Jay Starks

They did everything they could to sell me a truck, but unfortunately, things were out of their control. I wanted a Ram 1500 Limited, and they have one in stock. However, it is under a recall notice, so th unfortunately, things were out of their control. I wanted a Ram 1500 Limited, and they have one in stock. However, it is under a recall notice, so they can’t actually sell it until that is resolved. Unfortunately, it appears that is going to take a few months. However, they tried all sorts of options to figure out a way to make it work, including looking at a dealer trade, swapping out the recalled part with one that worked from another vehicle, etc. Ultimately, they weren’t able to find a workable solution, but they did everything they could think of, so kudos to them! More

by K-Squared Verified Customer Verified Customer

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The Ram 1500 is a top-tier full-size pickup truck known for delivering a remarkably smooth, SUV-like ride, a luxurious cabin, and strong performance the 5.7 money well spent thanks for delivering a remarkably smooth, SUV-like ride, a luxurious cabin, and strong performance the 5.7 money well spent thanks More

by KEYFINDER21 Verified Customer Verified Customer

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Mike was fantastic, He delivered everything I ask for and beyond. Thank you, Mike and your team. beyond. Thank you, Mike and your team. More

by glowe2 Verified Customer Verified Customer

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Incredibly helpful and efficient. Car I bought was priced well under market, in mint condition and the whole process was done in 2 days. Worked with me on every aspect of the deal and Car I bought was priced well under market, in mint condition and the whole process was done in 2 days. Worked with me on every aspect of the deal and did my out of state purchase registration for me. Could not recommend this dealer more, shoutout to the sales manager, sales people and finance team. They will give you the best deal possible. More

by John Gilbert Verified Customer Verified Customer

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Kurt was an excellent sales consultant- Knowledgeable and professional. Casey was equally customer focused and helpful. professional. Casey was equally customer focused and helpful. More

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The worst dealership ever delt with. Service doesn't listen to your vechile concerns period! Brought jeep with small leakin front. Totally missed diagnosed my jeep . They said front s Service doesn't listen to your vechile concerns period! Brought jeep with small leakin front. Totally missed diagnosed my jeep . They said front seal leakin at axle which it wasn't the problem at all. Decided to just have Service done early at dealership as was do in 1k miles anyway. Iwsa there 10 days picked it up a couple days later noticed leaking in front everywhere! Checked it out the oil filter leaking because wasn't tight dripping everywhere! 4 turns to even get it hand tight from oil change they did. What a joke palmer is the worst sales and service I've come across. Ive owned 4 grand Cherokees know there issues. Was contemplating a major performance upgrade at palmer. Thank God I got my jeep out of that clown show! This was my 2nd interaction with palmer shame on me. Please Beware!!!! Richard B Snellville ga More

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Fantastic sales and finance! Salesman “ Jay”was very courteous, accommodating and patient and knowledgeable— the “fourfecta”!!!! I was hobbled with a bad foot the day I came in Salesman “ Jay”was very courteous, accommodating and patient and knowledgeable— the “fourfecta”!!!! I was hobbled with a bad foot the day I came in to look, and Jay pre-searched their inventory on-line given my particular specs and he delivered without my having to walk around a lot a “Firecracker Red beauty!! Casey in finance was very courteous, knowledgeable, accommodating and efficient too!! I love my 2025 Jeep Wrangler Rubicon 4xe!! More

by JEFFMION1 Verified Customer Verified Customer

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Every aspect of my experience was top notch! I felt welcomed, heard, and the team made everything happen quickly and efficiently! Jay was fantastic! I felt welcomed, heard, and the team made everything happen quickly and efficiently! Jay was fantastic! More

by ali52 Verified Customer Verified Customer

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I would love to have left an overwhelmingly positive review, however I cant. To be straight to the point....my delivery document was FORGED by the salesman and I received an email on Sunday evening " review, however I cant. To be straight to the point....my delivery document was FORGED by the salesman and I received an email on Sunday evening "completed delivery confirmation submitted on March 8, 2026 @ 6:32PM edt by myname, email and phone attached" asking me to Validate Signature ~~~ BTW Palmer Dodge is closed on Sundays.... The document states that "I" sign and consent to the delivery of this vehicle, confirm and certify the signature is mine~~~NOT I have yet to verify the signature as the SALESMAN ADMITTED TO SIGNING MY NAME and DOES IT ALL THE TIME and the GM STATED THEY DO IT ALL THE TIME as 70-80% of their sales are out of state~~when did signing someone elses name become OK? Its not and thats why it is FORGERY, FRAUD and a FELONY I requested the GM void my lease as forgery is a crime but basically refused to be of any assistance there with a bunch of lies.......nevermind the "we will do this and that" which was part of why I moved ahead with the lease that WAS NOT PROVIDED!! My review with Stellantis basically echos this and the leasing division will be receiving a screenshot of the forged signature. Had the GM @ Palmer Dodge worked with me to void the lease, I would have been able to leave a very different review. More

by Dkdrpd Verified Customer Verified Customer

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Jay was awesome! Great to work with another New Yorker. The whole experience was very smooth and seamless Great to work with another New Yorker. The whole experience was very smooth and seamless More

by yusis Verified Customer Verified Customer

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