David Servais

Had a great experience Would definitely recommend to friends and family Entire Kia team was great to work with friends and family Entire Kia team was great to work with More

by cboston0812 Verified Customer Verified Customer

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Had a great experience with David and the team would definitely recommend! To my friends to go check them out if they're in the market for a new Kia. definitely recommend! To my friends to go check them out if they're in the market for a new Kia. More

by lambertr151 Verified Customer Verified Customer

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Five weeks after purchasing a used Ford Fusion from them, it’s been diagnosed with a blown head gasket due to coolant intrusion in the cylinders. It needs a long block replacement because that’s where the co it’s been diagnosed with a blown head gasket due to coolant intrusion in the cylinders. It needs a long block replacement because that’s where the coolant is leaking from. Basically means a whole new engine and it’s estimated to cost $6k or more. They sold me on getting a warranty but when they went to sign me up it said the car wasn’t eligible. I’m curious now why that really was, because at the time they said maybe due to the age or mileage but they weren’t sure. Then when I went back to speak to them about the issues with the car, they told me it was due to me not being approved for the loan amount when the warranty was included, but this is after also telling me that with my 779 credit score I could get approved for whatever I wanted off the lot. I’m not sure how the warranty approval works but I’ve seen others be able to get warranties for older cars with higher mileage so I’m wondering if after entering the VIN, maybe it showed them that it was due to a known issue or previous diagnosis. Since the car was ineligible I purchased it as is. As is means Midtown KIA has no legal liability and are not required to assist me in any way. I know that. Lemon laws here only apply to brand new vehicles. But I went to the dealership to ask for their help not because they legally owed it to me, but because that would be the right thing to do. At least share the burden of the cost with me since it is a severe issue and I haven’t even had it long enough for my first payment to be due! It’s not like the coolant just started leaking in the last 6 weeks to the point of blowing a head gasket. It’s not like I’ve skipped any maintenance. It’s not something that could be considered superfluous like air conditioning. It’s total engine replacement and they are claiming no knowledge of the issue despite performing a maintenance inspection after it was traded in to them. I very politely and calmly spoke with them and gave them the opportunity to do the right thing and their response was that there is no requirement for them to assist with fixing it so they will not be helping me. They said “it’s not even a KIA” like ok? And? That didn’t matter when I was giving you money to purchase it! Don’t do business with Midtown KIA! More

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Up front great network. After purchasing the 2026 k4 weeks into having the car started having tire issues. Called dealer ship they wanted no part in any of it. They comment After purchasing the 2026 k4 weeks into having the car started having tire issues. Called dealer ship they wanted no part in any of it. They comment was contact manufacturer of tire. We dont do that here. 3 WEEKS of owning the car! Not the kind of dealer ship I would buy from again ever. More

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Melissa is great. She worked with me every step of the way and answered all my questions. She was very knowledgeable, professional, and a pleasure to work with. I even She worked with me every step of the way and answered all my questions. She was very knowledgeable, professional, and a pleasure to work with. I even referred a coworker to her. More

by jenniferaustinba Verified Customer Verified Customer

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The dealer was quick, easy to work with and didn’t try to tack on a lot of extras or price changes at the last minute. They were honest and willing to work a deal so we could get out in a reasonable time. Gr tack on a lot of extras or price changes at the last minute. They were honest and willing to work a deal so we could get out in a reasonable time. Great experience. More

by Charles Gibson Verified Customer Verified Customer

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Great place. Great experience. Wonderful customer service from everyone in the building. Would highly recommend. Great experience. Wonderful customer service from everyone in the building. Would highly recommend. More

by aubreerobinson14 Verified Customer Verified Customer

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They work the problem until it was resolved and although I’m not 100% it’s not going to duplicate I think they have done their best. Cory did great. I’m not 100% it’s not going to duplicate I think they have done their best. Cory did great. More

by K wink Verified Customer Verified Customer

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David Servais was incredible, informative, patient and an excellent salesman to work with. I’d definitely recommend him to my friends! excellent salesman to work with. I’d definitely recommend him to my friends! More

by Javorskic Verified Customer Verified Customer

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Overall experience was great compared to other dealerships I’ve ever been to. I have referred multiple people to go see David. Explaining about how easy he was to work with and how fast. dealerships I’ve ever been to. I have referred multiple people to go see David. Explaining about how easy he was to work with and how fast. More

by shayna.applegate Verified Customer Verified Customer

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