David Whitmer | Page 5

Beck Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your experience, Michael. We’re thrilled to hear that your visit to Beck Chrysler Dodge in Palatka was outstanding. Chris and the entire team take great pride in providing courteous, professional, and efficient service, and it’s wonderful to know that carried through from start to finish—including the parts department and closing process. We truly appreciate your recommendation and look forward to assisting you again in the future.

Beck Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback. We’re glad to hear that our team continues to provide quick service and deliver those extra touches that make a difference. We truly appreciate your loyalty and look forward to serving you again.

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us. We’re glad to hear our technicians diagnosed and repaired the issue correctly, and we appreciate you bringing the rest of your concerns to our attention. Your feedback has been shared with management so we can address it and ensure a better experience moving forward. We value your business and thank you for giving us the opportunity to make things right.

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us, Noah. We’re truly sorry for the inconvenience of having your check engine light come on so soon after your purchase, but we’re glad our team was able to address the issue right away and make things right for you. We appreciate your patience and the opportunity to take care of it promptly. Thank you as well for recommending us — that means a lot. If you ever need anything in the future, we’re here to help. Enjoy your new vehicle!

Beck Chrysler Dodge Jeep RAM responded

Thank you for the great review! We’re glad to hear you received good customer service, quality workmanship, and timely repairs — that’s exactly the experience we aim to provide. We also appreciate your feedback on our pricing. Thank you for choosing Beck, and please don’t hesitate to reach out if we can assist you in the future!

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for your kind words! We’re grateful for the trust you place in Beck Chrysler, and it means a lot to hear that our service stands out to you. We look forward to taking great care of you on every visit!

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for sharing this incredible feedback! We’re thrilled to hear that Justin and our Beck RAM team were able to thoroughly investigate your concerns and ensure everything was addressed the right way. Finding the transmission issue before your warranty expired—rather than just stopping at a quick scan or test drive—speaks to the level of care and diligence our team prides itself on. Your trust means everything to us, and it’s an honor that you choose to drive an hour to continue servicing with us when there’s another dealership much closer to home. We’ll make sure Justin and the entire team know how much their professionalism and dedication meant to you. We truly appreciate you, and we look forward to taking care of you again on your future visits!

Beck Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share this feedback. We're truly sorry to hear that we haven’t been able to resolve the misfire issue for you, especially after multiple visits. That’s not the experience we want for any of our customers. We understand how frustrating it must have felt not being able to speak with the technician or see exactly where the concern was coming from. Your comments are important, and we'd appreciate the chance to review your repair history. Please reach out to me directly so we can take a closer look and determine the best next steps. We want to earn back your confidence and get your vehicle repaired properly. My direct line is (386) 328-0344, ext. 135.

Beck Chrysler Dodge Jeep RAM responded

We’re so glad to hear your experience went smoothly and that our team was able to take good care of you! It’s great that Larry was able to make things more convenient while your van was being serviced. Thank you for planning ahead and giving us the opportunity to reserve the parts — that helps us ensure everything goes as efficiently as possible. We appreciate your kind words and look forward to serving you again! — The Beck Service Team

Beck Chrysler Dodge Jeep RAM responded

Wow — what an incredible compliment! We truly appreciate you making the drive to see us and for your continued trust in our team. Hearing that our service stands out among your many experiences means so much. David, Justin, and the rest of our crew will be thrilled to know their efforts made such a difference. Thank you for your loyalty and for recommending us — we’re grateful to have you as part of the Beck family!