David Kelly
David Kelly at Mandal Buick GMC

David Kelly

Service Director

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
269 Reviews
4.6

269 Reviews

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269 Reviews of David Kelly

June 20, 2025

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Employee Rating

The Servis Department is by far the best Servis Department. The front desk is and has always been very professional and polite. The waiting room and restrooms are always clean. I’m happy to hav More

by Tony.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

Jun 21, 2025

Mandal Buick GMC responded

Thank you so much for your wonderful review, Tony! We're thrilled to hear that you had such a positive experience with our Service Department at Mandal Buick GMC. Our team strives to maintain professionalism and cleanliness, and it’s great to know that it made a difference for you. We look forward to assisting you again when you’re ready to purchase your next vehicle! Sincerely, the Team at Mandal Buick GMC

June 16, 2025

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Employee Rating

October 2024, I went to Mandal Buick GMC knowing exactly which vehicle I wanted and I was pre-qualified. They didn't use the companies I was pre-qualified with but instead caused 3+ hard inquiries then tell More

by JEN82580
Service Communication
Recommend Dealer
No
Jun 17, 2025

Mandal Buick GMC responded

Thank you for sharing your experience with us, Jen. We appreciate your detailed feedback regarding your purchase of the 2024 GMC Terrain at Mandal Buick GMC. We understand your concerns about the financing rate and the situation with Auto Butler. Our team strives to ensure our customers are fully informed and satisfied, and it seems we fell short in your case. It’s important to us to provide clarity regarding all aspects of purchasing a vehicle. Regarding your financing, we encourage you to contact us directly so we can address your specific situation. Additionally, your thoughts on service options and dealership comfort are valuable. We take customer comments seriously and would like to discuss this with you further, so please consider reaching out to us at Mandal Buick GMC. Your feedback is valuable in helping us improve our services. Sincerely, the Team at Mandal Buick GMC

Jun 17, 2025

JEN82580 responded

Mandal has provided a response only to show a fake caring appearance to the public. They specifically Daniel, totally disregarded my last attempt to figure out and resolve the Auto Butler issue. Mandal employees have all of my contact info because I purchased there and have spoken to them on numerous occasions due to several more problems not listed above. Example cargo door had trash in the paint, missing bushing on roof rack, trash in paint above doors, cracked headlight. On my first visit, I was told I'd have to come back to test drive and purchase because the vehicle I wanted had to be inspected. Saleswoman called me while I was test driving in another state at a different dealership. I returned drove and purchased the vehicle but if indeed it was inspected, how could a brand new vehicle have so much damage ? When I "thought" all that mess was resolved, is when I asked for a refund on Auto Butler. Actually, my husband went in person to ask. He was told our rebates were increased making Auto Butler free. We were not told this and we have no proof of this. However I do have a receipt for $1,099 paid for Auto Butler. My husband asked the guy (likely Tony or Patrick) to explain it to me but the guy said he wasn't speaking to me and said we xxxxx the dealership. I suppose he means because they repaired so many damaged things on a new vehicle with only 10 miles on it but I would think GMC reimbursed them.

June 09, 2025

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It was a truly great experience from first phone call to picking up my vehicle. More

by MARKPARISH50
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Recommend Dealer
Yes

Other Employees Tagged: Susie Hatheway

Jun 09, 2025

Mandal Buick GMC responded

Thank you for your wonderful review, Mark! We're thrilled to hear that your experience with Mandal Buick GMC was great from your first phone call to picking up your vehicle. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

June 06, 2025

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Professional service as expected with a huge smile on their face at that! Thanks for a wonderful service department! More

by lneal23613
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway , Sonny is awesome!

Jun 06, 2025

Mandal Buick GMC responded

Thank you for your feedback! We’re happy to hear that you had a great experience with our Service Department at Mandal Buick GMC. Our team always strives to provide professional service with a smile. We look forward to seeing you again soon. Sincerely, the Team at Mandal Buick GMC

June 04, 2025

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I was driving from Texas and was having a battery problem. They were able to fit me in for a new battery and I was able to track my destination safely. Excellent customer service. More

by Dbgjr28
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

Jun 04, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that we could assist you with your battery problem and get you back on the road safely. At Mandal Buick GMC, we strive to provide excellent customer service, and it’s great to know we met your needs. We look forward to seeing you again on your next visit! Safe travels! Sincerely, the Team at Mandal Buick GMC

June 04, 2025

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I brought my Sierra in for an oil change and tire rotation. They finished my truck up in a little over an hour. Thanks guys! The garage was slammed with other customers and I was pleased with the qu More

by FDENICOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins, Susie Hatheway

Jun 05, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with your Sierra's oil change and tire rotation. Our team at Mandal Buick GMC always aims for efficiency, and it's great to know you appreciated the quick turnaround despite a busy garage. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

June 01, 2025

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The experience was amazing , the process went smooth and my sales associate Shawn was great . We have now purchased three vehicles with Mandal and each and every time it’s been amazing. More

by IFIXGM
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Recommend Dealer
Yes
Jun 02, 2025

Mandal Buick GMC responded

Thank you so much for your review! We're glad that your experience with Mandal Buick GMC has been amazing, and we appreciate your continued trust in us for your vehicle purchases. Shawn will be delighted to know that he contributed to your smooth process. We look forward to assisting you again in the future. Sincerely, the Team at Mandal Buick GMC

May 28, 2025

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Professional, friendly service that we have grown to expect from MANDAL GMC. GREAT job service dept.! More

by SCOTT3642
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, Jamie Meakins, Susie Hatheway , Service drive greeter. It's the first impression of your service dept. & these pe

May 28, 2025

Mandal Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you experienced the professional and friendly service that Mandal Buick GMC strives for. Our service team works hard to meet your expectations, and your feedback is greatly appreciated. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

May 18, 2025

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I was not informed of a recall for my vehicle. I am not sure if it was inspected for engine failure. This is very concerning to me. More

by brentshaw
Service Price Transparency
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Recommend Dealer
No
May 18, 2025

Mandal Buick GMC responded

Thank you for sharing your experience. We understand your concern about not being informed of a recall and the uncertainty around whether your vehicle was inspected for a potential engine issue. At Mandal Buick GMC, keeping customers informed about safety-related recalls is essential, and your feedback highlights the importance of clear communication during service visits. We encourage you to contact us directly if you’d like to share more details or discuss your concerns further. We appreciate your feedback and the opportunity to improve your experience moving forward. Sincerely, the Team at Mandal Buick GMC

May 13, 2025

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Employee Rating

Always friendly and knowledgeable. I get in and out in a timely fashion, and waiting area is clean with refreshments available. More

by llala63
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you find our team at Mandal Buick GMC friendly and knowledgeable. It's great to know that you appreciate the timely service and the clean waiting area with refreshments. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

May 14, 2025

llala63 responded

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