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Ziad Hasasneh
Ziad Hasasneh at Vision Kia East Rochester

Ziad Hasasneh

Brand Director

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.4
16 Reviews
4.4

16 Reviews

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16 Reviews of Ziad Hasasneh

June 13, 2026

Dealership Rating
Employee Rating

Kept me in the loop the whole time. Let me know what needed fixing and no pressure to make repairs. Honest and upfront More

by Gus K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Gonzales, Pamela Farr, Gabrielle Wylie

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Jun 15, 2026

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 04, 2026

Dealership Rating
Employee Rating

I had to have my car towed there. They sent me a video explaining the damage which was very helpful. When I picked up my car the gentleman was very rude because I did not buy my car f More

by Allie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gonzales, Heidi Stoll , Jessica

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May 05, 2026

Vision Kia East Rochester responded

Allie. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 04, 2026

Dealership Rating
Employee Rating

Don't know much about it. I dealt with Webster. Not real impressed with this dealership More

by MDACIW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gonzales

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Apr 06, 2026

Vision Kia East Rochester responded

"MDACIW" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 15, 2026

Dealership Rating
Employee Rating

This dealership lacks common sense when it comes to customer service, low balls on trade ins. And doesn't have a legit google page is that isn't sketchy idk what is More

by Verifiedbuyer88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Manny Gonzales , Never met these people listed even more sketch

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Feb 17, 2026

Vision Kia East Rochester responded

"Verifiedbuyer88" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 30, 2025

Dealership Rating
Employee Rating

They are friendly and very professional. Always caring and go the extra mile especially when addressing my concerns. More

by jhuffman0868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Gonzales , John Gammariello, David Roque

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Oct 30, 2025

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 30, 2025

Dealership Rating
Employee Rating

I have no words for the outstanding customer service that I received! Mikey went above and beyond to help me stay within my budget! Thank you to all the staff that assisted with my purchase! More

by SPARKLEOVEREVERYTHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Gonzales , Tom Barnes, John Gammariello, Joe Ingrassia, David Roque, Mykey, Taylor

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Sep 30, 2025

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 28, 2025

Dealership Rating
Employee Rating

They are amazing. This is our 3rd vehicle we have purchased through them. I would recommend them to everyone. Thank you Michael for making us feel like home. More

by KARATARTAGLIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Gonzales , John Gammariello, David Roque, Michael

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Sep 30, 2025

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 14, 2025

Dealership Rating
Employee Rating

Vision Kia East Rochester has been great to work with each time I have done business with them. I plan to return. More

by KMACCHEYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Gonzales , Tom Barnes, John Gammariello, Joe Ingrassia, David Roque, Jessica Brown

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Sep 16, 2025

Vision Kia East Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 13, 2025

Dealership Rating
Employee Rating

Best staff in a parts and repair area of a local dealership that I can imagine!!? More

by vh1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John, Mandy, Tiffany, Jessica

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Sep 16, 2025

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 12, 2025

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Employee Rating

Very friendly service, clean dealership and easily to deal with. Very professional and would eeturn More

by DOUGLAS_DUMONT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Gonzales , Tom Barnes, John Gammariello, Joe Ingrassia, David Roque

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Sep 12, 2025

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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