David Kelly

Jamie and KD were outstanding thru our entire purchase of the new 2025 Acadia today the new 2025 Acadia today More

by swanzycb Verified Customer Verified Customer

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The staff is pleasant, but every time I plan ahead and make an appointment it is between 70-90 minutes after I my appointment time before my truck is even moved into the garage. What’s the point of making make an appointment it is between 70-90 minutes after I my appointment time before my truck is even moved into the garage. What’s the point of making an appointment especially if you are trying to fit a service in between other agenda items if it’s always not punctual? I don’t expect to roll right in at my scheduled time every time but 70-90 minutes is too much why bother with appointments? More

by mholliman87 Verified Customer Verified Customer

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We love Jamie! !! But they did forget to top off the def. As always we are very satisfied with the great service! !! But they did forget to top off the def. As always we are very satisfied with the great service! More

by adrian.mitchell Verified Customer Verified Customer

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If I have to deal with this person at this place I would never return back to Mandal. The dealership may be okay but the individual I would never deal with him ever so therefore I would have never return to never return back to Mandal. The dealership may be okay but the individual I would never deal with him ever so therefore I would have never return to Mandal as long as he's there. More

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We are very please with Mandal Buick GMC service center. They found our car problem, ordered the part, gave us a longer for day, that others couldn't do. Thanks for a job well done. They found our car problem, ordered the part, gave us a longer for day, that others couldn't do. Thanks for a job well done. More

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The process to set up an appointment was easy and the staff was very accommodating. staff was very accommodating. More

by dajudge0 Verified Customer Verified Customer

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Susie was extremely helpful and got the job done for me! Thanks so much Susie! Thanks so much Susie! More

by MDLOTT1968 Verified Customer Verified Customer

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The Servis Department is by far the best Servis Department. The front desk is and has always been very professional and polite. The waiting room and restrooms are always clean. I’m happy to hav Department. The front desk is and has always been very professional and polite. The waiting room and restrooms are always clean. I’m happy to have done business with them. Look forward to buying another vehicle from Mandal’s in the future. More

by Tony. Verified Customer Verified Customer

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October 2024, I went to Mandal Buick GMC knowing exactly which vehicle I wanted and I was pre-qualified. They didn't use the companies I was pre-qualified with but instead caused 3+ hard inquiries then tell which vehicle I wanted and I was pre-qualified. They didn't use the companies I was pre-qualified with but instead caused 3+ hard inquiries then tell me GM Financial offered me the best interest rate at 8.45 percent. I asked if they are sure because I've never received anything but the best possible interest rate and they insist it was the best. I now know better because only 6 months later I refinanced the vehicle and currently have a 3.49 percent interest rate. I should have taken my dad's advice as he said if they give you a good deal on the vehicle they're going to jack up the interest rate and apparently that's what they did in my case because my credit score nor anything else about me changed in 6 months. In addition to this I regret that I purchased my 2024 GMC Terrain from Mandal for several other reasons the biggest being they have made it very uncomfortable for my husband or I to go there. During my purchase they made it as if I had a choice to get Auto Butler or not but a couple months after my purchase I tell them I do not want Auto Butler. My receipt says I paid $1,099 for the auto Butler but when I asked for a refund they claim they increased my rebates for Auto Butler to be free to me. This was not explained and I do not have anything showing I was given a rebate for $1,099 on Auto Butler and they claim that I can't get a refund because it can't be taken off. As far as I know it was never applied but if it was the $1,099 is supposed to be for every 6 months application for 5 years which is what I do not want and it is not right for them to not refund me. Additionally, if I did decide to use it, my husband and I feel highly uncomfortable going to this particular dealership and it can only be used here. In addition, when I bought the vehicle, nobody told me that I cannot get it serviced under warranty at the dealership that is closest to my house. Several months after purchasing, I attempted to bring it to the dealership closest to my home and was told they're not allowed to do warranty work on my vehicle due to a contract they have with the selling dealer to not take customers away from each other. I said well your refusal to work on my car under warranty is definitely not going to force me to bring it to the selling dealer because they have made it so uncomfortable for me to do business at the selling dealer, I'll drive an hour away to go to a GMC dealer in another state or drive an hour to the next nearest GMC dealer within my state. More

by JEN82580 Verified Customer Verified Customer

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It was a truly great experience from first phone call to picking up my vehicle. picking up my vehicle. More

by MARKPARISH50 Verified Customer Verified Customer

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