David Vollbrecht

Very prompt and professional service. New service facility and lounge are fantastic. Great job TVToyota! New service facility and lounge are fantastic. Great job TVToyota! More

Report | Print

David Volbrecht and Allonna Herrera exceptional service managers with customer inquiries, support and resolution of problems! managers with customer inquiries, support and resolution of problems! More

Report | Print

After 6 visits to the lot over a window that shutters when rolling down on my 6 month old Tacoma, they say that they can do nothing. 3 times, they told me it was fixed (or they cannot duplicate the issue when rolling down on my 6 month old Tacoma, they say that they can do nothing. 3 times, they told me it was fixed (or they cannot duplicate the issue) when it is still not working correctly. Two of those times, including last Saturday, the window shuttered while rolling down while I was still on the lot. Both of those times, I called out service advisors to observe the persistent issue. Last Saturday the service advisor even recorded the issue on his phone. I thought carmakers were required to honor the warranties that their vehicles come with. Also, how is it possible for a team of technicians and the service manager to be unable to duplicate an issue that I can show them persists before I even drive the vehicle off of the lot? Then, they report to Toyota that they cannot duplicate the problem so Toyota is leaving me high and dry. This is very disappointing. I love the truck and do not think expecting it to work properly is too much to ask for. I am not happy being blown off by those tasked with ensuring the vehicles they service function properly, which has now happened several times. More

Report | Print

I was able to get my car in and out quickly. I appreciate the thoroughness of the diagnostic and the report are much appreciate Recited. I appreciate the thoroughness of the diagnostic and the report are much appreciate Recited. More

Report | Print

The service is outstanding and the service department did well with the followup prior to our visit to the dealership. we definitely will recommend Temecula Valley Toyota to others. well with the followup prior to our visit to the dealership. we definitely will recommend Temecula Valley Toyota to others. More

Report | Print

Fast, friendly, and professional! I would definitely recommend them to a friend. They did a great job I would definitely recommend them to a friend. They did a great job More

Report | Print

Service guy (David) was on vacation and when i went to pick up my 2020 Tacoma there was no one there to explain what had been done ! The paperwork i was handed me may as well been written in Japanese !! I pick up my 2020 Tacoma there was no one there to explain what had been done ! The paperwork i was handed me may as well been written in Japanese !! I did notice there was no mention of doing an lube Oil & filter change which i requested when my truck was checked in !!! More

Report | Print

David is always very efficient and meets all my car issues! All staff members are very friendly and helpful. issues! All staff members are very friendly and helpful. More

Report | Print

I thought there was a problem so I returned to the dealership. It turned out. It was not a problem thank you. I appreciate their help. dealership. It turned out. It was not a problem thank you. I appreciate their help. More

Report | Print

This place is phenomenal in the morning. I was there at 6 AM to get my oil changed and everybody knew what to do. I was fast friendly I would definitely recommend Temecula Toyota. I was there at 6 AM to get my oil changed and everybody knew what to do. I was fast friendly I would definitely recommend Temecula Toyota. More

Report | Print