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Jay Starks
215 Reviews
Jay starks Quick fast knowledgeable certified Jeep specialist Ram expert very excited about the product enjoys to sell vehicles customer service excellence
Read moreDealership Experience
14 yrs, 8 mos
Industry Experience
14 yrs, 7 mos
Specialties & Trainings
Jeep specialist Ram expert product knowledgeable Chrysler Dodge Jeep Ram certification
215 Reviews
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215 Reviews of Jay Starks
April 30, 2026
Fantastic sales and finance! Salesman “ Jay”was very courteous, accommodating and patient and knowledgeable— the “fourfecta”!!!! I was hobbled with a bad foot the day I came in Salesman “ Jay”was very courteous, accommodating and patient and knowledgeable— the “fourfecta”!!!! I was hobbled with a bad foot the day I came in to look, and Jay pre-searched their inventory on-line given my particular specs and he delivered without my having to walk around a lot a “Firecracker Red beauty!! Casey in finance was very courteous, knowledgeable, accommodating and efficient too!! I love my 2025 Jeep Wrangler Rubicon 4xe!! More
by JEFFMION1
Verified CustomerOther Employees Tagged: Casey Cruce
April 25, 2026
My husband and I have bought 4 vehicles at Palmer this year. We love that they are a family-owned dealership vs a big corporate one. Palmer’s level of customer service is unmatched by any other. The entir year. We love that they are a family-owned dealership vs a big corporate one. Palmer’s level of customer service is unmatched by any other. The entire team truly cares and it shows (special shoutout to Jay and Thomas who are true rockstars!). We send everyone we know who is in the market for a vehicle of any kind to Palmer! More
by ali52
Other Employees Tagged: Thomas Jackson
April 24, 2026
Every aspect of my experience was top notch! I felt welcomed, heard, and the team made everything happen quickly and efficiently! Jay was fantastic! I felt welcomed, heard, and the team made everything happen quickly and efficiently! Jay was fantastic! More
by ali52
Other Employees Tagged: Thomas Jackson
April 05, 2026
I would love to have left an overwhelmingly positive review, however I cant. To be straight to the point....my delivery document was FORGED by the salesman and I received an email on Sunday evening " review, however I cant. To be straight to the point....my delivery document was FORGED by the salesman and I received an email on Sunday evening "completed delivery confirmation submitted on March 8, 2026 @ 6:32PM edt by myname, email and phone attached" asking me to Validate Signature ~~~ BTW Palmer Dodge is closed on Sundays.... The document states that "I" sign and consent to the delivery of this vehicle, confirm and certify the signature is mine~~~NOT I have yet to verify the signature as the SALESMAN ADMITTED TO SIGNING MY NAME and DOES IT ALL THE TIME and the GM STATED THEY DO IT ALL THE TIME as 70-80% of their sales are out of state~~when did signing someone elses name become OK? Its not and thats why it is FORGERY, FRAUD and a FELONY I requested the GM void my lease as forgery is a crime but basically refused to be of any assistance there with a bunch of lies.......nevermind the "we will do this and that" which was part of why I moved ahead with the lease that WAS NOT PROVIDED!! My review with Stellantis basically echos this and the leasing division will be receiving a screenshot of the forged signature. Had the GM @ Palmer Dodge worked with me to void the lease, I would have been able to leave a very different review. More
by Dkdrpd
Other Employees Tagged: Nick Barron
April 04, 2026
Jay was awesome! Great to work with another New Yorker. The whole experience was very smooth and seamless Great to work with another New Yorker. The whole experience was very smooth and seamless More
by yusis
Other Employees Tagged: David Keller, Ryan Hooper
March 23, 2026
I enjoyed working with Jay, but it wound up being a pain dealing with finance trying to get a rate and pricing where it needed to be. Typical car dealer pushing warranties and your financing. Also, I was dealing with finance trying to get a rate and pricing where it needed to be. Typical car dealer pushing warranties and your financing. Also, I was told you would replace the interior door handle and I keep getting the run around about that. More
by Dhamilton9494
January 06, 2026
The most pleasant experience I have had at a dealership. The staff were very courteous, knowledgeable and agreeable. I recommend and would return for future purchases. The staff were very courteous, knowledgeable and agreeable. I recommend and would return for future purchases. More
by Christielangley5
November 26, 2025
First met Jay when my husband bought his Jeep last year. He was such a great help that I knew calling him to purchase my new truck would be another great experience. Thanks Jay!! Working with Brandon for f He was such a great help that I knew calling him to purchase my new truck would be another great experience. Thanks Jay!! Working with Brandon for financing again as well was a smooth and easy transaction! More
by ksmerrifield
October 27, 2025
Very responsive either via phone, text or email. Willing to make you feel very comfortable Willing to make you feel very comfortable More
by JTOMBLINSON
Other Employees Tagged: Thomas Jackson, Tony White , Chad Thomas
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