David Quertermous | Page 10

His and Her cars We started looking around for a car for me and a truck for my wife. We checked local dealerships first. Then we went to Orlando. We thought big city b We started looking around for a car for me and a truck for my wife. We checked local dealerships first. Then we went to Orlando. We thought big city bigger deals and better service. This is NOT true. Our local Ford dealership was great. No pressure to buy. Great cummuication. At there used car lot, we found a Kia Soul for me and F150 for her! Price was great on both. David Quertermous is the man I will go to for my next car or truck! David Quertermous and the Kisselback team is the place I will tell my friends and family to go to! More

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Great Price and Service David Q, Thank you for being so flexible and understanding with our situation. As you know it is hard to find a great safe vehicle within our budg David Q, Thank you for being so flexible and understanding with our situation. As you know it is hard to find a great safe vehicle within our budget. I feel truly grateful we found such a great deal and the level of service we recieved Thank you, The Sanchez Family More

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Best car buying experience ever This was hands down the best car buying experience we ever had,not only did my sales rep David Quertermous go out of his way to get me the best deal f This was hands down the best car buying experience we ever had,not only did my sales rep David Quertermous go out of his way to get me the best deal for my purchace,when it was all done and were about to leave most of the staff and the owner of the dealership came out to congratulate us,now that is excellent customer service,well worth the hour drive from Lakeland,did I forget to mention everthing took less than an hour,Thank you so much for such a great experience,we will definitely be back in the future More

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The most pleasurable and professional experience!!! If you're looking for a dealership that takes customer service to the next level and has reasonable pricing, Kisselback Ford is the place. I was in If you're looking for a dealership that takes customer service to the next level and has reasonable pricing, Kisselback Ford is the place. I was in the market for a certified pre-owned truck for some time in my local area and had to expand my search for many reasons. A few reasons to mention were the lack of inventory, poor customer service or high prices. The search eventually took me online (internet) which covered the Southern U.S. until I came across a truck on Kisselback Ford's website. The truck's price, plenty of pictures and description enticed me to fill out the "Request More Info" form. From this point forward, I was amazed by the professionalism and customer service that I received. Within hours, I received a phone call from Dave Q. who answered all of my questions. Since I was driving almost 3 hours to see the truck, I wanted to ensure that I was making a wise decision. After speaking with Dave, I decided to make the drive the very next day. Dave was very informative which made me very confident that this truck would meet my needs. So much, that he had me pre-approved before I even arrived at the dealership the next morning. When I arrived at the dealership in the morning, Dave met me in the parking lot. He immediately took pictures of my trade-in and said, "Let's go look at your new truck." He gave me the key, answered a few questions and let me look over the truck. I appreciated the fact that he allowed me to go through the truck with a fine-tooth comb and did not hover over my shoulder. Not once did I feel pressured by Dave trying to make a sale. He genuinely wanted to make sure that I liked the truck. When he came back, he asked how I like it. I told him I love it and off we went to Tammy W. Once I sat down in Tammy's office, I noticed that she had all of the paperwork completed. This preparation enabled a quick transaction, which by the way, I loved. Honestly, who wants to wait for all of those financial papers to be printed and then have to sign them. :) Not only was Tammy personable and professional, she was the very first finance rep to sell me an extended warranty. Trust me, I've turned down a lot. She made complete sense as to why I should purchase a warranty, especially with the new technology in today's vehicles. What's even more amazing was the fact that I was in and out of the dealership within 2 hours of arriving. Also, where else would the sales team and the owner (Mr. Kisselback) come out to say thank you for entrusting them to make the experience of purchasing a vehicle pleasurable. For the record, the next time I'm ready for another vehicle, Kisselback Ford will be first on my list. Thank you Dave and Tammy for your service. More

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David Q David was a Fantastic help! He gave me all the information as straightforward as could be and I couldn't be happier with the outcome. Will definitely David was a Fantastic help! He gave me all the information as straightforward as could be and I couldn't be happier with the outcome. Will definitely be recommending to a friend. More

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Great experience David Quertermous assisted me with my sale. He made my experience quick and easy. There was no back and forth, just straight forward. I love my new tr David Quertermous assisted me with my sale. He made my experience quick and easy. There was no back and forth, just straight forward. I love my new truck! Looks good in front of my new boat! Mike Lesch finalized my paperwork, cool guy, very friendly. More

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Easiest buying experience I have ever had! Purchased a 2013 Ford fusion, my sales representative was David and he did an outstanding job of getting everything process and handled so all I did Purchased a 2013 Ford fusion, my sales representative was David and he did an outstanding job of getting everything process and handled so all I did was show up Signed the paperwork and drive away. I took David's word that the car was in outstanding condition and it was well above my expectations. Thanks for a great buying experience!! More

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Easiest and best car buying experience I bought a new 2016 Escape two days ago and am more than pleased. David Q was amazing from start to finish. From helping to pick out the best car to I bought a new 2016 Escape two days ago and am more than pleased. David Q was amazing from start to finish. From helping to pick out the best car to meet my needs/ circumstances to taking the time to help setup all the features in the car before driving away. Friendly, helpful and not pushy. I would highly recommend David Q and Kisselback. I live 2 1/2 hours from Kisselback and it was well worth the drive! He had everything ready and was very proficient. I cannot say thank you enough! Tammy in financing was also very knowledge and pleasant. The whole experience was a fantastic relief from the traditional car buying experience. I had been to other dealers and this was by far the best all the way around. More

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Very helpful I recently (3 days ago) purchased a late model Ford Escape from Kisselback. Working with David was very pleasant. There were no high pressure tactics I recently (3 days ago) purchased a late model Ford Escape from Kisselback. Working with David was very pleasant. There were no high pressure tactics and he simply asked about what I was looking for and proceeded to find three options for me to test drive. He was available and responsive throughout the process and basically very helpful. Being in sales and a real stickler for good customer service it's not always easy to impress me. David and Kisselback did just that. When it came time to sign on the dotted line I was led through the process by Tammy and, once again, I was very happy with the customer service I received. She was welcoming and attentive. Not pushy at all while explaining the options I had on the F&I side. Overall I was left with a positive feeling about the experience and look forward to my next purchase from Kisselback. More

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Great experience Kisselback and their great staff were a huge help with the purchase of our Ford Explorer. Thank you David for taking the extra time with us. Kisselback and their great staff were a huge help with the purchase of our Ford Explorer. Thank you David for taking the extra time with us. More

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