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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly | Page 20

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
514 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

4.9

514 Reviews

Write a Review

514 Reviews of Dawn Kelly

April 30, 2024

Dealership Rating
Employee Rating

Dawn always has welcoming energy. Every time my car needs service she is quick to respond, professional and resourceful. She's personable and kind. When I'm not working with Dawn the More

by WILLISQUANEKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 30, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

April 30, 2024

Dealership Rating
Employee Rating

Gordie team was very helpful and professional. The team was helpful on finding help on servicing my car. More

by JTITRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fred Bomberg, Brian Mattison

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Apr 30, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Lincoln of West Allis. Roy Reger Service Manager 414-327-6000

April 29, 2024

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Employee Rating

They are the best of the best . Always great customer service and are always upfront about cost for repairs. We wouldn' t go anywhere else for repairs or buying vehicles. We tell ev More

by Rosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo, David Matuszczak , Brian Mattison

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Apr 29, 2024

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing about your experience with Gordie Boucher Lincoln of West Allis. We appreciate your business and hope to see you again soon! Roy Reger Service Manager 414-327-6000

April 26, 2024

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Employee Rating

I was given incorrect information when making the appointment as well as when I arrived incorrect information was then given. Improper diagnosis on lower oil pan, was told that it was rusted through More

by Estaban111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 02, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Roy Reger Service Manager 414-327-6000

April 24, 2024

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Employee Rating

car was repaired beautifully where couldn’t even tell it was in an accident. on time and on budget More

by ROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo

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Apr 26, 2024

Gordie Boucher Lincoln of West Allis responded

Hello Rob: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Roy Reger Service Manager 414-327-6000

April 13, 2024

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Employee Rating

They were able to get me right in, for my front end alignment . While my car was in for service, they also performed the active recalls. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Loth

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Apr 14, 2024

Gordie Boucher Lincoln of West Allis responded

Hi Jennifer: Thank you so much for this great 5-star review. Thanks for choosing our dealership and helping to share the word about us. We’re here for you anytime! Roy Reger Service Manager 414-327-6000

April 11, 2024

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Employee Rating

Recent experience was pleasant and easy. Loaner car was a plus and process was easy as car was dropped at my home. More

by Carrietaylor0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2024

Gordie Boucher Lincoln of West Allis responded

Carrie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dawn met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis, we look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

April 06, 2024

Dealership Rating
Employee Rating

Gus Hollo is a great salesman. Really makes a point to orient you to you new Lincoln technology and features. Help me find a better car at a lower cost than the one I had my eye on More

by GGRACEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison, Gus Hollo

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Apr 08, 2024

Gordie Boucher Lincoln of West Allis responded

It's great to hear that Gus was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Lincoln of West Allis!

April 03, 2024

Dealership Rating
Employee Rating

I always receive the utmost respect and service every time I bring my vehicle in for service. More

by O.C. Davis
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Apr 04, 2024

Gordie Boucher Lincoln of West Allis responded

Hi O.C. Davis, we are confident you will always receive nothing but the best at our dealership. Your experience is our priority! Please let us know if we can ever help you in the future.

April 01, 2024

Dealership Rating
Employee Rating

As always, a prompt & courteous service visit Dawn is always super knowledgeable and I love the video update. More

by SARAH.COLLA
Recommend Dealer
Yes

Other Employees Tagged: Dawn Kelly

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Jul 05, 2024

Gordie Boucher Lincoln of West Allis responded

Thank you, Sarah! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Lincoln of West Allis. We look forward to having you as one of our valued customers for many more years to come! Roy Reger Service Manager 414-327-6000

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