David Shepard | Page 20

Best, hassle free experience ever. Everyone is so personable, professional & really wanting to work for the customer. First time I ever experienced a dealership like Heiser. personable, professional & really wanting to work for the customer. First time I ever experienced a dealership like Heiser. More

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I walked into Heiser looking to buy a truck (Chevy Silverado or an Avalanche) and was introduced to Dave Shepard who was friendly, knowledgeable, and very helpful. Dave gave me plenty of space to wal Silverado or an Avalanche) and was introduced to Dave Shepard who was friendly, knowledgeable, and very helpful. Dave gave me plenty of space to walk around by myself and think (I don't like having salespeople breath down my neck trying to influence my thoughts and decisions), while still always being close by to answer questions and let me take a few test drives. The Heiser facility was clean, welcoming, and full of awesome automobiles. After three or four hours of narrowing down, I made my selection on an Avalanche, but then as I was walking in to make the purchase... I saw the hardly-used Camaro sitting to the side of the entryway. Two hours later, my business with Dave and Chris C. (who went over paperwork with me) was over and away I drove in my new sports car. I went back a few weeks later after I noticed a clicking under the hood, and the mechanics noticed a belt had slightly come off its track, fixed it without charge (considering I had just bought it), and gave it a nice wash all under 1 hour. In my 2 visits since May 2013, I drove away from Heiser quite literally with a big smile on my face. More

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