team. It's our goal to make every visit special, and we're delighted that we could help you find the right vehicle. Your recommendations mean the world to us!

Jun 08, 2026

Just1003 responded

My only suggestion is to keep being kind and fair to customers the same kindness and fairness that was shown to me again great customer service, very personable and caring that’s what matters most

June 03, 2026

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Incredibly helpful and efficient. Car I bought was priced well under market, in mint condition and the whole process was done in 2 days. Worked with me on every aspect of the deal and More

by John Gilbert
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Miller, Jay Starks

Jun 05, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you, John! We’re thrilled to hear about your positive experience. Our team works hard to ensure a smooth process for our customers, and it's great to know we met your expectations. Enjoy your new car, and we appreciate your recommendation!

May 05, 2026

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Tony is the best! Patient and observant, respectul of the process. Giving you time to think with no tension More

by HRM.MAD
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Recommend Dealer
Yes

Other Employees Tagged: Tony White, Casey Cruce

May 06, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for the fantastic feedback! We're thrilled to hear that Tony provided such a supportive and respectful experience. Our team is dedicated to making the process as smooth as possible for our customers. We appreciate your kind words!

April 29, 2026

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Over the last dozen+ years and 1/2 dozen vehicles , whether a recall, warranty issue , repair or maintenance, the team at Palmer makes good and backs it up. More

by sheffrin
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Recommend Dealer
Yes

Other Employees Tagged: David Keller, Ryan Hooper , Rich Kinsey *****

Apr 30, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you! We truly appreciate your loyalty over the years. It's great to hear that our team consistently delivers on service and support. Your satisfaction is our priority, and we look forward to assisting you with your future vehicle needs!

March 05, 2026

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This dealership was a pleasure to work with as always. They are always professional and concerned with my wants and needs. More

by ELITEMOTORS45
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Recommend Dealer
Yes

Other Employees Tagged: Nick Barron, David Keller, Ryan Hooper , Dustin Perry

Mar 06, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We always strive to meet our customers' needs, and your feedback motivates us to keep delivering excellent service. Looking forward to seeing you again!

February 09, 2026

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Quick, helpful, informative. Very good customer service and care. Patient and understanding. Timing was good and sent updates. More

by rvharkhani
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Recommend Dealer
Yes

Other Employees Tagged: David Keller, Ryan Hooper, Casey Cruce , Chad Thomas, Kimberly

Feb 12, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your fantastic feedback! We're thrilled to hear you had a positive experience with our team. Providing quick and informative service is our priority, and we appreciate your recognition of our efforts. Looking forward to assisting you again!

January 14, 2026

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I just purchased my third Jeep from Palmer Dodge Chrysler Jeep Ram, and once again, they absolutely exceeded my expectations. Every experience I’ve had here has been smooth, stress-free, and genuinely enjoya More

by jennastaiti
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Recommend Dealer
Yes

Other Employees Tagged: Casey Cruce , , Bowen Bock, Cole Cruce

Jan 16, 2026

Palmer Dodge Chrysler Jeep Ram responded

Thank you for your amazing review! We're thrilled to hear that your experiences with our team have been consistently positive. It's our goal to make every visit enjoyable and stress-free. We appreciate your trust and loyalty, and we look forward to helping you with your next Jeep!

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