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Jose Castillo
Jose Castillo at Envision Ford of Oxnard

Jose Castillo

Service

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

Contact Me
4.3
46 Reviews

"Hello, my name is Jose Alberto Castillo. I was born in California and raised in Jalisco, Mexico. I work for this corporation because I have a deep passion for cars and a genuine love for helping people. For me, it’s not just about vehicles—it’s about creating meaningful connections and delivering excellent service every day." Philippians 4:13

Dealership Experience

4 yrs, 6 mos

Industry Experience

9 yrs, 4 mos

Specialties & Trainings

SERVICE

PARTS

View more specialties & trainings
4.3

46 Reviews

Write a Review

46 Reviews of Jose Castillo

May 29, 2026

Dealership Rating
Employee Rating

At this point in time I can't see any reason why not to come back. More

by ahimsa167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Lee

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May 24, 2026

Dealership Rating
Employee Rating

David was great to work with on the maintenance of my truck. Excellent shop and mechanic! More

by BRESCHINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Torres

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May 06, 2026

Dealership Rating
Employee Rating

Jose Castillo was friendly, engaging and not at all pushy. The video the tech makes while working on your car is great! I felt no pressure, just good advice to replace it. Had my car serviced and a More

by OMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 24, 2026

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Employee Rating

I came into Envision Ford today to get an oil change for a Mustang. I was greeted by service advisor, JC. He made me feel welcomed in your dealership and I appreciate him taking the time to explain the proc More

by Tomalamatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Lee, Mike Sack , Jose, Anthony, Martin in parts department

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Apr 29, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad JC made you feel welcomed and took the time to explain the process clearly. That kind of service makes all the difference, and we’re happy your Mustang was in good hands. We appreciate your trust and look forward to seeing you again on your next visit! — Ford of Oxnard Team

April 06, 2026

Dealership Rating
Employee Rating

Excellent customer service and appreciation highly recommended on the service department technician and Management constant contact as expected More

by MARIAHERNANDEZEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Alberto Torres, Evan Grodan, Johnny Montano, Grant Lee, Mike Sack, Joe Chavez, Jess Brookes , Amanda Abraamyan

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Apr 13, 2026

Envision Ford of Oxnard responded

Thank you for the excellent review! We’re glad to hear you felt appreciated and experienced consistent communication from both our technicians and management team. That level of contact and care is exactly what we aim to provide. We truly appreciate the recommendation and look forward to helping you again! — Ford of Oxnard Team

March 18, 2026

Dealership Rating
Employee Rating

Everyone was very courteous and the mechanics were thorough. The service video was fantastic. Given the chance I would go back. More

by petewhtng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2026

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear our team was courteous, the technicians were thorough, and that you enjoyed the service video—that transparency is something we take a lot of pride in. We appreciate your trust and would be happy to take care of you again anytime! — Ford of Oxnard Team

March 10, 2026

Dealership Rating
Employee Rating

The dealership was able to share a video of the technician’s work on the car. All fluids appeared normal, and didn’t need flushing, or replacing at this time. More

by edmund_lara1artist4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Armas, Alberto Torres, Johnny Montano, Grant Lee, Mike Sack

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Mar 17, 2026

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re glad you found the technician’s video helpful and that everything checked out well with your vehicle. Transparency like that is important to us so you can see exactly what our team sees. We appreciate your trust and look forward to helping you again! — Ford of Oxnard Team

February 21, 2026

Dealership Rating
Employee Rating

Very clean, friendly, on time and efficient. Would recommend your services to everyone. Thank you More

by GALLAGHER65801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Torres

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Mar 09, 2026

Envision Ford of Oxnard responded

Thank you for the kind words! We’re glad to hear you found everything clean, friendly, on time, and efficient. Your recommendation truly means a lot to our team. We appreciate your support and look forward to serving you again. — Ford of Oxnard Team

January 31, 2026

Dealership Rating
Employee Rating

They were very friendly and did a great job, now waiting on recall parts to arrive for completion More

by LUDEMANTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2026

Envision Ford of Oxnard responded

Thank you for the kind feedback! We’re glad to hear our team was friendly and did a great job. We appreciate your patience while we wait for the recall parts to arrive and will be in touch as soon as they’re available to complete the work. We appreciate your trust and look forward to finishing everything up soon. — Ford of Oxnard Team

January 15, 2026

Dealership Rating
Employee Rating

Excellent Service response time from Alarcon, Castillo. ..Great Job! will definitely refer all customers thanks More

by SALES@UNIQUEKUSTOMZ.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon

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Jan 16, 2026

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re glad to hear you received excellent service and quick response times from Alarcon and Castillo. They take a lot of pride in taking care of our customers, and they’ll appreciate the recognition. Thank you for the referrals and for choosing us—we truly appreciate it! — Ford of Oxnard Team

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