Davit Mkrtchyan
Davit Mkrtchyan at Envision Ford of Duarte

Davit Mkrtchyan

General Manager

Envision Ford of Duarte

1031 N Central Ave
Duarte, CA 91010

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4.4
42 Reviews
4.4

42 Reviews

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42 Reviews of Davit Mkrtchyan

April 02, 2026

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Employee Rating

Super smooth experience at envision ford Duarte service. The service was for outstanding recalls so I’m glad I got them done here. Thanks! More

by THINCATRON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Comacho, Amy Aguire

Apr 02, 2026

Envision Ford of Duarte responded

We’re happy the recall work on your Ford F-150 Lightning went smoothly. Thank you for the five-star review.

March 26, 2026

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Marco went above and beyond! He listened the concerns I had and issues of my 07 Mustang. He addressed all of them and explained thoroughly what was done, as well as the cost. Can More

by SONNYCHEN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Marco Barillas, Polo Hernandez

Mar 26, 2026

Envision Ford of Duarte responded

We’re thrilled to hear that your 2007 Mustang received thorough care and clear explanations. Davit and our team appreciate you highlighting how we addressed each concern and reviewed costs. Thank you for trusting us with your Ford Mustang.

March 17, 2026

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Good service and the people there are very friendly the order was filled to the best potential More

by romanernesto512
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Comacho, Amy Aguire

Mar 17, 2026

Envision Ford of Duarte responded

We’re glad our team provided friendly service and took care of your Ford E150 so thoroughly. If you need anything else down the road, we’re here to help.

March 16, 2026

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It’s my go to dealership whenever I need service done to my vehicle or anything looked at. More

by LALOMUNOZ2001
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Richard Comacho, Amy Aguire

Mar 16, 2026

Envision Ford of Duarte responded

Thank you for choosing us as your go-to for service on your Ford. We’re glad to know our team can handle any maintenance or inspection you need and look forward to helping again.

March 05, 2026

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The service department has had my son's Ford Focus for over 2 months. We don't get a phone call ever. We always have to call. They have not fixed the problems with the car although we have already paid ov More

by Ngreaves71
Workmanship
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Recommend Dealer
No
Mar 10, 2026

Envision Ford of Duarte responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Mar 11, 2026

Ngreaves71 responded

We have reached out so many times with no resolution. Once again, we were told to expect a call by yesterday, but there was no phone call. No update, no information. If the service department is struggling to fix the car, someone should call us and let us know. It's been since December 2025. Does it take a public outing to get a response? Who do you want us to call? Who do we reach out to? We have talked to everyone there except for the GM, who wouldn't come out of his office to address our concerns.

Mar 11, 2026

Ngreaves71 responded

We have reached out so many times with no resolution. Once again, we were told to expect a call by yesterday, but there was no phone call. No update, no information. If the service department is struggling to fix the car, someone should call us and let us know. It's been since December 2025. Does it take a public outing to get a response? Who do you want us to call? Who do we reach out to? We have talked to everyone there except for the GM, who wouldn't come out of his office to address our concerns.

Mar 11, 2026

Envision Ford of Duarte responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 18, 2026

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Service department is horrible, they are definitely not doing a satisfactory job and ensuring safety for its customers. Just got a tire patched and they over inflated the tire so much that when driving hom More

by tpurscelley2021
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Richard Comacho, Amy Aguire

Feb 21, 2026

Envision Ford of Duarte responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Feb 22, 2026

Envision Ford of Duarte responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Feb 22, 2026

tpurscelley2021 responded

In B spoke with someone and made sure that this was taken to the GM. Service department has a responsibility to ensure cars are leaving the service department in a manner safe to drive. This was not the case for me and if my wife who owns the car would have been driving who knows how this story could have ended. So disappointed with the tech letting this car leave like that. And the person who drove it out since the tire pressure was showing on the dash and the service department because I told them it was way over inflated and he said just drive it it will adjust it always does that. So so not happy and such a horrible experience as a service department. Nope not satisfied in any way

Feb 24, 2026

tpurscelley2021 responded

626-493-8248 is my cell. Management or supervisors only please. Not interested in speaking with staff. Thanks.

February 14, 2026

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My experience was incredible. Antonio was so helpful and easy to talk to and easy to understand. He was patient with me. He went above and beyond to make it happen. Everyone was a More

by shellhart03
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Antonia was my sales rep.

Feb 14, 2026

Envision Ford of Duarte responded

What a joy to hear that our team made bringing home your used Ford Bronco Sport such a seamless experience. We’re thrilled you felt supported every step of the way and appreciate your enthusiasm. Thank you for choosing us and we look forward to serving you again.

February 05, 2026

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I had an absolutely fantastic experience at Envision Ford of Duarte, and it was all thanks to my salesman, Aram. From start to finish, he was incredibly helpful, professional, and genuinely cared about makin More

by at0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Aram Toukhlajian

Feb 05, 2026

Envision Ford of Duarte responded

It’s wonderful to hear that transparent, no-pressure communication made your Ford Mustang Mach-E service so enjoyable. Knowing you felt supported and confident throughout means a lot to our team. If there’s anything more you need, Davit is ready to assist with your next visit.

January 14, 2026

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process was quick and easy; Davit and his team did a great job. I'm very satisfied, with the entire process. the vehicle was even delivered to me. More

by dea0
Sales Price Transparency
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Recommend Dealer
Yes
Jan 14, 2026

Envision Ford of Duarte responded

Thanks for sharing about your experience with Envision Ford of Duarte. We appreciate your business and hope to see you again soon!

January 03, 2026

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Employee Rating

This is our second car we’re buying from envision in the last three months seamless process very professional and delivery. Both times will be back. More

by info
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Richard Comacho, Amy Aguire , Aram

Jan 03, 2026

Envision Ford of Duarte responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Envision Ford of Duarte.

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