Jay Starks

Kurt was an excellent sales consultant- Knowledgeable and professional. Casey was equally customer focused and helpful. professional. Casey was equally customer focused and helpful. More

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The worst dealership ever delt with. Service doesn't listen to your vechile concerns period! Brought jeep with small leakin front. Totally missed diagnosed my jeep . They said front s Service doesn't listen to your vechile concerns period! Brought jeep with small leakin front. Totally missed diagnosed my jeep . They said front seal leakin at axle which it wasn't the problem at all. Decided to just have Service done early at dealership as was do in 1k miles anyway. Iwsa there 10 days picked it up a couple days later noticed leaking in front everywhere! Checked it out the oil filter leaking because wasn't tight dripping everywhere! 4 turns to even get it hand tight from oil change they did. What a joke palmer is the worst sales and service I've come across. Ive owned 4 grand Cherokees know there issues. Was contemplating a major performance upgrade at palmer. Thank God I got my jeep out of that clown show! This was my 2nd interaction with palmer shame on me. Please Beware!!!! Richard B Snellville ga More

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Fantastic sales and finance! Salesman “ Jay”was very courteous, accommodating and patient and knowledgeable— the “fourfecta”!!!! I was hobbled with a bad foot the day I came in Salesman “ Jay”was very courteous, accommodating and patient and knowledgeable— the “fourfecta”!!!! I was hobbled with a bad foot the day I came in to look, and Jay pre-searched their inventory on-line given my particular specs and he delivered without my having to walk around a lot a “Firecracker Red beauty!! Casey in finance was very courteous, knowledgeable, accommodating and efficient too!! I love my 2025 Jeep Wrangler Rubicon 4xe!! More

by JEFFMION1 Verified Customer Verified Customer

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Every aspect of my experience was top notch! I felt welcomed, heard, and the team made everything happen quickly and efficiently! Jay was fantastic! I felt welcomed, heard, and the team made everything happen quickly and efficiently! Jay was fantastic! More

by ali52 Verified Customer Verified Customer

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I would love to have left an overwhelmingly positive review, however I cant. To be straight to the point....my delivery document was FORGED by the salesman and I received an email on Sunday evening " review, however I cant. To be straight to the point....my delivery document was FORGED by the salesman and I received an email on Sunday evening "completed delivery confirmation submitted on March 8, 2026 @ 6:32PM edt by myname, email and phone attached" asking me to Validate Signature ~~~ BTW Palmer Dodge is closed on Sundays.... The document states that "I" sign and consent to the delivery of this vehicle, confirm and certify the signature is mine~~~NOT I have yet to verify the signature as the SALESMAN ADMITTED TO SIGNING MY NAME and DOES IT ALL THE TIME and the GM STATED THEY DO IT ALL THE TIME as 70-80% of their sales are out of state~~when did signing someone elses name become OK? Its not and thats why it is FORGERY, FRAUD and a FELONY I requested the GM void my lease as forgery is a crime but basically refused to be of any assistance there with a bunch of lies.......nevermind the "we will do this and that" which was part of why I moved ahead with the lease that WAS NOT PROVIDED!! My review with Stellantis basically echos this and the leasing division will be receiving a screenshot of the forged signature. Had the GM @ Palmer Dodge worked with me to void the lease, I would have been able to leave a very different review. More

by Dkdrpd Verified Customer Verified Customer

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Jay was awesome! Great to work with another New Yorker. The whole experience was very smooth and seamless Great to work with another New Yorker. The whole experience was very smooth and seamless More

by yusis Verified Customer Verified Customer

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Great customer service from local dealership, made buying enjoyable. Jay was great to work with. enjoyable. Jay was great to work with. More

by dnietzer Verified Customer Verified Customer

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I enjoyed working with Jay, but it wound up being a pain dealing with finance trying to get a rate and pricing where it needed to be. Typical car dealer pushing warranties and your financing. Also, I was dealing with finance trying to get a rate and pricing where it needed to be. Typical car dealer pushing warranties and your financing. Also, I was told you would replace the interior door handle and I keep getting the run around about that. More

by Dhamilton9494 Verified Customer Verified Customer

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The most pleasant experience I have had at a dealership. The staff were very courteous, knowledgeable and agreeable. I recommend and would return for future purchases. The staff were very courteous, knowledgeable and agreeable. I recommend and would return for future purchases. More

by Christielangley5 Verified Customer Verified Customer

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First met Jay when my husband bought his Jeep last year. He was such a great help that I knew calling him to purchase my new truck would be another great experience. Thanks Jay!! Working with Brandon for f He was such a great help that I knew calling him to purchase my new truck would be another great experience. Thanks Jay!! Working with Brandon for financing again as well was a smooth and easy transaction! More

by ksmerrifield Verified Customer Verified Customer

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