Kisselback Ford
St. Cloud, FL
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661 Reviews of Kisselback Ford
Scummy used car dealer. Had an agreed upon price and then sold car out from under me. Rude and disingenuous. Will not be giving them my business again Had an agreed upon price and then sold car out from under me. Rude and disingenuous. Will not be giving them my business again More
My first buy with this dealership. Ross and Justin were very easy to deal with, I have zero complaints about Kisselback Ford, and I'm very happy with my trade. Ross and Justin were very easy to deal with, I have zero complaints about Kisselback Ford, and I'm very happy with my trade. More
Do not recommend this dealership go anywhere else but here. Went over the weekend to buy a used 2018 F250 first was concerned about the huge mark on the door.. first acted like he didn't know what I was here. Went over the weekend to buy a used 2018 F250 first was concerned about the huge mark on the door.. first acted like he didn't know what I was talking about then claims its "advertised in listing" when you can't see it drove 3 hours so was super disappointed when I saw the truck in person. Got over the door situation wouldn't help out on the price but pushed it aside since I drove so far to get here... Went underneath the truck and there was little oil on oil pan bolt nothing was on the ground they probably moved it in that spot right when we got there for that reason, I brought up the oil leak situation they claimed the "techs are messy" .. I got home parked the truck for a couple hours and lets just say there's a lake of oil under the truck, its about 2 feet long from sitting for only a couple hours. I bought the truck for my business I have to tow a trailer every single day now I have to send the truck in to get fixed with warranty but now have to pay for the rental up front until it gets approved which is absolutely ridiculous when havent even owned the truck for 48 hours. Had bad vibes when we walked in should of trusted my gut. More
They did a great job. Bought a used car from Greenway Ford. Car battery keep dying. Greenway could not figure it out. Kisselback Ford found it was the aftermarket back Bought a used car from Greenway Ford. Car battery keep dying. Greenway could not figure it out. Kisselback Ford found it was the aftermarket back up camera that Kisselback couldn't figure it out. Great Job Kisselback Ford! Way Nick and Jessica Service Department More
We live in Palm Coast, so about an hour and a half from this dealer. We purchased 2 vehicles from David in 10 months & going out of our way was completely worth it. We have never had a better experience at this dealer. We purchased 2 vehicles from David in 10 months & going out of our way was completely worth it. We have never had a better experience at a dealership. We are in a time when so many dealers are taking serious advantage of buyers. David at Kisselback was knowledgeable, patient, kind, and fair. He went above and beyond to help us when our hometown Ford dealership was being extremely unfair & difficult. We felt David was extremely knowledgeable, & we didn’t feel any pressure. He made the process very easy and no nonsense. The day my vehicle was ready, I wasn’t able to pick it up. David had it delivered by two extremely kind retired veterans. That was just the icing on the cake. Kisselback is worth the drive to St. Cloud. Ask for David. You’ll be glad you did! More
They were extremely helpful finding me a vehicle that was perfect for my needs. Mr. Oberlin answered every concern I had and made the whole experience simple and easy to understand. Thank you so much the ent perfect for my needs. Mr. Oberlin answered every concern I had and made the whole experience simple and easy to understand. Thank you so much the entire experience was wonderful and the entire staff was very knowledgeable and helpful More
Ray Cabral is great! I bought two Vehicles from him. No pressure! Always helpful when I call or walk in on him! I would recommend him to everyone! Debra Newman I bought two Vehicles from him. No pressure! Always helpful when I call or walk in on him! I would recommend him to everyone! Debra Newman More
By far, the best dealership I've ever dealt with. Everybody makes you feel welcome and a part of their family as soon as you walk into the lot. Between the wife and I, and our kids, we've purchased Everybody makes you feel welcome and a part of their family as soon as you walk into the lot. Between the wife and I, and our kids, we've purchased 5 cars here and will always return here first when looking for a vehicle. More
If I could give this place a negative star review, I would. First, made an appointment, took 3 weeks to get because they only have one diesel mechanic. Drop it off on the day of appointment at 710 am. N would. First, made an appointment, took 3 weeks to get because they only have one diesel mechanic. Drop it off on the day of appointment at 710 am. No one calls me with an update. I call the service department at 3:00pm to inquire on my vehicle. Was told they still haven’t called in all the parts to the insurance company for approval, nor have any parts been ordered. Service person chuckled and said can we keep it another day…I said yes. Next day comes around….again, no call from them! I call to find out what’s going on. Apparently the mechanic is have a problem finding electrical issue. My husband calls service manager asking what the heck is going on. Clearly Dave, “the manager “ doesn’t have a clue either. Found out the service department was lying to me. All they did in a day and a half was a freaking oil change. They haven’t even Looked at the electrical issue yet NOR ANY OF THE OTHER PROBLEMS. This place is a joke! They were just going to try to keep my truck again today and continue to push it to the side! Zero customer service and xxxxty work ethics. Dave should find another job. More