David Randolph

Best car-buying experience we've had. Vince gave us superlative service all around. Topflight! Vince gave us superlative service all around. Topflight! More

Report | Print

Overall, I had a great experience purchasing my car. The sales person (Alec), especially my salesperson, was extremely helpful, knowledgeable, and patient throughout the process. They took the time to a The sales person (Alec), especially my salesperson, was extremely helpful, knowledgeable, and patient throughout the process. They took the time to answer all my questions, helped me find the right vehicle that fit my needs, and made sure the test drive and negotiation went smoothly. I really appreciated their professionalism and honesty — it made the entire buying process stress-free. However, my experience with the finance department wasn’t as positive. The finance representative I worked with seemed inexperienced and uncertain about several key details. It took much longer than expected to finalize the paperwork, and some explanations about the financing options lacked clarity. While everything eventually got sorted out, it did make the closing process less enjoyable compared to the excellent service I received from the sales team. Overall, I’m very happy with the car and truly appreciate the great work from the sales side, but I hope the dealership can improve training and communication in the finance department to make the experience smoother for future customers. More

Report | Print

GABBY IS A GREAT SALESWOMAN! ! She was always in contact, kept me updated & informed on the status of my 2025 RAV4 XLE. A pleasure to work with, friendly & I’d refer anyone loo ! She was always in contact, kept me updated & informed on the status of my 2025 RAV4 XLE. A pleasure to work with, friendly & I’d refer anyone looking for a new Toyota to her. Thank you Heritage Toyota for a nice car buying experience. More

Report | Print

Heritage Toyota in Harrisburg is a great, customer-centric and professionally handled business. The staff was knowledgeable, personable and accommodating. Vince was an excellent, trusted and customer-centric and professionally handled business. The staff was knowledgeable, personable and accommodating. Vince was an excellent, trusted and hardworking salesman and person. I enjoyed the atmosphere and variety of options. David, the financial associate, gave great advice and insight into the paperwork and car packages. My car is running great. I feel like I gained insight and a valuable asset. As a first time automobile-buyer, I learned so much about the process and the staff eased my initial anxieties. I would highly recommend this dealership. More

Report | Print

Been to my share of dealers, these guys were the best. Very professional, and customer oriented. I will recommend to friends and family. Thank you. Very professional, and customer oriented. I will recommend to friends and family. Thank you. More

Report | Print

Nick was polite, knowledgeable, and professional. He answered all my questions with ease. He made the experience stress free! He answered all my questions with ease. He made the experience stress free! More

Report | Print

Heritage Toyota has such a great inventory to choose from. There is something for everyone. The affordable price range makes it easy for the customer to find a vehicle that is a perfect fit. One call to from. There is something for everyone. The affordable price range makes it easy for the customer to find a vehicle that is a perfect fit. One call to Vince and he had several cars to fit our need. This was one of the easiest car transactions we have ever had. Thanks so much! More

Report | Print

Gabby was fantastic! Pleasant and helpful and beyond fantastic. She gave us a great price. Pleasant and helpful and beyond fantastic. She gave us a great price. More

Report | Print

Loved working with Vince. Toyota put a hold on vehicles and Vince kept us up to date on everything. Toyota put a hold on vehicles and Vince kept us up to date on everything. More

Report | Print

Reliable, trustworthy seamless buying experience. Thanks to Vince he was very helpful with everything . I would recommend this dealership to my friends. Thanks to Vince he was very helpful with everything . I would recommend this dealership to my friends. More

Report | Print