David Yi

On May 5th, I visited Walter’s Audi of Riverside to inspect a 2024 Audi Q8 Etron. I had been eyeing this car as a surprise gift for my wife. Initially, I wasn’t particularly fond of its white color, bu inspect a 2024 Audi Q8 Etron. I had been eyeing this car as a surprise gift for my wife. Initially, I wasn’t particularly fond of its white color, but after taking a test drive with Joshua Rambow, I decided to proceed with the purchase. What began as a positive experience quickly turned into a frustrating ordeal that has left me hesitant to ever buy a car from Walter’s again. On the positive side, Joshua Rambow was incredibly informative and patient throughout the process. He didn’t pressure me at all. However, it turned out that the price quoted to me by Joshua and Chris Alcocer was not the final price I paid. They were not transparent about an additional $1695 charge for Stargard, a theft detection system. Chris had mentioned that the car came with Sirius, but at the end of the trial period, it would automatically end unless I opted in. In the very next sentence, he also mentioned that Stargard was included and that I could opt in at the end if I wanted. It was my mistake to assume that it was an option or trial. Additionally, I failed to thoroughly review all the documents while signing. Days later, I reviewed the sales documents and noticed the charge. I emailed Chris and requested that they remove Stargard and refund the money. He informed me that it couldn’t be removed. I then met with Joshua in person, and he confirmed the same. Finally, I spoke to the Sales Manager, David Yi, who promised to discuss the matter with his GM and get back to me in three days. After seven days of persistent follow-up, David informed me that his GM, John Scholz, had stated that there was nothing he could do. After purchasing the car, I read some reviews for Audi of Riverside and discovered that other buyers had also felt deceived by the dealership regarding Stargard. The lack of transparency at best and the deception at worst were truly disappointing. Having purchased over 20 cars in my lifetime, I have never encountered such deceptive practices from a dealer. In contrast, other Audi dealerships clearly display the car’s price and any additional items, such as the Appearance Package, so that customers are fully informed. I informed Audi USA and they said that the GM would reach out to me and it's been a month and no contact... More

Report | Print

I went in for a simple service and went home with a new 2025 Audi SQ5 Quattro. This is the third car I've bought at this dealership and on each occasion, Stephen Garlatta has been there for me! I app 2025 Audi SQ5 Quattro. This is the third car I've bought at this dealership and on each occasion, Stephen Garlatta has been there for me! I appreciate his low key and helpful approach. He's exceptionally kind, polite, well mannered and someone you could see yourself being friends with. It has never felt like I'm being sold to, but more like he's guiding me patiently through the process and is an advocate helping to get me a fair trade in value and a great price on the car I'm hoping to take home. If he's sold me three cars, he's obviously doing something better than others that keeps me coming back. I feel like he's an advisor more than a salesman and together, I'm confident with the purchase I've make, and especially the price that I paid. By pass the others, and ask for Stephen Garlatta! More

Report | Print

Excellent Dealership and all the guys streamlined the buy process. Big thanks to Joshua Johnson, Anthony, David and Dean process. Big thanks to Joshua Johnson, Anthony, David and Dean More

Report | Print

Adrian Sandoval made the impossible possible and i couldn't be happier with the customer service. The willingness to help me in my situation was amazing. I definitely will be recommend Audi Riverside couldn't be happier with the customer service. The willingness to help me in my situation was amazing. I definitely will be recommend Audi Riverside to family and friends! More

Report | Print

Went into Walters Audi on 1/4/25, was greeted by Vinny Ginsberg. He is very knowledgeable, friendly and was very patient with us through the whole buying process. During our visit we met David Yi he is a Ginsberg. He is very knowledgeable, friendly and was very patient with us through the whole buying process. During our visit we met David Yi he is a sales manager for Audi of Riverside, he came out and introduce himself to us, and that was really nice. Most managers wont do that. Dean in finance made the finance process seamless and easy. If you’re in the market for an Audi, I would recommend to see Vinny at Walters Audi of Riverside. More

Report | Print

Dave Duarte and the whole Audi team were amazing in the purchase of my new vehicle. They assisted me with any questions and got me a great deal. I was highly satisfied with the process and beyond happy wi purchase of my new vehicle. They assisted me with any questions and got me a great deal. I was highly satisfied with the process and beyond happy with my new car. Thank you Dave and the whole Audi team. More

Report | Print

We had a great car buying experience with Vinnie and the entire team at this dealership! He was efficient, genuinely professional, answered all our questions and quickly got us into the car we wanted! So ha entire team at this dealership! He was efficient, genuinely professional, answered all our questions and quickly got us into the car we wanted! So happy my daughter chose to purchase her first Audi at Walter’s Audi Riverside! Highly recommended …from initial search inquiry to communication after the sale! Thanks, guys! More

Report | Print

Shopping for a used car at Walter’s Audi in Riverside was an excellent experience with the entire team, especially Dave Duarte, who was took care of us on the ground, got the car ready for our test drive, an an excellent experience with the entire team, especially Dave Duarte, who was took care of us on the ground, got the car ready for our test drive, answered questions about the Q7 and got our preliminary paperwork in order for the purchase. Thank you! Very happy with our Audi. More

Report | Print

Probably our best car buying experience to date. Everyone is very friendly and you don't even feel like you're working with any sales people, everyone is very transparent with everything and Adrian Everyone is very friendly and you don't even feel like you're working with any sales people, everyone is very transparent with everything and Adrian Sandoval is the man, he went above and beyond before we even stepped foot in the door, and we were beyond impressed of the team that helped us get into our first audi without taking any more of our time than what was necessary to get out the door. More

Report | Print

The visit was pleasant and informative. The service agent was accommodative and helpful. The show room looks great. The service agent was accommodative and helpful. The show room looks great. More

Report | Print