Jose Castillo
Jose Castillo at Envision Ford of Oxnard

Jose Castillo

Service

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

Contact Me
4.3
65 Reviews

"Hello, my name is Jose Alberto Castillo. I was born in California and raised in Jalisco, Mexico. I work for this corporation because I have a deep passion for cars and a genuine love for helping people. For me, it’s not just about vehicles—it’s about creating meaningful connections and delivering excellent service every day." Philippians 4:13

Dealership Experience

4 yrs, 10 mos

Industry Experience

9 yrs, 8 mos

Specialties & Trainings

SERVICE

PARTS

View more specialties & trainings
4.3

65 Reviews

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65 Reviews of Jose Castillo

September 25, 2026

Dealership Rating
Employee Rating

Every time I come to the dealership, I am always greeted by JC as he takes care of me to check in my car. In chapter 36, verse 23 I also appreciate being greeted by other nearby service advisors, and the pa More

by Tomalamatt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 03, 2026

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re glad to hear JC consistently makes you feel welcomed and takes great care of you whenever you bring your vehicle in for service. We also appreciate you recognizing the rest of our service advisors and parts team. Creating an environment where our customers are acknowledged and treated like family is exactly what we strive for. Thank you for your continued trust and loyalty to Ford of Oxnard. We truly appreciate your business! — Ford of Oxnard Team

September 24, 2026

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I really enjoyed working with David Torres. A nice, polite young man and want him to always take care of my f150 More

by BRESCHINI
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Recommend Dealer
Yes

Other Employees Tagged: David Torres

September 21, 2026

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Joe is a 5 star in my books. He was excellent with every aspect of my needs. More

by lmorin0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 03, 2026

Envision Ford of Oxnard responded

Thank you for the five-star review! We’re thrilled to hear Joe provided excellent service and took care of every aspect of your needs. We’ll be sure to share your kind words with him. Thank you for trusting Ford of Oxnard with your vehicle. We truly appreciate your business and look forward to serving you again! — Ford of Oxnard Team

September 14, 2026

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Unreliable service Poor customer service with little effort made to resolve my issue Poor communication More

by 1684787819742
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Oct 03, 2026

Envision Ford of Oxnard responded

Thank you for your feedback. We’re sorry to hear that you felt there was a lack of communication and effort in resolving your concern. Regardless of the issue, you should feel that our team is listening, communicating clearly, and making every reasonable effort to help find a solution. We regret that your experience did not reflect that. We appreciate you bringing this to our attention and will share your feedback with our service management team so we can improve. — Ford of Oxnard Management Team

September 01, 2026

Dealership Rating
Employee Rating

His customer service is outstanding. Even in a world of AI, he continues to put customers first and truly cares about their experience. His commitment to personal service, responsiveness More

by Mrs.Tinoco08
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Sack , Mike s

Sep 09, 2026

Envision Ford of Oxnard responded

Thank you for the outstanding review! We couldn’t agree more—technology can make things easier, but nothing replaces genuine personal service and someone who truly cares about the customer. We’re proud to hear that his responsiveness, follow-through, and commitment to putting customers first made such a strong impression. That’s exactly the standard we want our team to represent. Thank you for recognizing his efforts and for trusting Ford of Oxnard. We truly appreciate your business! — Ford of Oxnard Team

August 22, 2026

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Employee Rating

great experience with sales and service i will recommend Envision Ford of Oxnard to friends and Family. More

by lmorin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2026

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re thrilled to hear you’ve had great experiences with both our sales and service teams. Your recommendation to friends and family means a great deal to us and is one of the best compliments we can receive. Thank you for trusting Envision Ford of Oxnard with both your purchase and service needs. We truly appreciate your business and look forward to serving you again! — Envision Ford of Oxnard Team

August 12, 2026

Dealership Rating
Employee Rating

Dealer is rip off, Envision charges a 3% credit card use - no dealer I have ever dealt with over 45yrs has ever tacked on a credit card use charge. No 20point inspection results sheet provided given asked More

by theobarse
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Recommend Dealer
No

Other Employees Tagged: Alex Torres

August 08, 2026

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Employee Rating

Excellent service. Envision Ford treated me like a valuable customer. Ford dealers in Santa Barbara, Ventura, San Luis Obispo, and Buellton didn't. More

by DINO.FERRARE
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Recommend Dealer
Yes

August 06, 2026

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⭐⭐⭐⭐⭐ **5/5 Stars – The Ultimate Truck Buying Experience! ** If you are looking to get into a new Ford, do yourself a favor and head straight to Envision Ford of Oxnard. I just took delivery of my **2026 F More

by Kas
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

August 02, 2026

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Employee Rating

I am very pleased with the service I received. They keeper me informed on the progress. The teck sent me a video on the information about my repair. That was way cool, great Jim More

by jjg2grady
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Recommend Dealer
Yes
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