David Wheeler

Never had a problem trying to understand what I was being told was wrong with my car and great service told was wrong with my car and great service More

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Ooooooh That Smell! After our first nasty smelling vehicle, we were assured it was an isolated incident and purchased another. The new one smells worse than the first. De After our first nasty smelling vehicle, we were assured it was an isolated incident and purchased another. The new one smells worse than the first. Despite thousands of complaints and class action law suits, Mercedes has done nothing to help. In fact, they want us to have the filter and system cleaned a second time, at our expense. They wouldn't even give us a loaner, and threatened to charge us a storage fee if we left the unbearable vehicle on their premises. Search Mercedes mold smell before purchasing. You just might end up with a foul smelling vehicle and mold spores blowing in your face. Mercedes will do absolutely nothing for you. They have a design defect, as they attempted to engineer a system that wouldn't leak water on the driveway. Instead, the condensation has nowhere to go and the HVAC system is a mold haven. We should have been finished with Mercedes when they didn't cover the air suspension/struts (also a manufacturers defect) that went out on our previous vehicle. This happened to people we know and countless others complaining of it online. When Mercedes attempts to engineer differently things than other manufacturers it is often a failure, and they don't back up their product. Mercedes is deceptive. Do your research prior to buying a vehicle from them. More

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Best car purchasing experience ever! Our salesman Joey Sullivan was amazing from start to finish! We couldn't be happier with our new car and this was the first and only stress-free car b Our salesman Joey Sullivan was amazing from start to finish! We couldn't be happier with our new car and this was the first and only stress-free car buying experience. More

by KARAJDAVILA Verified Customer Verified Customer

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purchase and service of 2017 Acadia. We purchased a 2017 GMC Acadia last week. We were treated like they actually cared that we were there. Bj Henry, and David Wheeler both did a great We purchased a 2017 GMC Acadia last week. We were treated like they actually cared that we were there. Bj Henry, and David Wheeler both did a great job. More

by Feed guy Verified Customer Verified Customer

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Purchase Pattie (sales lady) was fantastic with communication and stayed late! Gm David will do all he can to help and very friendly! Would buy from ANY TIME! Pattie (sales lady) was fantastic with communication and stayed late! Gm David will do all he can to help and very friendly! Would buy from ANY TIME! More

by LMLEACH4 Verified Customer Verified Customer

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how I was treated at mercedes little rock Excellent customer service. Thank you Patti for the way you treated me when I bought my lovely GLS. I love my car and happy to get it. Excellent customer service. Thank you Patti for the way you treated me when I bought my lovely GLS. I love my car and happy to get it. More

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2016 E350 Great teamwork with excellent customer service. My experience was very smooth and successful . I would definitely recommend them to someone looking t Great teamwork with excellent customer service. My experience was very smooth and successful . I would definitely recommend them to someone looking to purchase a luxury vehicle. More

by KERRYQTHOMPSON Verified Customer Verified Customer

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Positive Everyone was friendly and helpful. My salesman was BJ Henry. He was well informed, helpful and above all not pushy. I spoke with BJ late Friday aftern Everyone was friendly and helpful. My salesman was BJ Henry. He was well informed, helpful and above all not pushy. I spoke with BJ late Friday afternoon regarding a Chevrolet Suburban I had seen on Carfax. Told him I was very interested in seeing this car, but explained due to business obligations on Saturday, I could not make it down there. He agreed that he would hold the vehicle for me to look at Monday morning. I was very pleased with the Suburban, the price, and service, so I bought it. Everyone was courteous and respectful. Thank you Mercedes Benz of Little Rock, and a very special “Thank You” to BJ Henry for your help. Keep up the good work. More

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Awesome service There is a Mercedes dealership 50 minutes from me but I drive the 2.5 hours for this exceptional service. Sales and service is awesome There is a Mercedes dealership 50 minutes from me but I drive the 2.5 hours for this exceptional service. Sales and service is awesome More

by CHERYLBRIGHTWELL Verified Customer Verified Customer

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Nothing Less than the Best I have purchased 5 vehicles from this dealership and every time the service I receive goes well above any and all expectations. Joey Sullivan, my sal I have purchased 5 vehicles from this dealership and every time the service I receive goes well above any and all expectations. Joey Sullivan, my sales associate did a GREAT job and made the car purchase process smooth and enjoyable. More

by DEL.SMITH Verified Customer Verified Customer

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