Fantastic service as always.
I really appreciate how thorough Kim is and most of all, how I am kept informed
I really appreciate how thorough Kim is and most of all, how I am kept informed
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by bdgresham510
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic feedback! We're thrilled to hear that Kim provided thorough service and kept you informed throughout your experience. We appreciate your support and look forward to serving you again!
Palmer Dodge Service Department provides exceptional
vehicle servicing, repairs and customer service everytime.
Service Department Advisor Louis demonstrates his industry knowledge, professional approa
vehicle servicing, repairs and customer service everytime.
Service Department Advisor Louis demonstrates his industry knowledge, professional approach and impeccable customer service every time. I have trusted Palmer Dodge Service Department with all my service and repair needs for more than a decade. This is a team of true automotive professionals.
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by csantasairo
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve Sutherland Outstanding industry knowledge and performance
Dec 29, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic review! We’re thrilled to hear about your positive experiences with our Service Department and Louis. Your trust over the years means a lot to us. We look forward to continuing to provide you with exceptional service in the future!
I purchased a used 2018 Jeep from Palmer.
I purchased the full warranty package. The Jeeps top was ducked taped on to the body. I didn't noticed until i let the top down for the first time th
I purchased the full warranty package. The Jeeps top was ducked taped on to the body. I didn't noticed until i let the top down for the first time that top damage was concealed by using duck tape. They then accused me of not knowing how o re move the top. I can give pics of the old duck tape. Also, they said they would replace one of the windows for discount and it was backorder. I never heard from them again. It's been 2 months. I guess I need to report to the BBB or at least warn others on social media.
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by RTURNER35
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
We’re truly sorry to hear about your experience. It’s important to us that our customers feel valued and well-informed. Please know that we take your feedback seriously and are committed to resolving these issues. Thank you for bringing this to our attention. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com
I paid over 5000 to get everything fixed while I was out
of town and I made noise removed that was in the engine. They took the whole engine apart and said I need a new radio. The aux cable still won’t don’
of town and I made noise removed that was in the engine. They took the whole engine apart and said I need a new radio. The aux cable still won’t don’t work. The noise is still there and every time I take it they say it is fixed, but it clearly is not. I don’t recommend this shop at all. I’m 5K in at the shop is the only reason I keep going back
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by jefftecoz
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2026 -
Palmer Dodge Chrysler Jeep Ram responded
We're sorry to hear about your experience and the ongoing issues with your vehicle. Your feedback is important, and we take it seriously. We are committed to resolving this matter and appreciate your patience as we work to find a solution. Thank you for sharing your concerns. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Great dealership, Great service department, I would
definitely recommend their company to any of my friends or family.
definitely recommend their company to any of my friends or family.
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by GWALTNEY4801
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for the fantastic review! We’re thrilled to hear you had a great experience with our dealership and service department. Your recommendation means a lot to us, and we look forward to serving you and your friends and family in the future!
As always great service and very professional.
Waiting area is clean and comfortable.
Plus, done quicker then they said it would be!
Waiting area is clean and comfortable.
Plus, done quicker then they said it would be!
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by JRECHT
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for the fantastic review! We're thrilled to hear you had a great experience with our service. We take pride in keeping our waiting area comfortable and appreciate your kind words about our team's efficiency. Looking forward to seeing you again!
Great customer service awesome attention to detail.
Treats your vehicle as if it's their own when it's under their care and supervision. I highly recommend palmer dodge for vehicle maintenance and pur
Treats your vehicle as if it's their own when it's under their care and supervision. I highly recommend palmer dodge for vehicle maintenance and purchasing new and or preowned vehicles
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by jerrodmyers
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic review, Jerrod! We're thrilled to hear you had such a positive experience with our customer service and attention to detail. Your recommendation means a lot to us, and we look forward to serving you again for all your vehicle needs!
I had the first appointment of the day and they were
quick, communicated well during the process and finished in a timely manner!
quick, communicated well during the process and finished in a timely manner!
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by danpatton
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
Thank you for your fantastic review, Dan! We're thrilled to hear that your experience was quick and efficient. Our team always strives for excellent communication and timely service. We look forward to serving you again!
Oil cap wasn't tightened at oil change, oil leaked out on
engine cover. I asked about it later when I find out and respond I get "it wasn't properly tightened enough. It's Wrangler 392 engine, there is a rea
engine cover. I asked about it later when I find out and respond I get "it wasn't properly tightened enough. It's Wrangler 392 engine, there is a reason I bring it to you guys. Wish you guys cared more. Thanks!
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by ranjbare27
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
We appreciate your feedback and apologize for the oversight during your oil change. Ensuring our customers' vehicles are in their best possible condition is our top priority. We'll address this with our team to prevent future occurrences. Thank you for bringing it to our attention. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Palmer service has been wonderful to us.
Rick is very helpful and friendly. Our Service worker has great customer service. Thank you.
Rick is very helpful and friendly. Our Service worker has great customer service. Thank you.
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by info@chandlercomfort.com
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Palmer Dodge Chrysler Jeep Ram responded
We’re thrilled to hear about your positive experience! It’s great to know that Rick and our service team provided you with excellent support. Thank you for taking the time to share your feedback; it motivates us to keep delivering top-notch service!