David Lewis
David Lewis at Lexus of Orange County
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David Lewis | Page 2

General Manager

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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3.9
18 Reviews
3.9

18 Reviews

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18 Reviews of David Lewis

August 27, 2022

Dealership Rating
Employee Rating

Sales and Marc was great. Service department was exceptionally helpful. Finance was unsatisfactory. Guess my $51,000 was not enough. We're badgered to buy extra service it More

by happylsc
Customer Service
Friendliness
Price
Recommend Dealer
No
Sep 01, 2022

Lexus of Orange County responded

Hello, thank you for sharing your feedback. I’m pleased to see you had a great experience with Marc and the sales team. However, I regret to learn you are not satisfied with the interaction in the finance department. We strive to provide excellent communication and it’s. unfortunate we fell short of that. I would like the opportunity to address your concerns and answer any questions you may have. Please contact me at your soonest, thank you. Stephen Berkowitz 845-589-5424 Sales Manager

July 26, 2022

Dealership Rating
Employee Rating

I received excellent service every step of the way and the purchase of my new Lexus was as smooth as could be. I have already recommended them to friends and family and will return next time we need a ne More

by daleendesimone103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Lexus of Orange County responded

Hello! It's a pleasure to know your experience was excellent and our Sales Team made the purchasing process go smoothly for you. Congratulations on your new Lexus and we appreciate you choosing to do business with Lexus of Orange County.

June 22, 2022

Dealership Rating
Employee Rating

Damaged my car during service failed to diagnose proper repair was by reached by different dealership. Lied about car having body work in order to avoid warranty work confirmed by 3 other shops and 2 deale More

by chrisaluna95
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 23, 2022

Lexus of Orange County responded

Hi Chris, the Lexus Certified Warranty will not cover physical damage that may have been caused by the consumer or other service facility. If you have further questions, please feel free to reach out to our service department, thank you. Lexus of Orange County Team

January 07, 2022

Dealership Rating
Employee Rating

Awesome dealership, Melissa went over all the wonderful features of the RX 350L with us. I was excited to find the car had a CD player and a heated steering wheel!! Lucky me! More

by beana83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

Lexus of Orange County responded

Hello, we think it's great Melissa was able to get you into the car you wanted. We look forward to your first oil change!

December 27, 2021

Dealership Rating
Employee Rating

Amazing service as always. They are very professional and treat everyone with respect regardless to if you are driving a brand new Lexus or one that is 12 years old. More

by Mrsithier12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2021

Lexus of Orange County responded

Hi, we are happy to hear you received amazing service. We take pride in treating our customers and their vehicles with the utmost respect regardless! We look forward to seeing you again!

December 24, 2021

Dealership Rating
Employee Rating

Chris is always amazing the . Manager of service sorry forgot name also very accommodating and helpful. Customer service checkout lady also wonderful. Never an issue. Merry Christmas More

by TANYAANTHONY811
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aracelis Mendez, Chris Nenning

Dec 28, 2021

Lexus of Orange County responded

Hi, thank you for the kind words regarding our team. We are happy to hear they were accommodating and amazing to work with. We are happy to help and look forward to your next visit!

October 31, 2021

Dealership Rating
Employee Rating

Thank you, we are very excited about our purchase and satisfied with the service, it was so enjoyable! More

by ToyoFam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz, Govaia Larcher , Tylor Figueroa

June 26, 2021

Dealership Rating
Employee Rating

Terrel and the team were very welcoming and accommodating. They worked hard to get the deal done. The deal wouldn’t have been completed If it wasn’t for Terrel’s diligence. We are very appreci More

by robertcarmona77
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Govaia Larcher, Terrel Moore

Jun 28, 2021

Lexus of Orange County responded

Robert, thank you for the review! We are grateful that we got the opportunity to assist you here at Lexus of Orange County, and we will certainly let Terrel know that you appreciate his help. We hope that you continue to enjoy your new ride!

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