David Torres

They have always been trusted by me since I owned my Explorer. They're true to their words Explorer. They're true to their words More

by AD10AYSO Verified Customer Verified Customer

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My initial impression of Envision Ford leaned positive; there were a few issues I could look past. However, my experience since purchasing my vehicle has been the poor with regard to follow-up communicatio there were a few issues I could look past. However, my experience since purchasing my vehicle has been the poor with regard to follow-up communication from the salesperson and disrespectful communication with a member of the service department. More

by AF Verified Customer Verified Customer

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Labor cost was $245 an hr. If you use a CC to the bill it is another 3%. I was not notified of the 3% until I arrived to pick up my vehicle. David was great. Communicating with If you use a CC to the bill it is another 3%. I was not notified of the 3% until I arrived to pick up my vehicle. David was great. Communicating with just one person was great. More

by twilacotten Verified Customer Verified Customer

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Communication , and very informative. Thankful Thank you, David, for the excellent customer service and communication! You kept me informed about what was being worked on and what my car Thankful Thank you, David, for the excellent customer service and communication! You kept me informed about what was being worked on and what my car needed, and your estimate for when I’d get it back was accurate. I truly appreciate your help and care throughout the process! More

by ROSIERIDER86 Verified Customer Verified Customer

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David was very professional and let me know what was going on with my car. I have an appointment in two days to get my car fixed going on with my car. I have an appointment in two days to get my car fixed More

by laurateagle Verified Customer Verified Customer

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Great follow through and communication during a not so ordinary repair. Job was completed correctly. ordinary repair. Job was completed correctly. More

by NAVARROHEKTOR77 Verified Customer Verified Customer

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He solved my battery issues I also had a bad alternator which was replaced thanks to David which was replaced thanks to David More

by HINOJOSA.MANNY Verified Customer Verified Customer

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I really enjoyed working with David Torres. A nice, polite young man and want him to always take care of my f150 A nice, polite young man and want him to always take care of my f150 More

by BRESCHINI Verified Customer Verified Customer

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I feel wildly overcharged for the services and parts needed. They gave me a quote for a $1,700 manifold assembly to replace the fuel injectors on a diesel, when I asked why they needed to replace the wh needed. They gave me a quote for a $1,700 manifold assembly to replace the fuel injectors on a diesel, when I asked why they needed to replace the whole manifold they said there were a couple gaskets in the assembly they needed but couldn’t order specifically so they bought the whole assembly and charged me for it. They had my truck for over a month and charged me $10,000 for an injector replacement. Wildly overpriced service. More

by Mr. A Verified Customer Verified Customer

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The dealership has unfortunately taken the position of "nickel-and-diming" it's customers in terms of service. First, dropping the courtesy shuttle device and now, charging it's customers 3% for using a "nickel-and-diming" it's customers in terms of service. First, dropping the courtesy shuttle device and now, charging it's customers 3% for using a credit card, as opposed to a debit card. I understand small businesses doing this, but not a large organization like Envision Ford. Next they'll start charging for using their restrooms! More

by Geographer96 Verified Customer Verified Customer

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