David Roque

Vision Kia East Rochester service department did an amazing , quick , sufficient job with my vehicle. Thank you for taking care of my car! amazing , quick , sufficient job with my vehicle. Thank you for taking care of my car! More

by Meliespe21 Verified Customer Verified Customer

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Communication and customer service was great. Ziad in particular was excellent and did a great job working through a complicated deal with me. I felt like they went above and beyond every step of Ziad in particular was excellent and did a great job working through a complicated deal with me. I felt like they went above and beyond every step of the way. More

by skeenan729 Verified Customer Verified Customer

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Completed extensive engine replacement and a very reasonable time. Everyone was very thorough and polite as always. reasonable time. Everyone was very thorough and polite as always. More

by RHOPKINS2001 Verified Customer Verified Customer

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Previously done this is absolutely ridiculous that this is the way you do reviews. I already did one and got the bogus response that you need my name and phone number to submit my review. WHY? So the deale is the way you do reviews. I already did one and got the bogus response that you need my name and phone number to submit my review. WHY? So the dealership can find out WHO is giving certain marks? What happened to remaining anonymous like the form said. You just want only all positive feedback from customers and if someone shows concern about certain people at that dealership then it can’t be made public for potential customers? Bull. More

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Patrick and David were very helpful with the transaction of my new car.Knowledgeable and customer oriented service of my new car.Knowledgeable and customer oriented service More

by eacorke Verified Customer Verified Customer

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Not enough sales personnel. Both times I was in the dealership, my sales person was dealing with multiple people at the same time and something I was told should take 1 to 1 1/2 Both times I was in the dealership, my sales person was dealing with multiple people at the same time and something I was told should take 1 to 1 1/2 hours took over 3 hours. I also called and asked for a return call and my salesperson never received the message. I called at 4pm and the dealership was open until 7. Need a better system for getting messages to the right person. Very unorganized. More

by phellis48 Verified Customer Verified Customer

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I don't recall meeting John, but the service the team showed was great.Thanks!! showed was great.Thanks!! More

by BRITTOR21 Verified Customer Verified Customer

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Very helpful salesperson and management, They are very busy so I recommend making appointments to avoid long waiting periods busy so I recommend making appointments to avoid long waiting periods More

by lizl0401 Verified Customer Verified Customer

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Dealer was very honest and transparent in regards to all the vehicle financials and it was greatly appreciated. the vehicle financials and it was greatly appreciated. More

by KHARIWILLIAMS Verified Customer Verified Customer

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Excellent experience at Vision Kia East Rochester! Friendly staff, great service, and a seamless buying process. Highly recommend! Friendly staff, great service, and a seamless buying process. Highly recommend! More

by SYG Verified Customer Verified Customer

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