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Dawn Kelly
Dawn Kelly at Gordie Boucher Lincoln of West Allis

Dawn Kelly | Page 26

Service Advisor

Gordie Boucher Lincoln of West Allis

3161 S 108th St
West Allis, WI 53227

Contact Me
4.9
514 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

4.9

514 Reviews

Write a Review

514 Reviews of Dawn Kelly

November 09, 2023

Dealership Rating
Employee Rating

Dawn is Excellent, Professional, Reliable, returns text/calls right away. I appreciate her expertise. The video that was sent to me concerning my cars repair needs was perfect More

by RABEVENUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2023

Gordie Boucher Lincoln of West Allis responded

We are glad that Dawn was able to provide you with such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2023

Dealership Rating
Employee Rating

Dawn was great. Working in such close quarters isn’t easy. She was very cheerful and accommodating More

by MAGGIE.BROWNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Gordie Boucher Lincoln of West Allis responded

Hi Maggie, we're so glad you enjoyed working with Dawn! We will be sure to share your kind words with her! Please let us know if we can ever help you in the future.

November 03, 2023

Dealership Rating
Employee Rating

They did not do the tire rotation. not happy about that it was Supposed to be done More

by coachbusmike31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 09, 2023

Gordie Boucher Lincoln of West Allis responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Roy Reger, at 414-327-6000 so that we can make this right.

November 03, 2023

Dealership Rating
Employee Rating

Dawn ALWAYS makes my visit pleasant! She is always smiling, and answers EVERY question clearly. More

by JOSEPH.WITTMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Gordie Boucher Lincoln of West Allis responded

Hi Joseph, we are glad that Dawn was able to provide you with such a great experience! If you're ever in need of more help, please let us know!

October 26, 2023

Dealership Rating
Employee Rating

Randi was very friendly and helpful as all the service advisors are. I purchased my car at Boucher and will continue to service it there. More

by Robby J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Izayah Martinez, Brian Mattison, Randi Brockman

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Nov 10, 2023

Gordie Boucher Lincoln of West Allis responded

Hi Robby, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

October 26, 2023

Dealership Rating
Employee Rating

Was courteous, was on time, work was completed to my satisfaction. SWA the value in the cost More

by jspurlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Izayah Martinez, Brian Mattison

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Nov 10, 2023

Gordie Boucher Lincoln of West Allis responded

We're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

October 25, 2023

Dealership Rating
Employee Rating

Service is always terrific - I have nothing negative to say here at all. Me and my car are both pleased. More

by sandydn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Mattison

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Nov 10, 2023

Gordie Boucher Lincoln of West Allis responded

We're happy to hear you enjoyed your service at our dealership. Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2023

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Employee Rating

Great service! Came to my house and installed a battery. Would definitely use the service again. More

by rungemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2023

Gordie Boucher Lincoln of West Allis responded

We are confident you will always receive nothing but the best at our dealership. Your experience is our priority! We sincerely value your business and look forward to your next visit!

October 10, 2023

Dealership Rating
Employee Rating

Dawn was wonderful. Service was quick and it was nice that they also washed the car after the service. More

by Paulgraves87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 10, 2023

Dealership Rating
Employee Rating

Gordie Boucher Lincoln never disappoints customer service is phenomenal.Gordie Boucher Lincoln sets the bar high for the service department. More

by ANDRUSLIMO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gus Hollo, Joe England , Mike Jansen, Brian Mattison, Roy. Service Manager

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