David Martinez | Page 28

I have just financed a new 2013 Dodge Dart on December 31,2012. When I arrived, I was greeted immediately by a friendly woman at the front desk. I had asked for Mike Sorensen & he was paged directly. Mike 31,2012. When I arrived, I was greeted immediately by a friendly woman at the front desk. I had asked for Mike Sorensen & he was paged directly. Mike came up to me, extended his hand & welcomed me. I told him about his mailer & email that I received & that I was invited to trade in my 2004 Dodge Neon for an upgrade or new vehicle. Mike introduced me to David Martinez, who also shook my hand in greeting. We sat at his desk where all three of us discussed my current vehicle, my needs & my finances. Both men worked very patiently & deligently to get me a great trade in value & an excellent financial plan to purchase my 2013 Dodge Dart. David took me for a test drive while I exlained my circumstances. When all was said & done, David & Mike congratulated me on my successful trade & finance. David then had my new car washed & filled with a full tank of gas. Before I left the Dealership, he sat with me in the car & went over all the points on my dashboard. He did not let me drive away without my full knowledge of all the necessary & important features of the car & how to use them safely. Mike Gatz came over to the desk while I was waiting for all the paperwork to be done. He introduced himself & told me that I would love my new Dart. He kept me company & was very knowledgable about the car. These three men were very polite, courteous & professional with their treatment of me as their customer. They also told me to call with any concerns or questions I may have after I left the Dealership. My experience was comfortable & great. You have some amazing people working as your employees at Bettenhausen Dodge. Thank you! More

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I bought by previous two minivans at Bettenhausen, so I first looked there when I started shopping for my newest minivan. My service experiences at Bettenhausen have always been positive and the sales exp first looked there when I started shopping for my newest minivan. My service experiences at Bettenhausen have always been positive and the sales experiences also, but this time I thought I would also shop around for price. After some frustrating experiences with other dealers, I found that Bettenhausen was actually offering me the best price available to me. So I returned to buy the van there. Nick Pattenaude my first sales person was patient, helpful, and respectful as we test drove different versions of the van on multiple visits to the dealership. And he was upfront about the final price I would pay. When we finalized the deal with David Martinez, in spite of the late hour near closing time, he took time to make us feel comfortable by providing us beverages as he efficiently guided us through the paperwork and the walkthrough of the van's operating features. In retrospect, I would have saved a lot of trouble if I had omitted the comparison shopping at other dealerships where your time is wasted and you are given the run around, and just stuck with Bettenhausen. More

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Good atmosphere, no pressure, and willing to work with you and help get you into your car. Much better than another dealer I will not mention. Overall a great buying experience. you and help get you into your car. Much better than another dealer I will not mention. Overall a great buying experience. More

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Bettenhausen had very friendly staff and seemed to have a genuine interest in caring for the customer. The delicious food is a great touch too! I'd recommend this dealership, thanks for the sale. genuine interest in caring for the customer. The delicious food is a great touch too! I'd recommend this dealership, thanks for the sale. More

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David was very friendly and a pleasure to work with. He assisted us tremendously in our new purchase, answered all of our quesitons and made our experience a terrific one. assisted us tremendously in our new purchase, answered all of our quesitons and made our experience a terrific one. More

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Everyone was extremely helpful throughout the entire buying experience. I will personally recommend this dealership to all my friends and family. Additionally, I would like to thank Dave Martinez for th buying experience. I will personally recommend this dealership to all my friends and family. Additionally, I would like to thank Dave Martinez for the best car buying experience I have ever had. Thanks again, Frank Coddington More

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No hassles,no pressure, extremely helpfull. Felt at home. David is a great guy to do bussines with, Am recommending to my family and friends.Will be a repeat customer.David spent a lot of time helping us dec David is a great guy to do bussines with, Am recommending to my family and friends.Will be a repeat customer.David spent a lot of time helping us decide on the differences in models. Really good guy.. More

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Got it done and it went smoothly. Car was ready when I picked it up. Parking lot a little tight. Would buy there again again picked it up. Parking lot a little tight. Would buy there again again More

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Dave was excellent. Very knowledgable and friendly. Great experience! We will recommend him and this dealership to all our friends and family who are looking for a new or used vehicle. experience! We will recommend him and this dealership to all our friends and family who are looking for a new or used vehicle. More

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They were friendly from the moment you enter onto the parking lot, they really helped me keep my options open and helped me get qualified for the car I wanted! Very respectfully yet down to earth attitud parking lot, they really helped me keep my options open and helped me get qualified for the car I wanted! Very respectfully yet down to earth attitude! I will come back time and time again. Great Job! More

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