David Kelly

Mandal Buick GMC responded

Thank you for your feedback, Samantha. We appreciate your input and would like to understand your concerns better. Please feel free to reach out to us directly at Mandal Buick GMC so we can assist you further. Your experience is important to us, and we look forward to hearing from you. Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your kind words, Catrina! We truly appreciate your feedback about the oil change service at Mandal Buick GMC. It's great to hear that we consistently provide you with thorough checks and excellent service. Looking forward to seeing you again for your next visit! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for sharing your experience with us, Jason. We understand your frustration regarding the delay and the inconvenience caused by not having the part in stock for your recall appointment. At Mandal Buick GMC, we strive to provide timely service, and our team appreciates your feedback as it helps us improve. If you would like to discuss this matter further or need assistance in rescheduling, please feel free to reach out to us directly. We value your time and hope to serve you better in the future. Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you so much for your wonderful review, Kathreen! We appreciate your kind words about our team and facilities at Mandal Buick GMC. It's great to hear that you enjoy our coffee bar and that your experiences have been positive. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your wonderful review, Dan! We’re thrilled to hear that your experience at Mandal Buick GMC was quick, easy, and pleasant. It’s great to know that your truck was serviced promptly and that you had a smooth pickup. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your wonderful review! We’re delighted to hear that our service managers and technicians went above and beyond to service and repair your truck. At Mandal Buick GMC, our team strives to provide excellent service, and your feedback reinforces our commitment. Looking forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for sharing your experience, Brent. We understand your concerns regarding the amount of time spent at the dealership, the fender flare concern after service, the fuel filter reminder remaining on, and the overall experience during your visit. At Mandal Buick GMC, we aim to provide timely service and thorough final inspections before returning vehicles to customers, and your experience will be reviewed with our team as we continue working to improve quality checks and service efficiency. Please feel free to contact us directly should you wish to discuss your concerns further. We remain focused on improving service accuracy and visit efficiency. Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Mandal Buick GMC. We’re glad you enjoyed our waiting room and appreciated the explanations provided during your service. If you need anything else or have any questions in the future, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

Mandal Buick GMC responded

Thank you for taking the time to share your experience, Mark. We understand your concerns regarding the amount of time spent waiting to be acknowledged in the service area and the impression created by conversations taking place among team members while customers were waiting for assistance. At Mandal Buick GMC, our goal is to create a welcoming and customer-focused environment where every guest receives prompt attention and professional support. Please feel free to contact us directly if you would like to go over the details further. We hope to have the opportunity to better serve you in the future. Sincerely, the Team at Mandal Buick GMC