David Keller | Page 7

I am never disappointed when I visit the service team at Palmer. Kim Keyes is always my preferred Service Advisor! She is always attentive and thorough to my concerns, and a joy to work with. I always make Palmer. Kim Keyes is always my preferred Service Advisor! She is always attentive and thorough to my concerns, and a joy to work with. I always make a point to engage Ryan Hooper in Service as well. Over the years he has been incredibly helpful! More

by mark.walters Verified Customer Verified Customer

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Absolutely the best! ! Rich and the entire Service dept are amazing. Total professional and knowledgeable. ! Rich and the entire Service dept are amazing. Total professional and knowledgeable. More

by lmongell30 Verified Customer Verified Customer

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It was the best service I have ever received from a auto dealer. I can't thank the service staff enough they were absolutely amazing. dealer. I can't thank the service staff enough they were absolutely amazing. More

by cpalmer3610 Verified Customer Verified Customer

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It took two hours to get an oil change and a tire rotation when I had an appointment a week in advance. The excuse that was given was that they couldn’t find the wheel lock to rotate my tires. I was rotation when I had an appointment a week in advance. The excuse that was given was that they couldn’t find the wheel lock to rotate my tires. I was in the waiting room the entire time and they could’ve asked me where the wheel lock was, it was right in the trunk in the side pocket. You would think, a Jeep Dealership service center would have all of the wheel lock types for every type of Jeep vehicle make and model. This wasted my time and I will get cheaper, faster oil changes elsewhere going forward. More

by ashleybuchalla Verified Customer Verified Customer

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Each time I come to Palmer Dodge Chrysler Jeep Ram service department, I am reminded of how thankful I am for David, Ryan, and Luis! The attention to detail, professionalism, and personal service rece service department, I am reminded of how thankful I am for David, Ryan, and Luis! The attention to detail, professionalism, and personal service received is second to none. More

by GPDEMP2 Verified Customer Verified Customer

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This is a start to finish experience of excellence in customer care — and it starts and finishes with Kimberly! customer care — and it starts and finishes with Kimberly! More

by draegerman166 Verified Customer Verified Customer

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Professional staff, Rapid acknowledgement at entry, Job completed as promised on time. Full explanation of what needed to be done in the future? completed as promised on time. Full explanation of what needed to be done in the future? More

by wesinfl Verified Customer Verified Customer

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Best customer service. Always have my car done on time and so communicative of the whole process. Always have my car done on time and so communicative of the whole process. More

by angelarwingard Verified Customer Verified Customer

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Great service manager was clear about the issues and talked through the pros and cons of completing each item. Held to the quotes provided. talked through the pros and cons of completing each item. Held to the quotes provided. More

by bd Verified Customer Verified Customer

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Palmer service tax did a great job preparing my 2021 Ram Limited which had a electrical issue. I also found a leaky oil gasket pan and fixed it under warranty. I dealt with Kim as my service advisor and Dav Limited which had a electrical issue. I also found a leaky oil gasket pan and fixed it under warranty. I dealt with Kim as my service advisor and Dave, the service manager. Both were quick to address any issues or questions I had and I appreciate that. More

by Jim Verified Customer Verified Customer

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