Jamie Meakins

Called for a recall made the appointment for over a week in advance. Service department called trying to push the mobile service that I did not want. Get the truck into the dealership and dropped off only f in advance. Service department called trying to push the mobile service that I did not want. Get the truck into the dealership and dropped off only for them to call a little while later to tell me to come pick it up they dont have the part in stock and I will have to bring it another day. So wasted my time on a work day where this truck is used and cost me money. More

by mayfieldjason1 Verified Customer Verified Customer

Report | Print

The service department is outstanding. They accommodate me each time I have a problem. and personally, Jaime takes good care of me and all of my friends who use Mandal. They accommodate me each time I have a problem. and personally, Jaime takes good care of me and all of my friends who use Mandal. More

by CHANCE69 Verified Customer Verified Customer

Report | Print

Dropping off vehicle was quick and easy and pleasant, truck was serviced quickly and pick up was great truck was serviced quickly and pick up was great More

by DAN.CAVIN Verified Customer Verified Customer

Report | Print

Great dealership and the service managers and technicians went above and beyond to service and repair my truck. went above and beyond to service and repair my truck. More

by FAVRESPUMPANDWELLSVC Verified Customer Verified Customer

Report | Print

Had a great experience. David was great and helped us every step of the way. David was great and helped us every step of the way. More

by Emily Thompson Verified Customer Verified Customer

Report | Print

The experience was awfully disappointing. I had a scheduled appointment for 9am, I arrived at approximately 8:45. I was finally able to leave the dealership at 4:15 that evening. As I was lea I had a scheduled appointment for 9am, I arrived at approximately 8:45. I was finally able to leave the dealership at 4:15 that evening. As I was leaving I checked my truck and both fender flares were loose and just hanging. I immediately let them know, they had to take my truck back into the shop in order to fix the issue. They bring my truck out of the shop and I once again try to leave and notice my change fuel filter light is still on. Had to stop and go back to let them know. They once again had to come fix the issue. And to top it all off, not one person offered me any kind of compensation for not only sitting there for 7 hours, but having to deal with poor work ethic. It was a horrible situation and the worst experience possible More

by brent2202 Verified Customer Verified Customer

Report | Print

As always, service is 5 star. We are customers since 2010, have purchased four vehicles from Mandal since then. We have always received excellent service. We get all our maintenan We are customers since 2010, have purchased four vehicles from Mandal since then. We have always received excellent service. We get all our maintenance service in all our vehicles there. The facility is nice, waiting area is comfortable (coffee is the best)! everyone is polite, pleasant and professional. Brought our 2022 GMC Acadia for an issue. We were informed of what was going on and what needed to be done. Work was done, vehicle performing better. Mandal has the best selection of vehicles. No pressure and no hassle shopping experience. Looking forward to future purchases. :) More

by fortsill1979 Verified Customer Verified Customer

Report | Print

Roadside was average, sent AAA. .service at dealership good, thanks Jamie and team for good in-house service .service at dealership good, thanks Jamie and team for good in-house service More

by ACOOLJAM Verified Customer Verified Customer

Report | Print

Came to get my truck. There was a Mandel Associate at 3 of 4 service desks. 1 associate closest to me was speaking to a customer but it was some kind of small talk not There was a Mandel Associate at 3 of 4 service desks. 1 associate closest to me was speaking to a customer but it was some kind of small talk not about vehicle service. The other two associates and another associate was talking to each other. Not about service but just some sort of chit chat and giggleing. The associate from the 4th empty desk in the next room on the other side of the glass wall was chit chatting with the guy at the desk. He was the one I left my keys with I stood there for some time without being acknowledged. Finally I had to rudely speak out and ask for some help. Pretty soft service I’d say. I was really leaning toward using Mandal for my regular oil changes because the price seemed reasonable. Not so sure now. Mark Wack More

by markjwack Verified Customer Verified Customer

Report | Print

I arrived on time and the service department took swift action to get me checked in and taken care of quickly. Great service action to get me checked in and taken care of quickly. Great service More

by Shadowcarbike Verified Customer Verified Customer

Report | Print