David Kelly

Absolutely great service, was in and out fast, even gave us a ride somewhere to kill time, our service tech was awesome, unfortunately forgot his name. us a ride somewhere to kill time, our service tech was awesome, unfortunately forgot his name. More

by gusb99 Verified Customer Verified Customer

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I’m extremely dissatisfied with my experience with Mandel Buick. I’ve had four transmissions put in my truck and they were all used, not new. I’m still having transmission problems, and my truck is unreliabl Buick. I’ve had four transmissions put in my truck and they were all used, not new. I’m still having transmission problems, and my truck is unreliable. My payments are made to the bank, and I have kept up with that. What I want now is action to resolve this issue. If you’re buying from Mandel Buick, ask clear questions about parts and warranties, and get everything in writing.” More

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Amazing service. Been using them for about 2 years now and they do not disappoint Been using them for about 2 years now and they do not disappoint More

by cj.hatfield135 Verified Customer Verified Customer

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Best GM Service Center in the south. I would recommend them to anyone I know. I would recommend them to anyone I know. More

by catfishgrimes Verified Customer Verified Customer

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Very knowledgeable help me with my problem, understood what the problem was. I think it was a fair price and the confidence in the work is what I was really looking forward to. what the problem was. I think it was a fair price and the confidence in the work is what I was really looking forward to. More

by FREAK9100 Verified Customer Verified Customer

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Excellent service after the sale! Everyone at Mandal takes great care of us. Service is always top notch, staff is courteous and caring. Special thanks to Susie for taking such great Everyone at Mandal takes great care of us. Service is always top notch, staff is courteous and caring. Special thanks to Susie for taking such great care of us! More

by JD Verified Customer Verified Customer

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I went into detail about what I needed looked at but they didn’t have time to address my concerns. Jamie advised me that he did not have time to look into my concerns during the appointment, so the only serv didn’t have time to address my concerns. Jamie advised me that he did not have time to look into my concerns during the appointment, so the only services completed were the oil change and tire rotation. It was there from 1:00 to 4:09 but no one called me. I just happened to check my email that I had an invoice. I was also told that the issue I am experiencing may be related to my transmission. Jamie explained that he would not have someone available to properly diagnose/fix it for several weeks and that I would have to leave the vehicle at the dealership. When I asked about a loaner vehicle, I was told that I was eighth on the list. Jamie said he would give me a call to discuss the situation and work something out, but I never received a follow-up call. I also want to express my concern regarding the condition of my tires. This is the second time I have brought my vehicle in for an inspection and service appointment where my tires were not brought to my attention. The first time, my tires were extremely worn, and I ultimately had them replaced at Firestone. This time, I have a nail in one of my tires, and again, no one mentioned it to me during my service visit. Additionally, the technicians kept my lug nut key, I’ve tried calling the service manager David but he won’t return my calls or emails. More

by TLOVELY123 Verified Customer Verified Customer

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Great customer service. They waited on us in a timely manner. The reception area had hot coffee. They waited on us in a timely manner. The reception area had hot coffee. More

by mmicanddot Verified Customer Verified Customer

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I'm very pleased with the warm and helpful attitude of the staff. The young lady who met me at the service department drive was professional, efficient, and pleasant to speak with. In no time at all she the staff. The young lady who met me at the service department drive was professional, efficient, and pleasant to speak with. In no time at all she had me checked in and on my way to the waiting area. While I don't know the specific name of the service department person who handled the "paperwork", the gentleman who came to tell me the vehicle was ready with very pleasant, helpful, and attentive with a great attitude. All in all, it was a pleasant experience, which causes me to drive from my home in Mobile, Alabama, to do busness with your facility. To process this review I randomly chose a name in the service department selection; as noted herein, I do not know the name of the specific person who handled the paperwork. More

by ddixon3121 Verified Customer Verified Customer

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Very well pleased with service and treatment while there. Oil change and wash got me back on the road in a short time. Oil change and wash got me back on the road in a short time. More

by jkih100 Verified Customer Verified Customer

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