David Newton | Page 2

All of the employees are very courteous. The Service Manager was very attentive and explained everything in detail. The Service Manager was very attentive and explained everything in detail. More

by fldwilson Verified Customer Verified Customer

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When the tires were rotated, the tech did not adjust the air pressure to the proper level for any of the tires. I was going on a long road trip right after the service, so this would have been very bad on t air pressure to the proper level for any of the tires. I was going on a long road trip right after the service, so this would have been very bad on the tires if I hadn’t checked for myself. When making the appointment for oil change and tire rotation, the person I spoke with seemed confused on setting up the appointment. I ended up going online to change to a new service date when I needed to change the original appointment date. The complimentary car wash was ok, but places missed so I took the car to a car wash after picking it up. More

by mandykat1990 Verified Customer Verified Customer

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Everyone was very friendly and professional. The only thing, and not a big issue, was the receipt said the car was washed and vacuumed when, in fact, it was not. Also, in the waiting room there The only thing, and not a big issue, was the receipt said the car was washed and vacuumed when, in fact, it was not. Also, in the waiting room there was no coffee of snacks. Not a big deal, though. More

by r_gregory48 Verified Customer Verified Customer

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I have always received prompt friendly service. They keep me informed as to the problem I may be having with the car and what it will take to fix it. I appreciate the comfortable waiting area. I They keep me informed as to the problem I may be having with the car and what it will take to fix it. I appreciate the comfortable waiting area. I also appreciate the washing the car and delivering it after service is complete. More

by Judy.McDonald0 Verified Customer Verified Customer

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Plaza Lincoln provides the best customer service I have ever experienced. Thank you! Specifically I'd like to recognize Demario in the service department for always providing welcomed professional care. ever experienced. Thank you! Specifically I'd like to recognize Demario in the service department for always providing welcomed professional care. More

by KHARVEY143 Verified Customer Verified Customer

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My vehicle was serviced a couple of weeks ago and when I needed to use the windshield wiper fluid, the indicator light came on and stated that the levels were low. I find it difficult to believe the levels needed to use the windshield wiper fluid, the indicator light came on and stated that the levels were low. I find it difficult to believe the levels would drop to low if it were topped off unless there is a leak in the reservoir, which would also be disturbing. More

by wtip709 Verified Customer Verified Customer

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Always polite and knowledgeable. Don't have a significant wait time. Could have a few more magazine and goodie snacks available however. Overall good service. Don't have a significant wait time. Could have a few more magazine and goodie snacks available however. Overall good service. More

by BKTIBBS Verified Customer Verified Customer

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Fast service and good value Car was washed and clean Great parts department too very knowlegable clean Great parts department too very knowlegable More

by jiannotta38 Verified Customer Verified Customer

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I was very satisfied with the work. The employees go above and beyond. Especially Bodyshop manager Nick! The employees go above and beyond. Especially Bodyshop manager Nick! More

by Shanon Verified Customer Verified Customer

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Your mobile unit was sent to my home to perform computer update for my 2017 Lincoln MKX. The update for power program was necessary and the engine and MPG improved. I can really tell the difference when acc update for my 2017 Lincoln MKX. The update for power program was necessary and the engine and MPG improved. I can really tell the difference when accelerating and dollar savings with greater mileage per gallon. Thank you service department. David Lansing More

by DARKUTSMYHAIR Verified Customer Verified Customer

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