David Keller | Page 56
Service Manager
Palmer Dodge Chrysler Jeep Ram
11460 Alpharetta Hwy
Roswell, GA 30076
2,209 Reviews
Write a Review2209 Reviews of David Keller
October 09, 2023
Unprofessional and rude. I went in to buy a battery and have it installed. Battery was 300 and they wanted to charge me an extra 180 just to put in it. It literally takes 5 I went in to buy a battery and have it installed. Battery was 300 and they wanted to charge me an extra 180 just to put in it. It literally takes 5 minutes to put a battery in. I don’t understand the outrageous price to have it installed, So I just bought the battery and when I picked my vehicle up they put the battery on my back seat instead of on the floor.(seats are white) They didn’t use the paper seat covers when they got inside my vehicle so grease and dirty stuff got all on my WHITE SEATS!!!! Then when I called to complain the first man I spoke with was super rude so when I asked to speak to the manager they had me on hold for 15 minutes only to hang up on me. Was a bad experience. Definitely will use a different Jeep dealership for my future services! More
Other Employees Tagged: I don’t recall all who I spoke/dealt with but the service and was bad people are rude. I’d give a BIG zero if I t were an option.
October 09, 2023
Everything about the service department was fine. My big issue is the fact that there is a credit card fee added. We are a small business so we use a business credit card or a check. You would not My big issue is the fact that there is a credit card fee added. We are a small business so we use a business credit card or a check. You would not accept a check. More
October 08, 2023
My vehicle was serviced and need it extra care. I was notified of what it was need it and price and proceed to the care of the vehicle ASAP. Thank you! Pedro I was notified of what it was need it and price and proceed to the care of the vehicle ASAP. Thank you! Pedro More
Other Employees Tagged: Tina
October 07, 2023
Quick and easy purchase to pressure sales people and finance was done in no time finance was done in no time More
Other Employees Tagged: Ryan Hooper, Austin Kohler
October 06, 2023
Their customer service skills is one of the best. They are also very quick and very responsive. They are also very quick and very responsive. More
Other Employees Tagged: Ryan Hooper , Kimberly
October 06, 2023
Tony White was outstanding, very personable and a person that truly listens...Great service from the folks in the service department and great attention from Chris Boozer of the finance department a great e that truly listens...Great service from the folks in the service department and great attention from Chris Boozer of the finance department a great experience all around and great product love the truck . Palmer Dodge will be recommended to my peers and family More
Other Employees Tagged: Tony White
October 06, 2023
Very knowledgeable and helpful! The team always does a great job of explaining all issues and discussing possible solutions. I never feel pressured into getting services that I don’ The team always does a great job of explaining all issues and discussing possible solutions. I never feel pressured into getting services that I don’t feel are needed. More
October 01, 2023
As far as service, I have been very happy with the team. All are friendly and answer my questions quickly. I appreciate the text messaging for updates throughout my service time. All are friendly and answer my questions quickly. I appreciate the text messaging for updates throughout my service time. More
Other Employees Tagged: Louis
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