David Kohler
David Kohler at Crown Eurocars of Dublin

David Kohler | Page 9

Service Advisor

Crown Eurocars of Dublin

6500 Perimeter Loop
Dublin, OH 43017

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5.0
142 Reviews

My name is Dave Kohler, and I am a Service Manager at Crown Mercedes-Benz. I came to Crown Mercedes two years ago as a service technician. I graduated from Ohio State University and enjoy working in all aspects of the automotive service industry. I look forward to assisting customers with all Mercedes-Benz service needs

5.0

142 Reviews

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142 Reviews of David Kohler

August 26, 2018

Dealership Rating
Employee Rating

Amg gle 43 No problems, quick, service oriented for sure!! Always consistent!! Easy to communicate with and polite. It’s our 3 rd benz. Convenient dealership More

by The stork md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shen Saguisi , Stephen Revard

Aug 28, 2018

Crown Eurocars of Dublin responded

Thank you so much for this amazing feedback! We strive to reach our customers' full satisfaction, and it is awesome to know that you are consistently pleased with the efficiency of the service we provide for you. We look forward to continuing to work with you in the future.

August 08, 2018

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Employee Rating

Dave Kohler is excellent Dave always makes me feel as if I am his most important customer. He is friendly, thorough and knowledgeable. He also does the extra little things tha More

by AnneU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 10, 2018

Dealership Rating
Employee Rating

yearly service maintenance had my car service for maintenance May 30, 2018, Everything went well except the loaner car had less than 1/3 of gas. I had to stop to get gas on the More

by deaarlie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

June 06, 2018

Dealership Rating
Employee Rating

Had Service A performed - Started having problems next day Had service A performed - Started having problems next day with my car. It would not even start so I had it towed to a repair shop. They called and More

by MJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: unknown

Jun 07, 2018

Crown Eurocars of Dublin responded

Dear Ms. Mathews, While we value constructive feedback from our customers, we must dispute your account of your recent visit to our service department. You brought your vehicle in to our service department on 05/01/2018 with 122,468 miles and it was well past due for service (18,500 miles) with no record of an oil change in over 28,500 miles. In addition to the service we estimated a vacuum pump repair that was leaking oil, and electrical engine components and wire harness that had oil intrusion, and you declined these repairs. We have reviewed the notes of the A service performed on your vehicle and everything was done to protocol. Any leak of oil following the service would have been related to the oil leak we identified, recommended repairing, and you declined. Sincerely, Seth Kinniard, Service Director

May 16, 2018

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Employee Rating

Dave Koehler is Great! Dave reflects the excellence of Crown Mercedes. When I take my car in for service, he is always professional, courteous and knowledgble. When I buy More

by Wpatmon3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2018

Crown Eurocars of Dublin responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

March 06, 2018

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Employee Rating

My C300 service David Koehler is my service rep. He is very courteous and proficient. I had my car in service to check out the wipers. He took care of this and also More

by Kirit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 01, 2018

Dealership Rating
Employee Rating

FIrst Visit I recently visited Crown and worked with David Kohler. I was in the process of purchasing an ML 350 through Carvana and wanted to have it checked out More

by Kristine Kay Babyak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 17, 2018

Dealership Rating
Employee Rating

Great Communication I am always treated with courtesy and respect. Dave keeps me abreast of what is going on with either emails or texts. Loaner cars are always top notch More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 18, 2018

Dealership Rating
Employee Rating

Best service ever David Kohler at the Crown Mercedes service center always meets my expectations. David actually goes over and beyond. I am always leaving the center More

by Dana Abdou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 10, 2018

Dealership Rating
Employee Rating

Dave Kaylor is the best Always known by name. Always helpful! Friendly. Explains things well. Dave Kaylor is the best Always able to get a rental car when mine is in for se More

by Sue Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Konstantin Chumak

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