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David Theriault
David Theriault at Jim Ellis Chevrolet
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David Theriault | Page 8

Service Director

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7
79 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

50 yrs, 4 mos

4.7

79 Reviews

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79 Reviews of David Theriault

May 11, 2022

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Employee Rating

The service was great, I needed a longer vehicle but not available. Thinking about trading for a GMC truck! More

by JEFFERY.MARTIN5876
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

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May 12, 2022

Jim Ellis Chevrolet responded

Thank you, Jeffery. We appreciate your business and our team looks forward to serving you again soon! Expect the Best! Service Manager Mr. David Theriault

May 03, 2022

Dealership Rating
Employee Rating

The dealership and the service team of Tom Jones and parties kept be abreast during all phases of my Toe Link recall. This was above and beyond my expectations from my experiences working with car deale More

by Stfields4688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey

Helpful
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May 03, 2022

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

May 02, 2022

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Employee Rating

Customer service excellent ! Vladamire makes issues understandable...inspires confidence in workmanship........he deserves a raise !!! More

by JPMERR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

Helpful
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May 02, 2022

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Vladaire delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

May 02, 2022

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Employee Rating

I was not satisfied because my main concern was not addressed. The washer fluid signals low and nothing was done to correct the problem. And no explanation was given. More

by DRBEHROOZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 02, 2022

Jim Ellis Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com at your earliest convenience.

May 03, 2022

DRBEHROOZ responded

on my last visit for 15000 mile sevice mentioned to service agent that washer fluid fla,shing (low fluid). The agent said he did not know why?.I do not think it is a satisfactory answer.Please let me know what to do ?

May 02, 2022

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Employee Rating

THE CUSTOMER SERVICE WAS GREAT AND THE DEALERSHIP KEPT ME UPDATED ON MY TRANSMISSION THANKS More

by Markgharris01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

Helpful
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May 02, 2022

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business, Mark, and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

April 30, 2022

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Employee Rating

Best deals available are at jim ellis chevrolet see Ron. expect the best and you will recieve! More

by Mlee584475
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Durham , Matthew Braun

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May 02, 2022

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! General Manager Ralph Sorrentino

April 29, 2022

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Employee Rating

Good service but it takes pretty long. Most places can do an oil change and diagnostics in less than 30 min. Over an hour both times I’ve been More

by wesleykaminski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

Helpful
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May 02, 2022

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

April 26, 2022

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Employee Rating

Great customer care! Service was on time and Efficient! I would recommend Jim Ellis to others More

by zaijuan09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Apr 27, 2022

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

April 26, 2022

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Employee Rating

Great customer service and the people's there work are very nice to. Thank you More

by joshuaoneal988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf

Helpful
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Apr 27, 2022

Jim Ellis Chevrolet responded

Joshua, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

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