Jose Castillo
Jose Castillo at Envision Ford of Oxnard

Jose Castillo

Service

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

Contact Me
4.3
60 Reviews

"Hello, my name is Jose Alberto Castillo. I was born in California and raised in Jalisco, Mexico. I work for this corporation because I have a deep passion for cars and a genuine love for helping people. For me, it’s not just about vehicles—it’s about creating meaningful connections and delivering excellent service every day." Philippians 4:13

Dealership Experience

4 yrs, 8 mos

Industry Experience

9 yrs, 6 mos

Specialties & Trainings

SERVICE

PARTS

View more specialties & trainings
4.3

60 Reviews

Write a Review

60 Reviews of Jose Castillo

August 22, 2026

Dealership Rating
Employee Rating

great experience with sales and service i will recommend Envision Ford of Oxnard to friends and Family. More

by lmorin0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 12, 2026

Dealership Rating
Employee Rating

Dealer is rip off, Envision charges a 3% credit card use - no dealer I have ever dealt with over 45yrs has ever tacked on a credit card use charge. No 20point inspection results sheet provided given asked More

by theobarse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Torres

August 08, 2026

Dealership Rating
Employee Rating

Excellent service. Envision Ford treated me like a valuable customer. Ford dealers in Santa Barbara, Ventura, San Luis Obispo, and Buellton didn't. More

by DINO.FERRARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 06, 2026

Dealership Rating
Employee Rating

⭐⭐⭐⭐⭐ **5/5 Stars – The Ultimate Truck Buying Experience! ** If you are looking to get into a new Ford, do yourself a favor and head straight to Envision Ford of Oxnard. I just took delivery of my **2026 F More

by Kas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 02, 2026

Dealership Rating
Employee Rating

I am very pleased with the service I received. They keeper me informed on the progress. The teck sent me a video on the information about my repair. That was way cool, great Jim More

by jjg2grady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 22, 2026

Dealership Rating
Employee Rating

Good service front desk but not the technicians overall was good and waiting time was perfect More

by NONE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 20, 2026

Dealership Rating
Employee Rating

Your staff was very friendly and helpful. It is great that they are now sending you videos so you see what work has been done and all the mechanics findings. More

by MURILLO_IRMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 15, 2026

Dealership Rating
Employee Rating

Mobile service truck came to my house and performed required service for my recall. The technician did a great job. More

by BSTINCELLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 11, 2026

Dealership Rating
Employee Rating

Muy agradable el servicio los Recomiendo muy bien el trabajo de ellos y son muy amables More

by humbertogonzalez7775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 04, 2026

Dealership Rating
Employee Rating

The service was not great. There was miscommunication in regards to my invoice. The work took longer than what was initially told. There was a confrontation with another cu More

by BJ35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 04, 2026

Envision Ford of Oxnard responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your visit did not meet your expectations. We understand how frustrating it is when there is miscommunication regarding your invoice and when repairs take longer than originally promised. Clear communication and setting accurate expectations are essential, and we regret that we fell short. We're also disappointed to hear that interactions you witnessed between other customers and our team negatively impacted your experience. We strive to maintain a professional and welcoming environment for everyone, and we're sorry that wasn't reflected during your visit. We appreciate your honest feedback, and while we're glad you enjoyed the snacks, we know that's not what defines a great service experience. We'll use your comments to help improve our communication and customer service moving forward. Thank you for bringing these concerns to our attention. — Ford of Oxnard Management Team

1
...

Dealership Inventory (439 Vehicles)

new 2026 Ford Mustang car, priced at $169,402
2026 Ford Mustang
new
Grabber Blue Metallic exterior
Manual
Rear-wheel Drive
used 2023 Ford Mustang Mach-E car, priced at $29,713
2023 Ford Mustang Mach-E
used
Star White Metallic Tri-Coat exterior
Automatic
Rear-wheel Drive
new 2026 Ford Explorer car, priced at $47,667
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Rear-wheel Drive
used 2019 Ford F-250 car, priced at $26,373
2019 Ford F-250
used
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $51,022
2026 Ford Explorer
new
Marsh Gray exterior
Automatic
Rear-wheel Drive
new 2026 Ford Maverick car, priced at $44,167
2026 Ford Maverick
new
Oran Fury Met T exterior
Automatic
All-wheel Drive