Dawn Harper | Page 10

Met with Stefano Rinaldi, salesman 2 days ago with intent to purchase RDX. I had done research on car, but he was very complete in describing new and favorable attributes. Pleasing personality, and most kn to purchase RDX. I had done research on car, but he was very complete in describing new and favorable attributes. Pleasing personality, and most knowlegeable. Had to wait till today for color and type of car to arrive new at dealer. Stefano set up closing process with Dawn Harper which went very quickly without a hitch. I would recommend this dealer without reservation. Alexander Sloan More

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I traded in my 2002 Acura MDX with 199,000 miles on it. The vehicle was still in great shape but it was time for an upgrade. It was great to see that the same people who helped me in sales and service wer The vehicle was still in great shape but it was time for an upgrade. It was great to see that the same people who helped me in sales and service were still there. Business loyalty is hard to come by these days. I plan to purchase my next MDX at Criswell Acura in 2022. More

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This was my Third MDX Purchase in 5 years. Michael & Lamont along with the help of Mark Scherger convinced me it was time to move up to the MDX Advanced Package. Dawn got me through the paperwork effo Lamont along with the help of Mark Scherger convinced me it was time to move up to the MDX Advanced Package. Dawn got me through the paperwork effortlessly. There is no other dealership, in my expansive history of car buying, that makes the decision so easy. There is no pressure only the concerns that my needs are met and that I am as excited about your product as the staff is. I certainly am. Being part of the Criswell "Family" guarantees that you will own a great ride, people will notice, and that there will be NO concerns about complete and professional service when you come in. Wonderful! I Just wish that after a 3rd purchase you folks could have thrown in a hat! Best Regards! Dave Silliman More

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I found Stefano to the point, knowledgeable, and simply friendly. He answered all my questions satisfactorily and he made the whole process excellent. The best part was I was in and out of the dealership friendly. He answered all my questions satisfactorily and he made the whole process excellent. The best part was I was in and out of the dealership in less than two hours with a price that was very good- 10% below MSRP. More

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We worked with Stepheno, Lamont, Dawn and Mark in Service. All are very helpful, pleasant and efficient. Stepheno even came to the house to help us with the garage opener, we are having trouble with Service. All are very helpful, pleasant and efficient. Stepheno even came to the house to help us with the garage opener, we are having trouble with the programing. Overall, it was a good experience, my husband and I are happy to work with this Acura team. More

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Mike Mohr and Dawn are outstanding employees. Frankly, I thought that Lamont tried to overquote on the price. Thankfully for me, I had checked a blind offer from him via Carwoo that was considerably lower. thought that Lamont tried to overquote on the price. Thankfully for me, I had checked a blind offer from him via Carwoo that was considerably lower. I didn't appreciate his first offering at a much higher price. We are not talking about small numbers here. Others could be overcharged as well. More

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Buying your first new car can be daunting, but I had a great experience at Criswell Acura. I had been shopping for cars for over a year and never felt comfortable with any of the salespeople I talked to o great experience at Criswell Acura. I had been shopping for cars for over a year and never felt comfortable with any of the salespeople I talked to or prices offered at other dealerships. Although I thought an Acura was out of my price range, Mike worked with me and we agreed on a deal that I felt comfortable with. I bought an Acura because of its reliability, so I know I got a good car. However, feeling like I got a good deal and working with friendly salespeople solidified my purchase and made it that much more special. More

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We were very pleased with our buying experience at Criswell Acura. Our salesman, Stafano Rinaldi, was friendly and professional. He was able to answer all our questions and was very knowledgeable ab Criswell Acura. Our salesman, Stafano Rinaldi, was friendly and professional. He was able to answer all our questions and was very knowledgeable about the MDX model. The process was very effficient. Dawn, the finance officer, completed the paperwork in record time and we were on our way enjoying the ride home in our new Acura. We will happily recommend Criswell Acura and staff to our family and friends. Ed and Cass Smith More

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Bought a new TL recently from Crisswell, and I have to say that besides getting the best price compared to other dealerships in the area, they were as pleasant as could be. No surprises or switches, even say that besides getting the best price compared to other dealerships in the area, they were as pleasant as could be. No surprises or switches, even though i was ready expecting them, since they were so nice. I strongly endorse them! PdD More

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Outstandng service and a great deal. Alan and Mike took the time to go over things but also respected and time and limited conversations to areas we had interest in discussing. A pleasure to buy a car fro the time to go over things but also respected and time and limited conversations to areas we had interest in discussing. A pleasure to buy a car from them. We'll definitely be back again for future cars. More

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