David Thomas | Page 9

First Pickup Very friendly and knowledgeable staff. Prices and incintives were great and the new truck is very nice and looking forward to doing business again wit Very friendly and knowledgeable staff. Prices and incintives were great and the new truck is very nice and looking forward to doing business again with Royal More

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Best experience yet Wow these guys are fast. I was in and out in an hour. Love the new vehicle David sold me. I would encourage anyone to give them a chance to earn your Wow these guys are fast. I was in and out in an hour. Love the new vehicle David sold me. I would encourage anyone to give them a chance to earn your business. More

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Purchased a 2012 Nissan Quest! A wonderful experience! Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me what car sales should be at all dealerships. Previous dealerships I have worked with fall short in comparison to Royal Automotive. First, let me start by saying that Chase Murphy did not hesitate to treat me the way that I want to be treated as a consumer. Chase did not hesitate to tell me what the appraisal value was for my car, nor did he hesitate to tell me what the bottom line price was for the vehicle I was interested in. Depending on the dealership, acquiring these two numbers can be like pulling teeth from a child who has not been sedated. Second, Chase Murphy appraised my vehicle $2,000 more than the dealership that I elected not to do business with. I know the value of my trade in before I even step foot in the dealership, So I already knew that the previous dealership appraised my vehicle $1500 below the minimum price they could have appraised my vehicle for. However, Chase gave me the maximum amount I could have received for my vehicle; by doing this, Chase immediately built trust very early on in the sales process. It was at this point, I knew I would finalize the deal with Royal Automotive. Third, not once during the sale did I feel like information was being withheld from me, nor did I feel like I was being lied to, nor did I feel like I was being ripped off. I felt confident about my salesperson (Chase Murphy), I felt confident with the Manager who helped with the deal (Micah Murphy), and I feel confident to do business with Royal Automotive the next time I need a vehicle. I'd also like to give a shout out to David Thomas who offered a helping hand on several occasions with my 2 year old daughter and my 11 month old daughter, even though he was not involved in the sale. This was just icing on the cake to make us all feel like we were at home. Lastly, I am not one to usually leave a review, whether it be positive or negative; however, the service with Royal Automotive was so exceptional that I felt compelled, no obligated, to leave a review. Royal Automotive embodies honesty and integrity, and they are one of the few dealerships left that still conducts business ethically. Royal Automotive will do what they can to maximize your trade in, and they will work with you in finding a vehicle that is suitable for you and your family. Honestly, I am astonished at the service I received from Royal Automotive. I'd like to end this review with a statement that Micah Murphy made to me in response to my satisfaction: "I just want to sell cars in the same way I would like to buy a car." Listen, if you are looking to by a car. check out inventory on Royal Automotive, and if they have a car you are interested in, then give them a chance. I promise, you will not be disappointed. More

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Great Car Buying Experience The salesman was very courteous and helpful. He was very respectful of our needs. He engaged us in meaningful conversation to learn the features we de The salesman was very courteous and helpful. He was very respectful of our needs. He engaged us in meaningful conversation to learn the features we desired in the automobile. He then pointed out those features. Everyone made us feel welcomed!! More

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New car purchase Wow! The team at Royal Volvo was outstanding. The customer experience was awesome! They helped me find the vehicle I wanted and ensure we were satisfi Wow! The team at Royal Volvo was outstanding. The customer experience was awesome! They helped me find the vehicle I wanted and ensure we were satisfied before we left. Great job ! More

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Great experience David was very helpful in helping us find the car and was quite accommodating in working with our time schedule. Matt was very knowledgeable and helpf David was very helpful in helping us find the car and was quite accommodating in working with our time schedule. Matt was very knowledgeable and helpful as well. An overall great experience. More

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friendly, fast, hassle-free car purchase. Very pleased. Needed to buy a small pre owned car on short notice. Had little time and knew which vehicle I wanted to purchase. Delivery was fast and paperwork took Needed to buy a small pre owned car on short notice. Had little time and knew which vehicle I wanted to purchase. Delivery was fast and paperwork took but a few minutes. More

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Great experience Great service and selection found the truck i was looking for at a good price and the staff were very helpful and professional would definitely recomm Great service and selection found the truck i was looking for at a good price and the staff were very helpful and professional would definitely recommend Royal More

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Great experience We had a very positive experience with Royal Automotive in Vestavia Hills, Alabama. The car buying experience was quick, low pressure and professional We had a very positive experience with Royal Automotive in Vestavia Hills, Alabama. The car buying experience was quick, low pressure and professional. Ask for Dave! More

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Car was priced fairly. Pretty laid back sales people. Definitely didn’t feel they were trying to push me into a deal. Car is pretty clean, but could be detailed better. Pretty laid back sales people. Definitely didn’t feel they were trying to push me into a deal. Car is pretty clean, but could be detailed better. More

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