David Keller

This service was for scheduled routine maintenance, replacement of a damaged tire (with a pair), replacement of a wheel, and (contracted) restoration of two other wheels. The tires and the OEM wheel we replacement of a damaged tire (with a pair), replacement of a wheel, and (contracted) restoration of two other wheels. The tires and the OEM wheel were ordered and delivered the next day. Service quality and timeliness were excellent. More

by niq Verified Customer Verified Customer

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Jay was awesome! Great to work with another New Yorker. The whole experience was very smooth and seamless Great to work with another New Yorker. The whole experience was very smooth and seamless More

by yusis Verified Customer Verified Customer

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Easy to make appt for oil/filter change on my Ram 1500 etorque. Used discount coupon that I received in the mail. Service completed in just under an hour. Courteous customer contact personnel. etorque. Used discount coupon that I received in the mail. Service completed in just under an hour. Courteous customer contact personnel. More

by fjpetru Verified Customer Verified Customer

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Kim Keyes takes great care of me every time I’m there. I have no reason to go anywhere else for service. I have no reason to go anywhere else for service. More

by mark.walters Verified Customer Verified Customer

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Kimberly was awesome. It was the best service appointment at a dealership I’ve ever had It was the best service appointment at a dealership I’ve ever had More

by CDRICE99 Verified Customer Verified Customer

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As always, the service team is amazing. It's always easy to bring my vehicle for service. It's always easy to bring my vehicle for service. More

by mark.walters Verified Customer Verified Customer

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Kimberly was the Service Advisor for my 2012 Jeep Grand Cherokee. Kim and her team were able to overcome a critical repair issue in a timely, communicative and professional manner. Also, I cannot say enou Cherokee. Kim and her team were able to overcome a critical repair issue in a timely, communicative and professional manner. Also, I cannot say enough about the clean and friendly environment of the dealership as was shown in my initial purchase. More

by msnider.cpa Verified Customer Verified Customer

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The team was very transparent, communicative, and professional. I appreciate them making the process easy professional. I appreciate them making the process easy More

by christian.loug Verified Customer Verified Customer

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I had a very disappointing experience with the service department at Palmer Dealership. The appointment system simply does not work. I scheduled an appointment for Tuesday and brought my car in as plan department at Palmer Dealership. The appointment system simply does not work. I scheduled an appointment for Tuesday and brought my car in as planned. Nothing was done, and I was told to pick it up and bring it back the next day. I did exactly that — and once again, nothing happened. No work completed, no clear explanation, and no proactive communication. To make matters worse, I had to call them myself just to get a status update, only to be told to pick up the car and bring it back yet again. This is extremely inconvenient and unprofessional. Appointments should mean something, especially when customers are arranging their schedules around them. Very frustrating experience. I expected much better organization and communication More

by MILD Verified Customer Verified Customer

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Extremely efficient and clean environment. Service was completed timely. Can’t say enough about how well I was treated Service was completed timely. Can’t say enough about how well I was treated More

by suskects Verified Customer Verified Customer

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